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Can't change country and payment method

Can't change country and payment method

I keep getting this message

 

Oops! Something went wrong, please try again or check out our help area

 

Nothing else, no explanation

Reply
3 Replies

Spotify are currently having some issues with the website, hopefully will be fixed soon.

 

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Tried again and same issue.


Can't change country and payment method, just get an error.

 

Is this site wide or just me?

Not sure, haven't seen any other reports today. If you could get in touch with the customer services team directly using the online contact form they can lend a hand to get you swapped over.

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Alternatively, if you prefer support via Twitter, please tweet @SpotifyCares.

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

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