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Account Not Upgrading to Premium

Hey, Dan here. i just entered my gift card code into the redeem section of spotify to get one month of premium service. i then recieved the email reciept and order ID from this event. but on my overview in my account it says i am still only a free user, and my iphone wont let me stream music straight to it. can anyone help? i can provide screen shots, or the ID number or forward the email to a moderator if need be. Please help! thanks

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