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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9319 Views
  • 3 replies
  • 9 likes
  • Security
  • 9319 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 484643 Views
  • 979 replies
  • 111 likes
  • Account
  • 484643 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211622 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211622 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121320 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121320 Views
  • 72 replies
  • 12 likes

Solved!! How can i cancel a subscripton on an acc i dont have access too`?

I wanted to log into my Spotify today, but for some reason, my PW didnt work anymore. I tried resetting the PW but i no longer have access to the E-Mail i used. So how can i cancel my sub? Or how do i get into my acc now? Since there is no real suppo...

  • Casual Listener
  • I wanted to log into my Spotify today, but for some reason, my PW didnt work anymore.  I tried resetting the PW but i no longer have access to the E-Mail i used.    So how can ...
  • E4st
  • Casual Listener
  • 756 Views
  • 3 replies
  • 1 likes
  • Account
    Login
    Subscription
  • 756 Views
  • 3 replies
  • 1 likes

I paid but i dont have spotify premium

I paid 5$ for the premium for students but my school was not in your choice and you take my money. Can you refund my money back because i can't use spotity premium but you take my money?

  • Newbie
  • I paid 5$ for the premium for students but my school was not in your choice and you take my money. Can you refund my money back because i can't use spotity premium but you take my money?
  • ColeJackson
  • Roadie
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes

Account Hacked

I have just logged in to my spotify premium accountand all my playlists have gone. I went to my emails to check which email address is connected to my spotify and I have an email saying my e-mail address connected to the account has been changed. I d...

  • Newbie
  • I have just logged in to my spotify premium accountand all my playlists have gone. I went to my emails to check which email address is connected to my spotify and I have an email saying my e-mail add...
  • labelscollected
  • Community Legend
  • 257 Views
  • 1 replies
  • 0 likes
  • Security
  • 257 Views
  • 1 replies
  • 0 likes

Solved!! Lost Account

I pay premium, have done so for almost 2 years now and Spotify pisses me off with their lack of customer support. So, I was listening to music, which got interrupted saying I was listening on another device. Since I wasn't, I figured I forgot to sign...

  • Casual Listener
  • I pay premium, have done so for almost 2 years now and Spotify pisses me off with their lack of customer support.    So, I was listening to music, which got interrupted saying I was liste...
  • KatesHere
  • Community Legend
  • 1701 Views
  • 2 replies
  • 1 likes
  • Login
  • 1701 Views
  • 2 replies
  • 1 likes

Solved!! PREMIUM

I go for a premium but I want to cancel but I don't know how? If I don't pay on the given deadline what will happen? Please help me.

  • Newbie
  • I go for a premium but I want to cancel but I don't know how? If I don't pay on the given deadline what will happen? Please help me. 
  • kejt_
  • Community Legend
  • 374 Views
  • 1 replies
  • 0 likes
  • 374 Views
  • 1 replies
  • 0 likes

Solved!! Spotify premium promo won't send me 4-pin sms in my mobile number

Hello, I'm new in spotify and I want to try the premium account since there is a promo. The problem is that every time I use pay by mobile it will ask for my number but it will not send me the 4-pin code. I'm pretty sure I can use the pay by mobile o...

  • Newbie
  • Hello, I'm new in spotify and I want to try the premium account since there is a promo. The problem is that every time I use pay by mobile it will ask for my number but it will not send me the 4-pin ...
  • RenLix_
  • Newbie
  • 12538 Views
  • 9 replies
  • 5 likes
  • Account
    Free
    Other
    Premium
    Subscription
  • 12538 Views
  • 9 replies
  • 5 likes

I am a college student and was charged twice for Spotify premium and still did not get premium. Help

College student tries getting Spotify premium and is charged twice and doesn't even get premium? This is ridiculous and I want every penny of my money back so I can take my premium services elsewhere. It made me fill out forms over and over again jus...

  • Newbie
  • College student tries getting Spotify premium and is charged twice and doesn't even get premium? This is ridiculous and I want every penny of my money back so I can take my premium services elsewhere...
  • SaraiSound
  • Roadie
  • 251 Views
  • 1 replies
  • 1 likes
  • 251 Views
  • 1 replies
  • 1 likes

Hola, necesito ayuda!

Me dice que no se efectuo mi pago, pero justo ayer se realizo, me llego la notificación vía correo, cuando me voy a actualizar datos sólo me marca premium familiar y no me da otra opción

  • Newbie
  •   Me dice que no se efectuo mi pago, pero justo ayer se realizo, me llego la notificación vía correo, cuando me voy a actualizar datos sólo me marca premium familiar y no me da otra opción
  • SaraiSound
  • Roadie
  • 221 Views
  • 1 replies
  • 0 likes
  • 221 Views
  • 1 replies
  • 0 likes

Account Overview not updating as advertised via Facebook

My Spotify "Account Overview" still has an OLD email address that was shut off by Verizon. They are no longer in the email business. My only choice given via Spotify to update this "overview" is to update via Facebook. I've updated via Facebook and t...

