No Pay by Mobile option

[chann]

https://support.spotify.com/ph/account_payment_help/managing_payments/pay-by-mobile/

Referring to this option, I was planning to subscribe to Premium via Globe payment like my friend did but there is no option for this. What do I do?

[Maxim]

Hey @chann,

I hope you’re well. Thanks for reaching out.

Right now, paying via your mobile carrier isn’t available for Spotify's Premium offers. Is it an offer you’re trying to purchase? Let me know.

To find an eligible payment method that works for you, head to http://www.spotify.com/premium.

[projectXXX]

Hi, I don't think paying via mobile carrier won't work on this premium's offer because my friend last time payed his spotify premium using smart. Thanks.

[chann]

So it's only available for Smart?

[chann]

Yes, the offer that is 49 pesos for 3 months.

[Yashjuv]

I also dont have the pay by mobile option, but last night i checked it is working but now that I'm going to subscribe for premium i can't see anything

[Ronee]

yes me too, my cousin just paid using his globe mobile load. but that option is not available on my end? how come are there qualifications to avail the pay with mobile option?

[enigmatic007]

Same problem here. Tried every guide but no avail 😞

[ghryll25]

How did that happen? Did you click paypal or what?

[sherwina]

is it just for the moment? or they entirely disabled it?

[Freddie73]

I usually paid thru my Prepaid Network Accounts, namely Globe and Smart, I have done it time and time again, but recently the option for mobile payment is completely unavailable. I hope someone can clarify this situation.

Searching for answers in Google led me to the Fortumo, they handle the payments for spotify, here is a link to their customer support:

https://s.fortumo.com/spotify

I do wish it helps.