Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Setting up new account

Setting up new account

Plan

Premium

Country

Ireland

Device

Pocophone F1

Operating System

Android Oreo

 

My Question or Issue

I have Spotify Premium and want to set my mother up with a free account.  But because my gmail account is linked with hers for backup and other purposes, when I try to set up an account for her using her email address, Spotify opens up my Spotify account telling me that her email address is linked to my Premium account.  While I don't object overly to her having access to my playlists, I'd prefer to share them with her rather than her having direct access to them as I assume if she was listening on my account, I wouldn't be able to listen simultaneously, not to mention the possibility of her unknowingly deleting my material.  How do I overcome this please?

 

Reply
1 Reply

Hey @Nia_t,

 

Thanks for posting here 🙂

Users can create an account with only one email address. Currently there is no option to add an additional email address or link two email addresses in the account overview.

 

It's a good idea to give these steps a go and log out from your account from everywhere. Then you can try again creating a new account here.

 

In case you get an error message, you can send us a screenshot of it. Just make sure to hide any private or sensitive info. We'll look into this further. 

 

Let us know how it goes.

 

 

 

Ver Moderator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts