Thousands of songs are removed from my Favourites playlist

[murl91]

hey All,

I am really gutted as it seems I lost hours and hours of 'Favourites' and I can't seem to 'restore' them via my Spotify account. Is there any other way I could get get them back? All my other playlists seem fine, but I mainly use my 'Favourites' to listen to music :-(. I have been using Spotify since 2011 so it feels like I just lost years of memories.

All I know that might have caused a change is that I have recently associated my account with Facebook (a few weeks ago) plus I installed the Spotify app on my work computer. Not sure if any of this could have caused this.. Any help would be greatly appreciated! 

Also.. can anyone tell me how I can actually safe the songs that are left here in case anything like this ever happens to me again?

[Maxim]

Hey @murl91 ,

Thanks for coming to the Community.

Have your liked songs disappeared on all of your devices or only on your PC?

Also, is the display name and profile picture of your profile still the same within the Spotify app?

Let me know 🙂