  • Visitor
  • My Spotify "Account Overview" still has an OLD email address that was shut off by Verizon. They are no longer in the email business. My only choice given via Spotify to update this "overview" is...
  • SaraiSound
  • Roadie
  • 227 Views
  • 1 replies
  • 1 likes
  • Account
  • 227 Views
  • 1 replies
  • 1 likes

Stolen phone number

"sherinkaimamthuruthy22" has stolen my account. They took my phone number and were able to set up an account under number 416 880 xxxx - on August 2nd. I don't want this service on this phone. I did not register it and I am frustrated that there does...

  • Newbie
  • "sherinkaimamthuruthy22" has stolen my account. They took my phone number and were able to set up an account under number 416 880 xxxx - on August 2nd. I don't want this service on this phone. I...
  • SaraiSound
  • Roadie
  • 281 Views
  • 1 replies
  • 0 likes
  • 281 Views
  • 1 replies
  • 0 likes

Email address changing

I encountred error while xhanging my email address on edit profile. Evertime I hit save profile it says "sorry wrong password" I even change my password on gmail acc but it's still the same error. I badly need help on this one so I can proceed to Pre...

  • Newbie
  • I encountred error while xhanging my email address on edit profile. Evertime I hit save profile it says "sorry wrong password" I even change my password on gmail acc but it's still the same error. I ...
  • SaraiSound
  • Roadie
  • 337 Views
  • 1 replies
  • 0 likes
  • 337 Views
  • 1 replies
  • 0 likes

Help! I was charged THREE times with spotify premium?

I tried to do student discount, but I realized I wasn't eligible at the last minute because I haven't finished the enrollment process at my University yet, so I back out, but I checked that I was charged three times, because this happened twice with ...

  • Newbie
  • I tried to do student discount, but I realized I wasn't eligible at the last minute because I haven't finished the enrollment process at my University yet, so I back out, but I checked that I was cha...
  • valethompson
  • Regular
  • 2289 Views
  • 11 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 2289 Views
  • 11 replies
  • 0 likes

Can't get into My Account

I tried logging into spotify.com with my account username and password and It said the username is wrong. I read the username directly off the spotify app on my phone. I had to create a new account just to get on the forums to ask about this. Another...

  • Newbie
  • I tried logging into spotify.com with my account username and password and It said the username is wrong. I read the username directly off the spotify app on my phone. I had to create a new account j...
  • Murbi9
  • Newbie
  • 868 Views
  • 2 replies
  • 0 likes
  • Premium
    Subscription
  • 868 Views
  • 2 replies
  • 0 likes

Help can't log in

So I can't log into my spotify account because I forgot the password and also forget the password to my email that my spotify account is hooked up to. Any ideas of trying to get in or ways to cancel my subscription and make a new one so im not gettin...

  • Newbie
  • So I can't log into my spotify account because I forgot the password and also forget the password to my email that my spotify account is hooked up to.  Any ideas of trying to get in or ways to c...
  • SaraiSound
  • Roadie
  • 245 Views
  • 1 replies
  • 1 likes
  • Account
    Login
    Premium
    Subscription
  • 245 Views
  • 1 replies
  • 1 likes

Solved!! I have been hacked and all my playlists where deleted.

1. I recognized a breach at my account when all my playlists where missing and an alien list was recently played from my account. After fast passwordreset at bot spotify, the linked facebookaccount and the gmail in use i realise that all playlists is...

  • Newbie
  • 1. I recognized a breach at my account when all my playlists where missing and an alien list was recently played from my account. After fast passwordreset at bot spotify, the linked facebookaccount a...
  • ColeJackson
  • Roadie
  • 1880 Views
  • 1 replies
  • 0 likes
  • 1880 Views
  • 1 replies
  • 0 likes

Changing display name and profile picture

Hello, I made my Spotify playlist a while back and now I don't let anyone follow me because I want to change my username to my real name, rather than the name I chose when I created my account. I thought that by connecting to my FB, it would make my ...

  • Casual Listener
  • Hello, I made my Spotify playlist a while back and now I don't let anyone follow me because I want to change my username to my real name, rather than the name I chose when I created my account. I tho...
  • Maxim
  • Spotify Star
  • 462 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Security
  • 462 Views
  • 3 replies
  • 0 likes

Solved!! Spotify thinks I'm abroad!

I created a spotify account whilst on holiday in Spain but now I'm back in the uk it won't let me log in as it says I can can only use it for 14 days abroad. How do I change my home country please?

  • Casual Listener
  • I created a spotify account whilst on holiday in Spain but now I'm back in the uk it won't let me log in as it says I can can only use it for 14 days abroad. How do I change my home country please?
  • Mess12
  • Newbie
  • 37211 Views
  • 12 replies
  • 5 likes
  • Login
  • 37211 Views
  • 12 replies
  • 5 likes

Rude playlist added to my account

My premium account has been hacked and I have contacted Spotify many times trying to fully retify this problem. Each time there has been various levels of success.There were playlists added to my account with very rude titles and when I contacted Spo...

  • Newbie
  • My premium account has been hacked and I have contacted Spotify many times trying to fully retify this problem. Each time there has been various levels of success. There were playlists added to my a...
  • 195 Views
  • 0 replies
  • 0 likes
  • Security
  • 195 Views
  • 0 replies
  • 0 likes