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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8819 Views
  • 1 replies
  • 9 likes
  • Security
  • 8819 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 478906 Views
  • 979 replies
  • 111 likes
  • Account
  • 478906 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210084 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210084 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120265 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120265 Views
  • 72 replies
  • 12 likes

Solved!! DO YOU LOVE SPOTIFY...!??

Let me know if you love spotify...Don't forget to leave kudos.Thanks.

  • Roadie
  • Let me know if you love spotify... Don't forget to leave kudos. Thanks.
  • Valerooski
  • Regular
  • 823 Views
  • 6 replies
  • 0 likes
  • Account
    Free
    Premium
    Security
    Unlimited
  • 823 Views
  • 6 replies
  • 0 likes

Logged out forcefully, can't log back in

I've been logged out on my Android without warning, and every time I try logging back in it says something went wrong. I've tried restarting my phone, reinstalling the app, resetting my password, clearing the cache, but it still doesn't work. The web...

  • Visitor
  • I've been logged out on my Android without warning, and every time I try logging back in it says something went wrong. I've tried restarting my phone, reinstalling the app, resetting my password, cle...
  • Maxim
  • Spotify Star
  • 231 Views
  • 1 replies
  • 0 likes
  • Account
  • 231 Views
  • 1 replies
  • 0 likes

country won't update after 2 attempts

None of the below information is required.PlanPremiumCountryBelgium -> Netherlands My Question or IssueI've attempted to change my country twice since I move to the Netherlands. A few months ago I migrated back to my home country from Belgium and wan...

  • Newbie
  • None of the below information is required. Plan Premium Country Belgium -> Netherlands   My Question or Issue I've attempted to change my country twice since I move to the Netherlands....
  • Maxim
  • Spotify Star
  • 196 Views
  • 1 replies
  • 0 likes
  • Account
  • 196 Views
  • 1 replies
  • 0 likes

How can I login my previous I'd in mobile

I am not able to login my previous account with phone number. It is replying try again

  • Visitor
  • I am not able to login my previous account with phone number. It is replying try again
  • Maxim
  • Spotify Star
  • 211 Views
  • 1 replies
  • 0 likes
  • 211 Views
  • 1 replies
  • 0 likes

I paid for premium but it did not reflect.

I paid for premium account today and got a confirmation message from my bank that the payment went through to spotify but I still have no premium features. I only has one account so there is no chance of being logged into the wrong account. I would l...

  • Visitor
  • I paid for premium account today and got a confirmation message from my bank that the payment went through to spotify but I still have no premium features. I only has one account so there is no chanc...
  • scamwizard
  • Visitor
  • 275 Views
  • 2 replies
  • 0 likes
  • Premium
  • 275 Views
  • 2 replies
  • 0 likes

Why can't I change my email to one that o recently closed an account to?

I closed an old account with the desired email, because I want to change it to my current one. But it says email is taken even though it is closed.

  • Newbie
  • I closed an old account with the desired email, because I want to change it to my current one. But it says email is taken even though it is closed.
  • Maxim
  • Spotify Star
  • 177 Views
  • 1 replies
  • 0 likes
  • 177 Views
  • 1 replies
  • 0 likes

Superuser Contribution Getting "Error: Forbidden" while trying to access spotify.com.

My Question or Issue:I cannot access Spotify.com or any of its subdomains using my home's static IP address, it looks like my IP address has been blocked by Spotify for unknown reasons. Full Error:"Error: ForbiddenYour client does not have permission...

  • Casual Listener
  • My Question or Issue: I cannot access Spotify.com or any of its subdomains using my home's static IP address, it looks like my IP address has been blocked by Spotify for unknown reasons.   Fu...
  • Maxim
  • Spotify Star
  • 1567 Views
  • 7 replies
  • 0 likes
  • Account
    Login
  • 1567 Views
  • 7 replies
  • 0 likes

Superuser Contribution Oops, seems your carrier or payment provider is having a bad day. Don't worry, no money has been cha

Hi, I'm based here in the Philippines and I want to upgrade my spotify to premium. I tried paying for the premium account through my service provider (Globe) but I keep on getting this message "Oops, seems your carrier or payment provider is having a...

