Why am I suddenly on Premium?

[judithreichsman]

Help please. Somehow i seem to have joined Spotify Premium. I don't know why i did, if i did. Why would i pay when it can be free? If i stop paying, will i lose the things i have downloaded? I love it, but i just don't GET  how it works and I can't find a phone # to ask questions. Can anyone help me? THANKS! Judith in Vermont

[meahtenoha]

Hey @judithreichsman I recommend getting in touch with our team via the contact form so they can confirm your account details with you. If you get an automated response just respond back again and we'll get back to you shortly. 

Thanks!

[unsubmeNOW]

CAN'T START A NEW TOPIC, NO LINK TO CONTACT CUSTOMER SERVICE.

WHAT IS THIS, A **bleep**ING SCAM?

I was deceived into registering in the first place by a deceitful link on the BBC website. I don't want your newsletter, I don't want your spam. This site deliberately hides the link to delete my registration obtained by deception, or there isn't one. What does this business hope to gain by these methods? YOU **bleep**ING MORONS MAKE ME SICK. I WANT NO TRACE OF YOUR ASS ON MY **bleep**ING COMPUTER. I AM TIME POOR AND CASH POOR AND YOU HAVE JUST WASTED AN HOUR OF MYB TIME. SO **bleep** OFF!!!

[MattSuda]

@unsubmeNOW 

You can contact support here:

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email, you need to reply back to it.

Support usually replies within 24-48 hours.