Getting student discount when logged into Spotify through facebook

[Purpl3D3ath]

I signed up for Spotify through Facebook and then later found out that I can get premium for cheaper if I sign up with a confirmed school account email (this would be my Reynolds account). If I just change the email of my Facebook to the school email can I still get the discount? Or do I have to make a whole new account and pay again?

[LordRollin]

Hello! No need to make a new account. Simply cancel your current subscription (you can do so here), and then go to the proper page for your country's student discount (US discount). Sign up through there, and starting next month you should be billed the reduced rate. Let me know if you have any other questions! 

[Purpl3D3ath]

Should I wait until my 99 cents trial runs out first 

[LordRollin · Accepted solution]

Having never had it myself, I am not certain how the $0.99 trial works. If you paid for all three months up front, then no, no need to wait. You will still get your three months because you've already purchased them, and the student discount will be applied after. If you are paying on a monthly basis, then I would not cancel, because that may end the trial offer. Hope this helps.

[Purpl3D3ath]

Thank you very much (: I checked my subscription status and found that the trial fee paid for all three months up front so I also subscribed for the student discount plan and was not charged and will not be charged again until the end of my trial period.

[LordRollin]

Splendid, and thank you for letting me know; now I know how the trial works.

[brittoid]

Hello!  I figured I'd piggyback on this.  I cancelled my premium membership in order to sign up with the student discount.  My SheerID was verified and everything looked great, but Spotify says I'm ineligible for some reason.  Any ideas as to why?  I'm not sure what else to do... 

Thanks!

[LordRollin]

Hello, @brittoid! there is currently an issue with the student discounts that Spotify is looking to crack down on. For the sake of being thorough though, please check the following:

1) Is your profile set to the proper country? For free users this is done through your profile settings, and for premium users through your payment methods. If either of these aren't correct, go ahead and fix them, and then try to re-apply again.

2) Are you sure you're trying to enroll through the right webpage? The link for the US discount is here. 

I'm assuming all that is in order, so what I suggest doing is getting in touch with support. Note that if you receive an automated email directing you to the community and/or help boards, make sure you reply directly to that email (even if it is from a no reply address) and support will get back to you as soon as possible.

Hopefully this issue will be resolved soon, but for the time being that's all I've got. Hope this helps, and let me know if you need anything else!