Nonstop OTP Messages for My Account

[nixonwilliam]

Plan

Premium

Country

Indonesia

Device

iPhone 13 Pro

Operating System

iOS 18.0.1

My Question or Issue

Since 2-3 months ago, everyday (sometimes more than once a day), I have been getting messages of OTP code to my Whatsapp that I never requested. At first I thought I could just ignore it since whoever tries to logging into my account will never get the OTP codes anyway. But since it’s been too long, now I’m starting to feel worry if the hacker succeeded. Tried to report this through live chat, the admin said that I won’t have this issue anymore, but turned out it was just a password reset and of course I still get the OTP messages anyway. Is my worry valid? What should I do to stop this?

[AlejaR]

Hey there @nixonwilliam,

Thanks for posting in the Community and welcome. 

We understand how important the security of your account is for you, rest assured we'll be here to help. We recommend you don't share the code you're receiving with anybody, your account is going to be safe as long as you don't share it. 

On another note, since you mentioned you're receiving too many OTPs, we'd suggest you block the phone number that's sending them. 

Lastly, if you'd like to, you can also secure your account by following the suggestions in this article. Rest assured Our security team works continuously to safeguard your account and your personal information.

We'll be on the lookout!