Premium Account Hacked!

[lkr02]

A stranger has access to and is using my acount. This unknown fraudelent user is creating and deleting playlists. Please FIX THIS. I need help. 

[Joe · Accepted solution]

Hi. Can you still access your account normally? If so, change your password (instructions) then go to your account overview and hit the button on the right to have all devices on your account to be logged out.

If you can't get into your account, please use the online contact form and someone at Spotify will help. If you get an automated response directing you back to the community or to the help pages, make sure to reply to it directly to speed things along.

[djguitardan]

i too CANNOT GET INTO MY ACCOUNT AND MY EMAIL HAS BEEN CHANGED.

why doesn't spotify notify you when this happens?

please respond to my case ASAP!!!

Spotify Case # 01390666

[user-removed]

---

@djguitardan wrote:

i too CANNOT GET INTO MY ACCOUNT AND MY EMAIL HAS BEEN CHANGED.

why doesn't spotify notify you when this happens?

please respond to my case ASAP!!!

Spotify Case # 01390666

---

Hi,

I am on this now.  

[djguitardan]

thanks Calvin...i've been very nervous about this