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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 5351 Views
  • 1 replies
  • 9 likes
  • Security
  • 5351 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Dessi
  • Moderator
  • 470780 Views
  • 978 replies
  • 111 likes
  • Account
  • 470780 Views
  • 978 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1207204 Views
  • 119 replies
  • 117 likes
  • Account
  • 1207204 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 118556 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 118556 Views
  • 72 replies
  • 12 likes

I can't upload songs to my profile, which is based on podcast spotiffs. I c

I have a profile on spotiffy for podcasters: https://open.spotify.com/show/3Q1mRhB8e3duRzmWmOJNuv?si=e9524e0e19d24384 k and I wanted to start uploading music to it as well, via the Distrokid platform, but the profile wouldn't pair with the platform a...

  • Visitor
  • I have a profile on spotiffy for podcasters: https://open.spotify.com/show/3Q1mRhB8e3duRzmWmOJNuv?si=e9524e0e19d24384 k and I wanted to start uploading music to it as well, via the Distrokid platform...
  • Maxim
  • Spotify Star
  • 74 Views
  • 1 replies
  • 0 likes
  • 74 Views
  • 1 replies
  • 0 likes

I want to cancel

Account was created in error

  • Visitor
  • Account was created in error
  • Luan
  • Spotify Star
  • 208 Views
  • 1 replies
  • 0 likes
  • 208 Views
  • 1 replies
  • 0 likes

accesspoint:17

PlanFreeCountryGreece DeviceRedmi note 11sOperating System Windows 10 My Question or IssueI had changed the region in my spotify account ,while using VPN, to France and now I cannot change it back. I cannot login to my account in the app because it s...

  • Visitor
  •   Plan Free Country Greece   Device Redmi note 11s Operating System  Windows 10   My Question or Issue I had changed the region in my spotify account ,while using VPN,...
  • Luan
  • Spotify Star
  • 78 Views
  • 1 replies
  • 0 likes
  • Login
  • 78 Views
  • 1 replies
  • 0 likes

Premium Individual Account 2 device streaming over a certain screen size no longer available?

PlanPremium IndividualCountry DeviceAny device over a certain screen size.Operating System My Question or IssueMy Premium Individual Plan used to allow me to stream music on 2 devices if the device screen size was larger than some value (I don't reme...

  • Newbie
  • Plan Premium Individual Country   Device Any device over a certain screen size. Operating System     My Question or Issue My Premium Individual Plan used to allow me to strea...
  • Maxim
  • Spotify Star
  • 98 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 98 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Samsung Galaxy Watch - Login Problems

Hi, got the new Samsung Galaxy Watch today but I can't get logged in to Spotify Premium so I can stream music via wifi without my phone/listen to music offline - which was one of the main reasons I got the watch for use in the gym. I bought a Samsung...

  • Casual Listener
  • Hi, got the new Samsung Galaxy Watch today but I can't get logged in to Spotify Premium so I can stream music via wifi without my phone/listen to music offline - which was one of the main reasons I g...
  • Not applicable
  • 5781 Views
  • 5 replies
  • 0 likes
  • Premium
  • 5781 Views
  • 5 replies
  • 0 likes

Superuser Contribution Is there an actual customer service number for Spotify?

I am paying for 2 premium subscriptions. My Granddaughter's phone was stolen and i would like to cancel that one. cannot find a customer service number. the one that appears on my bank statement is not valid

  • Visitor
  • I am paying for 2 premium subscriptions. My Granddaughter's phone was stolen and i would like to cancel that one. cannot find a customer service number. the one that appears on my bank statement is ...
  • Maxim
  • Spotify Star
  • 1156 Views
  • 1 replies
  • 0 likes
  • 1156 Views
  • 1 replies
  • 0 likes

spotify send emails using a language i don't speak !

hello, when spotify comunicate with me through mails or messages, i can't understand the message because it is written using a language that i don't speak. specifically: i live in belgium, spotify sends email using dutch, i don't speak dutch at all. ...

  • Casual Listener
  • hello, when spotify comunicate with me through mails or messages, i can't understand the message because it is written using a language that i don't speak. specifically: i live in belgium, spotify ...
  • Maxim
  • Spotify Star
  • 129 Views
  • 3 replies
  • 0 likes
  • 129 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't login to creators.spotify.com. Why?

When i login to creators.spotify.com, i get an error message. and when i logout, i can access the homepage. Is my account blocked. Please check for me. Email: firemanbronnie@gmail.com

  • Visitor
  • When i login to creators.spotify.com, i get an error message. and when i logout, i can access the homepage. Is my account blocked. Please check for me. Email: firemanbronnie@gmail.com
  • Dessi
  • Moderator
  • 373 Views
  • 1 replies
  • 0 likes
  • 373 Views
  • 1 replies
  • 0 likes

I have a family premium plan but I have started getting ads

I I have signed out and signed back in and uninstalled the app and reinstalled it but continue to get ads

  • Visitor
  • I I have signed out and signed back in and uninstalled the app and reinstalled it but continue to get ads
  • Bittencourt
  • Spotify Star
  • 120 Views
  • 1 replies
  • 0 likes
  • 120 Views
  • 1 replies
  • 0 likes

Solved!! not available in my region

how do you select a region to make spotify available? is there any requirements? What should I do for use Spotify in my region?

