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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9363 Views
  • 3 replies
  • 9 likes
  • Security
  • 9363 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 485086 Views
  • 979 replies
  • 111 likes
  • Account
  • 485086 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211769 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211769 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121451 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121451 Views
  • 72 replies
  • 12 likes

Spotify Family change from Admin to Member

Hi i get the invite to join as spotify family member .Than i had some problems with token , it did not work so i was playing around and by mistake i hit family plan so spotify register me as Admin ( no paymet metods were linked nor made ).How do i ch...

  • Visitor
  • Hi    i get the invite to join as spotify family member .Than i had some problems with token , it did not work so i was playing around and by mistake i hit family plan so spotify register...
  • Maxim
  • Spotify Star
  • 319 Views
  • 1 replies
  • 0 likes
  • 319 Views
  • 1 replies
  • 0 likes

Single Premium Account to Family Account

Hi Spotify Community, I have had a premium account for a long time, but this morning I subscribed to a family account. I pay for my premium account every 2nd of the month. The problem is that Spotify noticed me that they will make me pay 15€ on the 2...

  • Newbie
  • Hi Spotify Community,   I have had a premium account for a long time, but this morning I subscribed to a family account. I pay for my premium account every 2nd of the month. The...
  • Maxim
  • Spotify Star
  • 186 Views
  • 1 replies
  • 0 likes
  • 186 Views
  • 1 replies
  • 0 likes

premium opzeggen maar je weet je e mail en wachtwoord niet meer

Hallo, Ik ben met mijn premium account ingelogd op mijn telefoon, vanaf daar kan ik mijn premium account niet opzeggen daarvoor heb ik mijn e mail en mijn wachtwoord nodig. maar die ben ik kwijt. Hoe kan ik mijn acount toch nog opzeggen???

  • Casual Listener
  • Hallo,   Ik ben met mijn premium account ingelogd op mijn telefoon, vanaf daar kan ik mijn premium account niet opzeggen daarvoor heb ik mijn e mail en mijn wachtwoord nodig. maar die ben ik k...
  • Hubo
  • Community Legend
  • 7867 Views
  • 3 replies
  • 0 likes
  • Premium
  • 7867 Views
  • 3 replies
  • 0 likes

Cannot change country

Hi,I have a big problem, I am a Premium user of Spotify and just bought today an unlimited family offer. I am from France and are now in Indonesia for holidays. I just created an account as asked by spotify for the members of my family but they canno...

  • Newbie
  • Hi, I have a big problem, I am a Premium user of Spotify and just bought today an unlimited family offer. I am from France and are now in Indonesia for holidays. I just created an account as asked b...
  • Bearfootrecords
  • Community Legend
  • 171 Views
  • 1 replies
  • 0 likes
  • 171 Views
  • 1 replies
  • 0 likes

payment

I need to cancel a payment already made for premium. how can I do?

  • Newbie
  • I need to cancel a payment already made for premium. how can I do?
  • Maxim
  • Spotify Star
  • 138 Views
  • 1 replies
  • 0 likes
  • 138 Views
  • 1 replies
  • 0 likes

Solved!! Recreate account disconnected from Facebook (accidentally)

We're finally have Spotify sevice in Japan. I now have problem which prevent me to move my US account to Japan. What happened was: 1. I had facebook account associated Spotify account in US. 2. I created new account in Japan without associating Faceb...

  • Casual Listener
  • We're finally have Spotify sevice in Japan.  I now have problem which prevent me to move my US account to Japan. What happened was:   1. I had facebook account associated Spotify account ...
  • shigeya
  • Casual Listener
  • 314 Views
  • 2 replies
  • 0 likes
  • Account
  • 314 Views
  • 2 replies
  • 0 likes

Stopped working on Symbian

Device:Nokia 808 PureView (and Nokia N8)Operating System Version:Delight 1.4 CFW (and Symbian Anna)Spotify Version:0.4.8.17.g21854b59 (on both devices)Description:Fails to connect. Sometimes appears to be online for a fraction of a second only (top b...

  • Casual Listener
  • Device: Nokia 808 PureView (and Nokia N8) Operating System Version: Delight 1.4 CFW (and Symbian Anna) Spotify Version: 0.4.8.17.g21854b59 (on both devices) Description: Fails to connect...
  • N900ify
  • Casual Listener
  • 1453 Views
  • 6 replies
  • 1 likes
  • Login
    Premium
  • 1453 Views
  • 6 replies
  • 1 likes

Cancel my suscription

Hi please i need assistance in cancelling out my suscription . Right now i am charged for my two premium account . i am unable to log in for one of the account as it was link to my deactivated facebook account . so i am now unable to log in or change...

  • Newbie
  • Hi please i need assistance in cancelling out my suscription . Right now i am charged for my two premium account . i am unable to log in for one of the account as it was link to my deactivated facebo...
  • Bearfootrecords
  • Community Legend
  • 216 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 216 Views
  • 1 replies
  • 0 likes

offline mode unavailable as Premium member for 2nd and 3rd device

I have premium Spottifu account and recently bought a Surface pro 4 device.Installing the Spottify on the device and loging in with my details i am still not able to delect offline mode as it request me to sign as a Premium member which i already am ...

