Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Old account

Old account

Plan

Free

Country

UK

 

Device

Laptop

Operating System

Windows 11

 

My Question or Issue

I used to have a Spotify account but hadn't used it for a long time.
If I try and login I cant remember the password and the email address attached to it would have been an old account that no longer exists.
Help!

 

Reply
1 Reply

Hey @eviln00dle,

 

Thanks for reaching out.

 

In this case, the best step would be to check out this article to recover your login details.

 

If that doesn’t help, I’d recommend reaching out to Spotify’s Customer Service. They’ll be able to assist in locating your account 🙂

 

I hope this helps!

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts