Premium in 3 month problem!

[Minuz]

Hey. For an hour ago i was using Spotify free. Then this ad comes up. It say that i can get 3 month of spotify premium for what one month costs (99DKK). I have seen Spotify making one of these ads before, and have preium for 3 month was great. So i thought i would buy it. Now i h ave premium but only for one month. So i have now realised that i only paid for one month, even though i clicked on the offer. I don't know if it's intended to be that kind of clickbait. I feel like i have been fooled. I don't know if theres any way i can get my money back?

[MattSuda]

Hey @Minuz

The offer is for users who have not had premium before and have not tried the 30 day free trial.

If you would like a refund,

I suggest you contact support so they can help you

https://support.spotify.com/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.

[Minuz]

Thanks 🙂

[MattSuda]

You're welcome!