Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Paying for Premium, but not getting Premium services

Paying for Premium, but not getting Premium services

Can someone from customer service please contact me? I'm paying for a Premium account but I'm not getting Premium services.

Reply
1 Reply

Hey there! Welcome to the community!

 

Are you able to verify it says you have a subscription here? You should be getting receipts to your email that have the username that the subscription is being credited to, make sure it's the account you are logging in with.

If your case is resolved, please click the 'Accept as Solution' button and add your kudos!

Suggested posts