Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

PSN spotify to Android Spotify

PSN spotify to Android Spotify

Started Spotify on PSN. I want to upgrade but its only possible on the website and not from app in PSN. Now I want to use that exact account on Android. I installed the app on Android, I used the email adress from PSN, but the account is new and not the same. 

How can I use my PSN Spotify on Android and Upgrade it?

 

Plan

Free, want to upgrade

Country

Germany

Device

Samsung Galaxy 

Operating System

Actual Android

 

My Question or Issue

 

Reply
1 Reply

Hi @Clueless_and_old!

 

Thanks for reaching out. I'll try to help.

It's possible that the email you used to create your account on Playstation is not the same email you're using on Android, and therefore a different account shows.

 

If you’re unsure which email you used, I’d recommend having a quick scan of the email accounts you own for emails from ‘hello@spotify.com’. That way you can determine which one you used to sign up for Spotify with. I'd also recommend checking out this Support article for more help.

Let me know how it goes!

Jose_MSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts