Account hacked

[dantralee]

Hi Guys,

Someone has logged into my account and changed my email addess and is using my spotify account. I have messaged support but not heard anything back yet? is there anything else I should be doing here?

Dan

[MichaelW]

Hi there,
Welcome at the Spotify Community!

If you're still able to login, it's possible to log out the intruder.

To logout everywhere, please go to your account page, and click the Sign out everywhere button to logout all devices that are connected to your account.

After you've done that, you should change your password.

If you're unable to login, please get in touch with Spotify.

You may get in touch with Spotify by following this link (you won't have to login with this link) to send an e-mail.
If you send an e-mail, please check your inbox (and spam box) to check for their automatic reply. Once you get it, please reply to it immediatly (even if it's from an no-reply e-mail addres) to make sure an Spotify employee will get back to you as soon as possible.

Spotify aims to reply within 24-48 hours.

Please let me know if you didn't get a reply after 48 hours, so I can ask someone from Spotify to sort this out for you.