Unknown devices showing up

[cartman640]

Hi, hopefully someone can shed some light on this, when playing spotify I ocassionally get an unknown device (in my case iPhone de Manon) showing up and often taking over playing. I have signed out everywhere via the account settings and only signed in on a couple of devices since then (via Facebook login) and all was well until just today where the same device appeared again. Unfortunately there's no way to know where this device is signing in from, my Facebook account shows no unusual activity and uses MFA, login alerts, etc so I'm not sure if this is a bug or someone is actually hijacking my account.

Any help would be greatly appreciated 🙂

[songassistant]

Hello,

welcome to the Spotify Community! I'm happy to assist you!

This does not seem to be a technical reason. Please immediately change your Facebook/Spotify password to prevent against this hijacking. You should also change the password of all accounts you use the same password.

The community already suggested a 2-Factor-Authentication, but at the moment it is not available.