  • Newbie
  • Hi, I'm based here in the Philippines and I want to upgrade my spotify to premium. I tried paying for the premium account through my service provider (Globe) but I keep on getting this message "Oops,...
  • emaemal
  • Visitor
  • 3610 Views
  • 17 replies
  • 2 likes
  • 3610 Views
  • 17 replies
  • 2 likes

account hacked

So I got an email saying my acct email had changed, I replied and they said no worries, click the link below and change the password. That link didn't work. I have no spent 4 hours chatting with someone on support which I'm wondering if it's even a r...

  • Visitor
  • So I got an email saying my acct email had changed, I replied and they said no worries, click the link below and change the password. That link didn't work.  I have no spent 4 hours chatting wit...
  • Maxim
  • Spotify Star
  • 192 Views
  • 1 replies
  • 0 likes
  • Account
  • 192 Views
  • 1 replies
  • 0 likes

Superuser Contribution Re: I can't move my playlist out of the folder

HOLA, TE CONSULTO PORQUE NO SÉ DÓNDE AVERIGUAR, PERO DESDE LA ÚLTIMA ACTUALIZACIÓN QUE HIZO SPOTIFY, NO SE PUEDE CERRAR MÁS SESIÓN EN LA VERSIÓN DE ESCRITORIO. BUSQUÉ EN TODAS LAS OPCIONES QUE DEJA TANTO EN LA APP DEL CELULAR, COMO EN LA COMPUTADORA ...

  • Regular
  • HOLA, TE CONSULTO PORQUE NO SÉ DÓNDE AVERIGUAR, PERO DESDE LA ÚLTIMA ACTUALIZACIÓN QUE HIZO SPOTIFY, NO SE PUEDE CERRAR MÁS SESIÓN EN LA VERSIÓN DE ESCRITORIO. BUSQUÉ EN TODAS LAS OPCIONES QUE DEJA T...
  • sil_nunez
  • Regular
  • 569 Views
  • 8 replies
  • 0 likes
  • 569 Views
  • 8 replies
  • 0 likes

Solved!! Redeeming Giftcard with student plan

Hi, I have Spotify Premium and pay $5 a month for it because I am a student. Recently I recieved a $30 Spotify giftcard and redeemed it to my Premium account. However, instead of giving me 6 months of Premium (at $5 a month), it only gave me 3 months...

  • Newbie
  • Hi, I have Spotify Premium and pay $5 a month for it because I am a student.  Recently I recieved a $30 Spotify giftcard and redeemed it to my Premium account.  However, instead of giving m...
  • KenshinHayabusa
  • Newbie
  • 3846 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Unlimited
  • 3846 Views
  • 3 replies
  • 0 likes

PROFILE SWITCHING OPTION NEEDED!!!

The simplest, I repeat the simplest Account Switching option should be visible. Now where do I find it !!!!? (Frustrating app this is)

  • Casual Listener
  • The simplest, I repeat the simplest Account Switching option should be visible. Now where do I find it !!!!? (Frustrating app this is)
  • Maxim
  • Spotify Star
  • 183 Views
  • 1 replies
  • 0 likes
  • Premium
  • 183 Views
  • 1 replies
  • 0 likes

Superuser Contribution Will removing someone from Spotify family completely delete their account?

If someone is removed from a family Spotify plan, will their entire account be deactivated? How can they save their account/music/playlists and switch to their own Spotify premium instead?

