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Who Me Too'd this topic

I unsubscribed over a month ago, still charged this month again :(

Hi,

 

I unsubscribed over a month ago, and am still getting charged

 

I tried unsubscribing again and it still looks the same

 

I'd like both these charges refunded and no further charges made to my credit card, effective immediately

 

I also sent an email to premium-gbp@spotify.com about this on 25th June (have included this at end of this message) - no response, and it didn't bounce, so someone and spotify must have got this

 

Pretty annoyed also that there seems to be nowhere except this community where I can contact someone at spotify

 

Not a very good experience ;(

 

- Matt

 

 

from:  my email address
to:  premium-gbp@spotify.com
date:  Wed, Jun 25, 2014 at 11:13 AM
subject:  cancellation of premium account
mailed-by:  gmail.com

Hi,

 
I haven't really used this service at all except once early on when I was trialling it
 
I have cancelled the service, but forgot about the time limit of one month - can I please get these fees refunded
 
I'd like to leave on a positive note, if I reconsider going premium again some time in the future
 
thanks,
 
Matt

 

Who Me Too'd this topic