Device Password Link Not Working

[Si_Ing]

Hi, I am trying to create a device password for my account, but everytime I click on the link, it says "Oh no! Something has gone wrong." when the page loads. Do I have to just wait until later or is the link broken? I've tried resending the email and the link still doesn't work.

[Maxim]

Hey @Si_Ing,

Have you signed up to Spotify via Facebook?

[GosCab]

Same problem here. While logging with Facebook I need to log each single time, googled it, tried to set a device password - nope, the link doesn't work.

[Maxim]

Hey @GosCab,

Try creating one here: https://www.facebook.com/settings?tab=security&section=per_app_passwords&view

[GosCab]

@Maxim, thx, tried that as well. I can login, but have to repeat it each time I start spotify.

[Si_Ing]

Yes, I am. I recently de-activated my Facebook but I didn't even think that it would affect my Spotify until it kicked me off the app. So I reactivated it to get the device password, but it's been giving me that same notice.

[Maxim]

Hey @GosCab,

Why are you needing a device password? If you're trying to log into a different device that is supported by Spotify, you should check out Connect.

[Maxim]

Hey @Si_Ing,

I'd recommend reaching out to Spotify Support so they can look into your issue. Thanks!

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