I got locked out of my account

[PleaseHelp77]

Yesterday, when I opened the app on my phone, expecting to see my usual home screen, and instead, I was met with a log in screen. I tried to connect with 2 different email I have used in the past, but it just sent me to different accounts every time. I tried resetting the password and it did the same. I tried to connect using my username, but it said that the username is not valid since I have the " 🙂 " character in it.  I had that account for a very long time and its very important to me. I would love some help on this, please. 

[Maxim]

Hey @PleaseHelp77,

Thanks for reaching out.

It’s likely your display name contains “🙂”, but your actual username probably doesn’t.

Are you on Free or Premium? If you’re on Premium, you can check your email receipts from Spotify to find your username.

You can also follow the steps in this FAQ article to locate your account.

Let me know how it goes. 🙂