  • Newbie
  • If someone is removed from a family Spotify plan, will their entire account be deactivated? How can they save their account/music/playlists and switch to their own Spotify premium instead? 
  • MihailY
  • Moderator
  • 25048 Views
  • 14 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 25048 Views
  • 14 replies
  • 1 likes

Website error

Hi, when I wanted to change my password for my Spotify account, I noticed that there was a problem on the French Spotify website: https://accounts.spotify.com/fr/password-reset?flow_ctx=c5850094-a1ad-4116-8b64-bd1f5095d0e3%3A1689029281 Indeed, I noti...

  • Newbie
  • Hi, when I wanted to change my password for my Spotify account, I noticed that there was a problem on the French Spotify website:  https://accounts.spotify.com/fr/password-reset?flow_ctx=c58500...
  • Maxim
  • Spotify Star
  • 231 Views
  • 1 replies
  • 0 likes
  • 231 Views
  • 1 replies
  • 0 likes

I forgot username and password

I have a problem that I can't remember which email and password I registered with, so I can't delete the premium package either. What to do??

  • Visitor
  • I have a problem that I can't remember which email and password I registered with, so I can't delete the premium package either. What to do??
  • Maxim
  • Spotify Star
  • 204 Views
  • 1 replies
  • 1 likes
  • 204 Views
  • 1 replies
  • 1 likes

Superuser Contribution No puedo agregar a amigos a mi plan familiar, porque no pueden verificar la dirección

PlanPremium FamiliarpaísGuatemalaDispositivoSamsungMi pregunta o problemaNo puedo agregar a mis amigos y familiares a mi plan familiar, porque no pueden verificar la dirección, he configurado la dirección pero les sigue apareciendo que la dirección n...

  • Visitor
  • Plan Premium Familiar país Guatemala Dispositivo Samsung Mi pregunta o problema No puedo agregar a mis amigos y familiares a mi plan familiar, porque no pueden verificar la dirección, he confi...
  • Dian
  • Spotify Legend
  • 216 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 216 Views
  • 1 replies
  • 0 likes

Why can't I login after uninstalling the app?

I have changed my password to my account and it says I am logged in. I use my email with my new password and a notification saying "Try Harder" pops up. I tap the try harder option and the same notification keeps popping up. I press dismiss and retur...

  • Visitor
  • I have changed my password to my account and it says I am logged in. I use my email with my new password and a notification saying "Try Harder" pops up. I tap the try harder option and the same notif...
  • Maxim
  • Spotify Star
  • 754 Views
  • 1 replies
  • 0 likes
  • 754 Views
  • 1 replies
  • 0 likes

Change the email for a family member

I have a family plan, my daughters email has changed. How do I update it?

  • Visitor
  • I have a family plan, my daughters email has changed. How do I update it?
  • AdamDamon
  • Spotify Star
  • 1036 Views
  • 1 replies
  • 0 likes
  • 1036 Views
  • 1 replies
  • 0 likes

Brand new card, Never been a subscriber, yet still being charged.

Card, never been a Subscriber, yet still being charged. I have created a Spotify account back in 2014. Never used it. But TWICE now I had to cnacel my debit card on account of fraudulent chrges from Spotify. I dont have a second account. How could I ...

  • Newbie
  • Card, never been a Subscriber, yet still being charged.   I have created a Spotify account back in 2014. Never used it. But TWICE now I had to cnacel my debit card on account of fraudulent chr...
  • bigjonb1970
  • Visitor
  • 295 Views
  • 2 replies
  • 0 likes
  • 295 Views
  • 2 replies
  • 0 likes

Superuser Contribution Unable to login through Google

PlanPremiumCountryItalyOperating SystemAndroidMy Question or IssueI got a spotify premium account about 1 week ago. Since yesterday (the 7th) I cannot access my account anymore. I was logging in through Google account. It just keeps telling me "OOps ...

  • Newbie
  • Plan Premium Country Italy Operating System Android My Question or Issue I got a spotify premium account about 1 week ago. Since yesterday (the 7th) I cannot access my account anymore. I was l...
  • Alex
  • Spotify Legend
  • 678 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 678 Views
  • 1 replies
  • 0 likes