Was my account hacked or disabled in some way?

[haaarold]

Hi all,

Yesterday I had trouble loging in to my Spotify account. Got error 410, incorrect username or password. Impossible, since I auto log in on my computer. I tried to reset my password, didn't work as also mentioned by another user @handlas0101  here: http://community.spotify.com/t5/Help-Accounts-and-Subscriptions/Your-password-reset-is-broken-I-m-pa...

I got in touch with customer support yesterday and today I gained access to my account again via a special password reset link they sent me. 

But then, things got even stranger! All my playlists were gone, all my starred tracks gone, all my friends gone and even my personal data was changed! My date of birth was reset to something in 2011 and my e-mailadress changed in some obscure temporary e-mail from yopmail.com 

I am 100% sure this account is mine, because I'm able to restore all my playlist via spotify.com and my postal code was still the correct one. 

Glad I can now again use Spotify, but I a couple of questions remain:

• Was my account 'hacked' of could this resetting of data happen in some other way?
• How was this possible and should I or Spotify take further action?
• Is there a way to restore all my starred tracks? Like I can restore playlists?

I have all of this also reported back to customer support. But I noticed there are recently quite some people on this forum reporting they can't access their account and / or can't reset their password. This made me think, is there something else going on with some Spotify accounts (disabled in some way) or was I really 'hacked' or something?

Best regards,

Harold

[Peter__]

I'd force a sign out from your online account just incase anyone else is still logged into your account:

https://www.spotify.com/account/overview/

Customer support will need to restore the starred tracks for you, so I would ask them nicely. 😉