Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

All of my music was replaced by one artist

All of my music was replaced by one artist

I logged in to spotify to find all my playlists removed and a french artist named Jul in their place. Ive never listened to this artist and never will now. I could recover the playlists but all of my saved music is gone now. Is my account hacked or something?

Reply
3 Replies

@user-removed it's possible this is a security issue, yes,

 

I suggest you contact spotify directly here or @SpotifyCares on Facebook or Twitter.

 

If you let them know as much as you can about your problem, they can hopefully sort this out for you.

I did those before I posted here and they still havent gotten back to me. Since then I have had them stop me from listening to music and started using my account to listen to music. 

in the meantime, you can reset your password here:

https://www.spotify.com/au/password-reset/

 

and you can sign out of all devices here:

https://www.spotify.com/account/overview/

 

Suggested posts