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I changed my account, but I can't login with google button

I changed my account, but I can't login with google button

None of the below information is required. However, the more you provide, the easier it will be for us to try and help.

Plan

Premium Family

Country

 

Device

Desktop PC, A73 5G

Operating System

Windows 11, Android 13

 

My Question or Issue

When I entered that plan, I used my Microsoft account for it, but after some time, I guessed it was better to change to the Google one, since I decided the Microsoft account would be more useful to the personal things (like school, college, etc.), so I changed my account successfully to the Google, although every time I enter to the Spotify, I must write my account and password at the text box, but was to log in using google button successfully too

Web-capture1_19-6-2023_205126_accounts.spotify.com.jpg
Reply
1 Reply

Hi there @Eduardo11000X,

 

Thanks for reaching out. The option to log in with Google works only if you've created your account via Google, there is no way at the moment to connect an existing account to Google. So if this isn't the case for you, that won't work. If you only changed from a Microsoft email address to a Gmail or Googlemail one, then the login process is the same, just use the email address and your password. If you don't know your password, you can use that email address to reset it.

 

Hope this clears things up.

JoanModerator
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