Plan

Premium

Country

US

Device

PlayStation 5

My Question or Issue

I keep having this issue on the Spotify app for the PS5 in which it keeps showing this error. I have this issue that when I play music and/or skip to a next track it would show play the incorrect song while it persistently show the previous track. It seems it "unsyncs" from what is actually playing from what is shown. When I open the app itself it would get stuck in the loading screen showing an error code. I have done the proper troubleshooting steps such as reinstalling it, unlinking PS5 or Spotify vice versa, and soft resetting the console. I have tried using ethernet and wifi internet connections to see it makes a difference. 

The methods that would fix it albeit temporarily is to unlink Spotify on the PS5 and soft resetting the system. Sometimes I would like to start Spotify on the PS5 using my phone. It definitely works and it even turns on the console from rest mode; however that too causes the latter problems. 

At this point, these errors are becoming more frequent to the point of aggravating. Please help.