Premium account without remembering email associated

[Irmacastella-ar]

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

Hello,

I have a problem, my credit card is paying for two different accounts in Spotify, one is used and identified and for the other I can't remember the email so I can't cancel the payment. Could someone please help me?

Thanks 

[Maxim]

Hey @Irmacastella-ar,

Thanks for coming to the Community.

Please reach out to Support so that they can try to locate the account for you: https://www.spotify.com/about-us/contact/ 🙂