  • Casual Listener
  • how do you select a region to make spotify available? is there any requirements? What should I do for use Spotify in my region?
  • MyWhole
  • Newbie
  • 1889 Views
  • 8 replies
  • 0 likes
  • 1889 Views
  • 8 replies
  • 0 likes

Spotify Kids isn't available in the country or region associated with your account.

Spotify Kids isn't available in the country or region associated with your account. Plan: PremiumCountry: SingaporeDevice: iPad mini 2Operating System iOS 12.5.1 I want to use Spotify Kids on one of my iPads which my kids use, and bought Spotify Prem...

  • Casual Listener
  • Spotify Kids isn't available in the country or region associated with your account.   Plan: Premium Country: Singapore Device: iPad mini 2 Operating System iOS 12.5.1   I want t...
  • ThePocketRocket
  • Casual Listener
  • 10031 Views
  • 17 replies
  • 8 likes
  • Account
    Other
    Premium
  • 10031 Views
  • 17 replies
  • 8 likes

Logged out of Spotify can’t log back in and need to cancel premium

Was randomly logged out of Spotify and my password was changed and can’t access my old email and need to cancel Spotify premium subscription

  • Visitor
  • Was randomly logged out of Spotify and my password was changed and can’t access my old email and need to cancel Spotify premium subscription
  • ribezaz
  • Spotify Star
  • 120 Views
  • 1 replies
  • 1 likes
  • 120 Views
  • 1 replies
  • 1 likes

I want to keep my playlist and update to a plan with no commercials, but I

don’t have a computer need help with a person from your company I have account but stopped payment because I don’t like commercials!

  • Visitor
  • don’t have a computer need help with a person from your company I have account but stopped payment because I don’t like commercials!
  • Maxim
  • Spotify Star
  • 73 Views
  • 1 replies
  • 0 likes
  • 73 Views
  • 1 replies
  • 0 likes

How do I rearrange my songs in my playlist?

In my mobile app and on the website I can not rearrange my songs in the order I want i can only do it by album or creator and some others but not freely. I know you used to be able to but now I cant

  • Visitor
  • In my mobile app and on the website I can not rearrange my songs in the order I want i can only do it by album or creator and some others but not freely. I know you used to be able to but now I cant
  • TanyaS
  • Spotify Star
  • 251 Views
  • 1 replies
  • 0 likes
  • 251 Views
  • 1 replies
  • 0 likes

Solved!! My Facebook was hacked

Hi my name is Shaun Barksdale and my Facebook was hacked and they changed my password and deleted my account. Due to this , I can no longer log into Spotify to change a payment or add an account or anything. Please help me resolve this issue because ...

  • Casual Listener
  • Hi my name is Shaun Barksdale and my Facebook was hacked and they changed my password and deleted my account. Due to this , I can no longer log into Spotify to change a payment or add an account or a...
  • MC85
  • Visitor
  • 3780 Views
  • 6 replies
  • 1 likes
  • 3780 Views
  • 6 replies
  • 1 likes

I can't login, something went wrong shows and nothing helps

PlanFamily PremiumCountryUKDeviceHuawei P30Operating System Android My Question or IssueA message "something went wrong" shows when I try to login. I reinstalled the app, it didn't work. I tried from a browser without success as well. Please help, my...

  • Visitor
  • Plan Family Premium Country UK Device Huawei P30 Operating System  Android    My Question or Issue A message "something went wrong" shows when I try to login. I reinstalled t...
  • frankensteingirl
  • Visitor
  • 7819 Views
  • 6 replies
  • 0 likes
  • Account
    Login
  • 7819 Views
  • 6 replies
  • 0 likes

Superuser Contribution How do I stop someone hacking my spotify

Someone keeps hacking my account. I have changed my password and logged everyone out countless times. I have removed all 3rd party apps and followed all the suggested steps to secure my account a couple of times but after a few days someone manage to...

  • Casual Listener
  • Someone keeps hacking my account. I have changed my password and logged everyone out countless times. I have removed all 3rd party apps and followed all the suggested steps to secure my account a cou...
  • Lourayyd
  • Visitor
  • 3407 Views
  • 5 replies
  • 0 likes
  • 3407 Views
  • 5 replies
  • 0 likes

Superuser Contribution I can't login to Spotify even when I updated my password.

I downloaded Spotify then i was not able to login but I updated my password through Spotify official website. It is still showing incorrect combination

  • Visitor
  • I downloaded Spotify then i was not able to login but I updated my password through Spotify official website. It is still showing incorrect combination
  • Not applicable
  • 344 Views
  • 2 replies
  • 0 likes
  • 344 Views
  • 2 replies
  • 0 likes

I paid for a podcast and still don’t have access to it. How do I fix this?

I was charged $25 to my card and still do not have access to the podcast. How can I get a refund and have granted access to this podcast that I paid for?

  • Visitor
  • I was charged $25 to my card and still do not have access to the podcast. How can I get a refund and have granted access to this podcast that I paid for?
  • vheijnen
  • Visitor
  • 263 Views
  • 2 replies
  • 0 likes
  • 263 Views
  • 2 replies
  • 0 likes