I think my account has been either hacked or tampered with

[Bluubies]

Plan

Free

Country

United States

Device

I use a Samsung Galaxy 10s and my PC (Mostly my PC)

Operating System

Android and Windows 10

My Question or Issue

I think my account has been either hacked or tampered with Mainly because my name has been changed and on this website it has different profile picture then my actual Spotify, says my account was made today which is untrue because on Spotify stats I have had my account since around 2017, My profile picture on Spotify itself got reset. I want to know what's going on and how to fix it? Maybe a name change of sorts? (i can upload more pictures if needed)

[Billy-J]

Hey @Bluubies, thanks for reaching out to the Community!

I’m sorry to hear about this! In this case, I’d recommend checking out this support article for the next steps to take. 

To prevent this from happening in the future, there are many measures you can take to protect your account, such as resetting your password every few months, and not using passwords you have used on other sites. There is also a great guide here for some more measures on protecting your account.

If you see an email from Spotify, and can’t tell if it’s legit, use this checklist. Of course, Spotify makes sure that all user records and platforms are completely secure around the clock.

I hope this helps.

[Bluubies]

Yea but how do I fix the name thing because it is very annoying to see 20 characters of random letters every time I open Spotify

[Billy-J]

Hey @Bluubies, 

Thanks for your reply!
It's not possible to change your username, but you can add or change a display name following these steps. 

Hope this clears things up.