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Cannot change email, email is shown as already in use. Probably from old deleted facebook account.

Cannot change email, email is shown as already in use. Probably from old deleted facebook account.

Hello,

 

Currently in my standalone Spotify account settings I have an email address that I am not using anymore. It is not, however, possible to change the email to my main one that I am using now, as it is shown as already reserved. Probably this problem happened when my old (now deleted) Facebook account was used to login to Spotify with either of the emails (don't remember which anymore). Now I would like to get back the option to use my own proper email address in my own Spotify account. How can I do that?

 

Hope I decribed the situation in an understandable way.

 

Kind regards,

 

Mihails Cugunovs

Reply
1 Reply

Hey there!

You can let our accounts team know about this so they can take a look at //www.spotify.com/about-us/contact/contact-spotify-account or via Twitter @SpotifyCares. Let us know how it goes.

Keep on dancing 🙂

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