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Spotify Premium and playlists gone. Did I make a new account?

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Spotify Premium and playlists gone. Did I make a new account?

So I clicked from disconnect from facebook or something similiar because I didnt want to use facebook on my spotify.

Then i tried to log in but i couldn't because it said wrong username or password and then i went to change it.

I put my email there and it said you are using facebook and you need to change your password through there.

I went to my facebook -> applications list -> removed spotify from the list and tried again, same thing and then i saw the spotify app come back to the facebook applications list.

 

Then i said to myself whatever and tried to log into my spotify with the facebook and i got to a screen where was two buttons:

"New to Spotify" and "Log in as existing user" so obviously i clicked the log in as existing user button and then it said again: "Wrong username or password"

 

Now we get to the real problem; I went back to the screen with two buttons and clicked new to spotify because i thought it would still remember my playlists premium etc from the facebook if they were stored there or something. So i put my facebook stuff in there and it let me log into spotify. But then i noticed i didn't have my premium, my playlists were gone, empty song history.

It is like brand new spotify account.

 

So did i make two spotify accounts? Am I paying for the spotify premium for an account that i cant log in?

 

Sorry but this was really hard to explain because english is not my native language.

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Accepted Solutions
Marked as solution

Does sound like you have two accounts, but if you had a disconnect from Facebook button in your Spotify, you must have a Spotify account or else that option would have been hidden.

All you should need to do is log back in using your Spotify username (which is not your email address, you will have chosen it when you registered) and Spotify password. Do you know your Spotify username?

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

View solution in original post

2 Replies
Marked as solution

Does sound like you have two accounts, but if you had a disconnect from Facebook button in your Spotify, you must have a Spotify account or else that option would have been hidden.

All you should need to do is log back in using your Spotify username (which is not your email address, you will have chosen it when you registered) and Spotify password. Do you know your Spotify username?

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Yes, that worked, Thanks 🙂

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