My Student Discount Premium subscription won't work

[Epi19]

Plan

Student Premium 

Country

Philippines

Device

Huawei Matebook D15

Operating System

Windows 10

My Question or Issue

I've already subscribed to student discount premium through mobile payment however I still couldn't access the premium features. I have already done the SheerID verification and been charged PHP 75.00. Please help me with this issue.

 

[Ivan]

Hey there @Epi19, 

Thanks for posting - we’re here to help!

If you successfully activated the student discount but you can't see the Premium features it's good to check if you're logged in to the correct Spotify account. Try out the steps here on how to find possible multiple accounts.   

Tip: You can check the username of the Spotify account you're logged in to by visiting your Account overview. 

In case you don't find any additional Spotify accounts you can get in touch with our support team here.

Hope this helps. Let us know how it goes.