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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9354 Views
  • 3 replies
  • 9 likes
  • Security
  • 9354 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 484943 Views
  • 979 replies
  • 111 likes
  • Account
  • 484943 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211748 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211748 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121427 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121427 Views
  • 72 replies
  • 12 likes

Spotify premium thru vodafone

I get spotify premium as part of my phone package but premium isn't working for some reason.

  • Newbie
  • I get spotify premium as part of my phone package but premium isn't working for some reason.
  • Ox1
  • Roadie
  • 198 Views
  • 1 replies
  • 0 likes
  • Premium
  • 198 Views
  • 1 replies
  • 0 likes

Account Hacked?

About three days ago I have noticed that I was logged out of my spotify account on my phone. When I attempted to log back on I was informed that my password was incorrect so I tried to change It. However when I attempted to change It via email a mess...

  • Newbie
  • About three days ago I have noticed that I was logged out of my spotify account on my phone. When I attempted to log back on I was informed that my password was incorrect so I tried to change It. How...
  • matteo_k
  • Music Fan
  • 192 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 192 Views
  • 1 replies
  • 0 likes

Solved!! I'm NOT 'abroad'.

I'm getting this message about a 14 day limit on usage abroad. I suspect it's because I may have installed Spotify while on a two day visit to Belgium a few weeks ago.

How do I get this fixed please? I cannot even get into my account profile to see if...

  • Casual Listener
  • I'm getting this message about a 14 day limit on usage abroad. I suspect it's because I may have installed Spotify while on a two day visit to Belgium a few weeks ago.<br><br>How do I get...
  • xmun69
  • Newbie
  • 1820 Views
  • 5 replies
  • 0 likes
  • Login
  • 1820 Views
  • 5 replies
  • 0 likes

Recovering large amount of playlists

Sooo, my account has been hacked. Fortunately I have regained the control thanks to customer support but there is one more thing.The person that took over my account has deleted all of my playlists. Every one of them. And it was really large number o...

  • Music Fan
  • Sooo, my account has been hacked. Fortunately I have regained the control thanks to customer support but there is one more thing. The person that took over my account has deleted all of my playlists...
  • matteo_k
  • Music Fan
  • 195 Views
  • 2 replies
  • 0 likes
  • Account
    Other
  • 195 Views
  • 2 replies
  • 0 likes

Can't play my own playlists - Spotify client PC.

Hello there guys. Problem:I hit play on any pf my playlist or song inside my playlist and wont plat, just change the icon from play to pause, but nothing more no song show on the top of the screen or the bottom (still the last playable song). If I se...

Image 2015-08-29-1440858901.png
  • Visitor
  • Hello there guys.    Problem: I hit play on any pf my playlist or song inside my playlist and wont plat, just change the icon from play to pause, but nothing more no song show on the top...
  • Pete
  • Roadie
  • 2222 Views
  • 11 replies
  • 0 likes
  • Account
  • 2222 Views
  • 11 replies
  • 0 likes

No longer premium, but I have the Sony receipt

I have the sony entertainment network receipt in my inbox for this months subscription, as of noon today, but suddenly I am on a free account. I am not sure what is going on. The spotify page is actually a bit of a mess to navigate to try and find an...

  • Casual Listener
  • I have the sony entertainment network receipt in my inbox for this months subscription, as of noon today, but suddenly I am on a free account. I am not sure what is going on.   The spotify pag...
  • talas
  • Casual Listener
  • 323 Views
  • 5 replies
  • 0 likes
  • Subscription
  • 323 Views
  • 5 replies
  • 0 likes

Wanting to change subscription

I have had my subscription all summer when they had the 3 months for $1 a month discount. Now that it is finished, i want to switch to the student plan. How do i switch from the normal plan of $9.99 a month to the student plan of $4.99 a month?

  • Newbie
  • I have had my subscription all summer when they had the 3 months for $1 a month discount. Now that it is finished, i want to switch to the student plan. How do i switch from the normal plan of $9.99 ...
  • 172 Views
  • 0 replies
  • 0 likes
  • Account
  • 172 Views
  • 0 replies
  • 0 likes

Can't log in - Downloaded in DE, subscribed in US

Hi, I am on vacation in Germany and just downloaded the software to my work computer, but have been a Spotify premium member for about six months. It is not letting me log in and is saying "Your country does not match the one set in your profile. To ...

  • Visitor
  • Hi,   I am on vacation in Germany and just downloaded the software to my work computer, but have been a Spotify premium member for about six months. It is not letting me log in and is saying "...
  • 195 Views
  • 0 replies
  • 0 likes
  • Login
    Premium
    Subscription
  • 195 Views
  • 0 replies
  • 0 likes

Charged for Student premium

I just paid using my debit card for spotify premium student and my status was verified. On heading back to spotify, I'm being asked for card details AGAIN. Ive checked my bank account and I've been charged 4.99 . How do I solve this?

  • Casual Listener
  • I just paid using my debit card for spotify premium student and my status was verified. On heading back to spotify, I'm being asked for card details AGAIN. Ive checked my bank account and I've been c...
  • user-removed
  • Not applicable
  • 261 Views
  • 2 replies
  • 0 likes
  • Premium
  • 261 Views
  • 2 replies
  • 0 likes

World's worst Login loop [HELP]

Trying to log-in to spotify via my Facebook account. 1. I click the "Login With Facebook" button.2. Get re-directed to Facebook3. Type in details4. Redirects to "Authentication page"5. Page says "You may now close this window"6. Go back to Spotify. G...

