Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Can't update payment method

Can't update payment method

I had the spotify premium student discount option and then my associated card on my account had to be destroyed due to fraud.  Before I could update my payment options with a new card - I graduated college.  Now i am no longer eligible for the student discount but when I go to input my new card number and update my payment details, it won't save them because it says i'm not a student.  Do i need to cancel my entire subscription and switch to the normal premium price somehow?

Reply
1 Reply

Hey @garryL,

you'll need to cancel your subscription and then re-subscribe to the normal Spotify Premium price.

 

Hope this helps!

- Brian


___________________________________________________

I can speak to you in English, Español, Français, Italiano, 日本, 普通话, 廣東話, 한국어, Tiếng Việt

What's a Spotify Rock Star, and how do I become one?
I'm not a Spotify official! Just here to help!

Suggested posts