  • Newbie
  • I have premium Spottifu account and recently bought a Surface pro 4 device. Installing the Spottify on the device and loging in with my details i am still not able to delect offline mode as it reque...
  • Bearfootrecords
  • Community Legend
  • 206 Views
  • 1 replies
  • 0 likes
  • Premium
  • 206 Views
  • 1 replies
  • 0 likes

CANCEL AND REFUND NOW OR BBB

I WANT TO CANCEL MY ACCOUNT IMMEDIATELY. IT'S UNBELIEVABLE THAT THIS IS THE ONLY WAY TO COMMUNICATE WITH YOUR COMPANY. I HAVE A "FREE" SUBSCRIPTION AND AM BEING CHARGED 9.99 EVERY MONTH. OTHERS HAVE HAD THIS SAME ISSUE, I SEE. YOU GUYS ARE RUNNING A ...

  • Newbie
  • I WANT TO CANCEL MY ACCOUNT IMMEDIATELY. IT'S UNBELIEVABLE THAT THIS IS THE ONLY WAY TO COMMUNICATE WITH YOUR COMPANY. I HAVE A "FREE" SUBSCRIPTION AND AM BEING CHARGED 9.99 EVERY MONTH. OTHERS HAVE ...
  • Maxim
  • Spotify Star
  • 201 Views
  • 1 replies
  • 0 likes
  • 201 Views
  • 1 replies
  • 0 likes

Charge

I need help. Spotify charge me for family 149 nok pr month but it says i only have sptify free. They charged me 5 days ago an i ordered this 2 months ago. Now we cant listen more than 1 at a time but i pay for family.

  • Visitor
  • I need help. Spotify charge me for family 149 nok pr month but it says i only have sptify free. They charged me 5 days ago an i ordered this 2 months ago. Now we cant listen more than 1 at a time but...
  • user-removed
  • Not applicable
  • 1345 Views
  • 4 replies
  • 0 likes
  • 1345 Views
  • 4 replies
  • 0 likes

Student discount.

I recently became a student and am just becoming aware of the student discount. how can i recieve that?

  • Newbie
  • I recently became a student and am just becoming aware of the student discount. how can i recieve that?
  • AngeloTan
  • Music Fan
  • 178 Views
  • 1 replies
  • 0 likes
  • Account
  • 178 Views
  • 1 replies
  • 0 likes

Facebook error message

Hello, So here's the scoop...my facebook account which is linked to my spotify account (I would also like to amend that as well. PITA!!) was hacked and sent out a bunch of spam blah blah blah...but now I cannot access the spotify app through my phone...

  • Visitor
  • Hello,  So here's the scoop...my facebook account which is linked to my spotify account (I would also like to amend that as well. PITA!!) was hacked and sent out a bunch of spam blah blah blah....
  • AngeloTan
  • Music Fan
  • 212 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 212 Views
  • 1 replies
  • 0 likes

Charged twice per month

I got charged twice with the student discount I have the premium subscription but I want my money back since I got charged two times

  • Casual Listener
  • I got charged twice with the student discount I have the premium subscription but I want my money back since I got charged two times
  • LordRollin
  • Community Legend
  • 237 Views
  • 3 replies
  • 0 likes
  • 237 Views
  • 3 replies
  • 0 likes

Trying to switch monthly price to Student Membership

I currently have a regular $10/month subscription. I just got a new card so my membership is about to expire in 5 days. Im trying to adjust the price to the student discount one but every link I found on spotify's website just takes me to a page that...

  • Newbie
  • I currently have a regular $10/month subscription. I just got a new card so my membership is about to expire in 5 days. Im trying to adjust the price to the student discount one but every link I foun...
  • LordRollin
  • Community Legend
  • 704 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 704 Views
  • 3 replies
  • 0 likes

missed 1 day to cancel, can i get a refund?

Hi, I missed 1 day to cancel before my premium account was renewed today. Can I still get a refund? Do not wish to continue subscription. Already cancelled today. Can anyone help pls?

  • Casual Listener
  • Hi,   I missed 1 day to cancel before my premium account was renewed today. Can I still get a refund? Do not wish to continue subscription. Already cancelled today. Can anyone help pls?
  • mhar_roquejr
  • Casual Listener
  • 221 Views
  • 2 replies
  • 0 likes
  • 221 Views
  • 2 replies
  • 0 likes

Spotify Connect - Account issue?

Hello. I am having an issue with Spotify Connect, specifically on my household premium account. On my account (logging in via both Android and PC) my Samsung Multi-room speakers do not show up as an option for Playback. However if my housemate logs i...

  • Newbie
  • Hello.   I am having an issue with Spotify Connect, specifically on my household premium account. On my account (logging in via both Android and PC) my Samsung Multi-room speakers do not show ...
  • user-removed
  • Not applicable
  • 174 Views
  • 1 replies
  • 0 likes
  • 174 Views
  • 1 replies
  • 0 likes

Spotify Family not working

I have a valid and paid Spotify Family subscription account, yet it is treating me as if I have a free account. I can't go into offline mode and none of my Family can use Premium either.I have logged out and also uninstalled and reinstalled the App, ...

  • Casual Listener
  •   I have a valid and paid Spotify Family subscription account, yet it is treating me as if I have a free account.   I can't go into offline mode and none of my Family can use Premium eit...
  • paulalonzosx
  • Casual Listener
  • 1607 Views
  • 12 replies
  • 0 likes
  • Premium
  • 1607 Views
  • 12 replies
  • 0 likes

CANT CHANGE PASSWORD, NO VALID EMAIL EXISTS...

Email was my own email server which no longer exists. Password was changed by change was not sync'd to password server. Email: Email Removed I am still logged in on one device but can't access on any other device because I don't know the new password...

  • Newbie
  • Email was my own email server which no longer exists. Password was changed by change was not sync'd to password server.  Email: Email Removed   I am still logged in on one devi...
  • EthanS1
  • Community Legend
  • 306 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 306 Views
  • 1 replies
  • 0 likes