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Can't get family joined?

Can't get family joined?

Avatar of Jeezjenniferrr
Casual Listener
2016-12-11 05:48 PM
I signed up for the family plan and my family is having trouble joining. The codes being sent are saying they don't work. We can't figure this out. Help!
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Avatar of Maxim
Spotify Star
Spotify Star
2016-12-11 07:24 PM

Hey @Jeezjenniferrr,

 

Can you let me know the exact error message that they're seeing?

 

Thanks!

MaximSpotify Star
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Avatar of Jeezjenniferrr
Casual Listener
2016-12-12 06:31 AM
I think I figured it out! Still have one more member to get set up, but I don't foresee anymore issues. ๐Ÿ™‚
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