  • Casual Listener
  • Trying to log-in to spotify via my Facebook account.   1. I click the "Login With Facebook" button. 2. Get re-directed to Facebook 3. Type in details 4. Redirects to "Authentication page" ...
  • help_me_get_spo
  • Newbie
  • 1047 Views
  • 4 replies
  • 0 likes
  • Account
    Login
  • 1047 Views
  • 4 replies
  • 0 likes

Account playlist issues

Hi,Recently I've been experiencing issues making my playlists available for offline use on my desktop computer. On my account I currently have an Android phone and iPhone connected to offline usage, and on those devices everything works fine. On my d...

  • Visitor
  • Hi, Recently I've been experiencing issues making my playlists available for offline use on my desktop computer. On my account I currently have an Android phone and iPhone connected to offline usage...
  • tonyland
  • Casual Listener
  • 164 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 164 Views
  • 1 replies
  • 0 likes

Student Discount Activated on wrong ID by mistake but payment not complete - Can it be reversed?

So I clicked the activate student account link on Spotify and it auto-logged into my friend's account and activated student status for him. I haven't completed the payment yet, but is it possible to remove student access to his account and allow me t...

  • Newbie
  • So I clicked the activate student account link on Spotify and it auto-logged into my friend's account and activated student status for him. I haven't completed the payment yet, but is it possible to ...
  • 150 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 150 Views
  • 0 replies
  • 0 likes

PlayStation music and premium

I have spotify on my ps4 as well as my phone and there is a deal where I can use my ps4 to get 2 months free but I was wondering if I can use my phone during that time or is that offer restricted to ps4 only? can anyone help. (Using the same account ...

  • Newbie
  • I have spotify on my ps4 as well as my phone and there is a deal where I can use my ps4 to get 2 months free but I was wondering if I can use my phone during that time or is that offer restricted to ...
  • DasPeter
  • Community Legend
  • 214 Views
  • 1 replies
  • 0 likes
  • Free
    Premium
    Subscription
  • 214 Views
  • 1 replies
  • 0 likes

Student spotify premium was purchased and showed up in my bank account, but still shows I have free

I purchased spotify premium last night using the student discount, or at least I thought I did. My card was charged and it showed up in my bank account, but I still don't have spotify premium. How can I get this fixed? Or can I atleast get a refund i...

  • Newbie
  • I purchased spotify premium last night using the student discount, or at least I thought I did. My card was charged and it showed up in my bank account, but I still don't have spotify premium. How ca...
  • DasPeter
  • Community Legend
  • 204 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 204 Views
  • 1 replies
  • 0 likes

Local Files Folder

Hi, I format my PC, but I kept the folder with the song downloaded "Spotify Storage". Now I choose that folder to save the downloaded files but it not recognizes the files... Have to download all the songs again? Or it's a solution? Thanks and sorry ...

  • Newbie
  • Hi, I format my PC, but I kept the folder with the song downloaded "Spotify Storage". Now I choose that folder to save the downloaded files but it not recognizes the files... Have to download all the...
  • DasPeter
  • Community Legend
  • 172 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 172 Views
  • 1 replies
  • 0 likes

Promoción de 3 meses me la cobra 24 veces

Hola,Tengo un problema, conmpré la promoción en Colombia de 3 meses por $1000 pesos todo estaba bien hasta que llegó mi recibo y me di cuenta que cobraron los $1000 pesos a 24 cuotas. Esto quiere decir que en total tendría que pagar $24000 pesos.Podr...

  • Newbie
  • Hola, Tengo un problema, conmpré la promoción en Colombia de 3 meses por $1000 pesos todo estaba bien hasta que llegó mi recibo y me di cuenta que cobraron los $1000 pesos a 24 cuotas. Esto quiere...
  • DasPeter
  • Community Legend
  • 351 Views
  • 1 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 351 Views
  • 1 replies
  • 1 likes

I want to change my account over to a student account, how do I go about that?

I recently started attending school again, and would like to take advantage of the student discount Spotify provides. How do I convert my account from normal premium to student?

  • Casual Listener
  • I recently started attending school again, and would like to take advantage of the student discount Spotify provides. How do I convert my account from normal premium to student?
  • Taylor
  • Community Legend
  • 270 Views
  • 3 replies
  • 0 likes
  • 270 Views
  • 3 replies
  • 0 likes

Sudden closing

I have premium for a couple of months and i have been using it on my android phone without any problems. But now i have iphone and sometimes spotify suddenly closes itself without any reason. And when i get a text message when spotify is open,the sou...

  • Casual Listener
  • I have premium for a couple of months and i have been using it on my android phone without any problems. But now i have iphone and sometimes spotify suddenly closes itself without any reason. And whe...
  • Cero
  • Casual Listener
  • 306 Views
  • 4 replies
  • 0 likes
  • Premium
  • 306 Views
  • 4 replies
  • 0 likes

Familly plan for canadians?... ever?

This is my last try at getting info about the familly plan for canadian. I'm prensently trying Rdio et will test Apple music if it ever comes to android. I am so tired of all this that I came close of ending my subscription this morning. That's what ...

  • Music Fan
  • This is my last try at getting info about the familly plan for canadian. I'm prensently trying Rdio et will test Apple music if it ever comes to android. I am so tired of all this that I came close o...
  • Jordi
  • Community Legend
  • 202 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 202 Views
  • 1 replies
  • 0 likes

Solved!! Student Discount - relinking to new account?

Hi,a few month ago I linked my student discount to one account.But I decided to make a new one, so I cancelled the first. My Problem is: how can I relink my discount to my new account? Everytime I try to activate it for the new one a message pops up ...

  • Newbie
  • Hi, a few month ago I linked my student discount to one account. But I decided to make a new one, so I cancelled the first.   My Problem is: how can I relink my discount to my new account?&n...
  • user-removed
  • Not applicable
  • 328 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 328 Views
  • 1 replies
  • 0 likes