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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9318 Views
  • 3 replies
  • 9 likes
  • Security
  • 9318 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 484640 Views
  • 979 replies
  • 111 likes
  • Account
  • 484640 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211621 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211621 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121315 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121315 Views
  • 72 replies
  • 12 likes

Error 3 after spotify premium

Hello,I've had spotify premium but i stopped paying it, so i got an email saying my account was disabled now. I later on wanted to listen to music so i started spotify, but on my phone and on my laptop i had to log in again, which i did. Then the err...

  • Visitor
  • Hello, I've had spotify premium but i stopped paying it, so i got an email saying my account was disabled now. I later on wanted to listen to music so i started spotify, but on my phone and on my la...
  • osornios
  • Spotify Star
  • 231 Views
  • 1 replies
  • 0 likes
  • Login
    Premium
  • 231 Views
  • 1 replies
  • 0 likes

Solved!! monthly paid

i know what thats mean but i mean just bought once and i didnt even listen music in spotify and as i see i paid 2 month for nothing and whenever i try to cancel it i just see some links to make me not unsubcribe -- is there any eman adress i can send...

  • Newbie
  • i know what thats mean but i mean just bought once and i didnt even listen music in spotify and as i see i paid 2 month for nothing and whenever i try to cancel it i just see some links to make me no...
  • Algee
  • Roadie
  • 256 Views
  • 1 replies
  • 0 likes
  • 256 Views
  • 1 replies
  • 0 likes

Family Premium Plan

So I am wondering if with the Family Premium plan, does the main person (who is being charged) on the account have the abilty to see what the other members on the family account are listening to? I ask this because I have 2 young kids and would like ...

  • Newbie
  • So I am wondering if with the Family Premium plan, does the main person (who is being charged) on the account have the abilty to see what the other members on the family account are listening to? I a...
  • Algee
  • Roadie
  • 187 Views
  • 1 replies
  • 0 likes
  • 187 Views
  • 1 replies
  • 0 likes

Password wont work

I switched phone service and got a new phone and I can't get my spotify to work. I reset the password and when I try to login it says wrong password and I have premium service.

  • Newbie
  • I switched phone service and got a new phone and I can't get my spotify to work. I reset the password and when I try to login it says wrong password and I have premium service.
  • Bittencourt
  • Spotify Star
  • 168 Views
  • 1 replies
  • 0 likes
  • Login
    Other
  • 168 Views
  • 1 replies
  • 0 likes

Charging me to much

I was in Australia in March of 2016. My spotify would not let me login. I had lost one of my CC in Australia and thought perhaps it was the one that was being Debited by Spotify, so i set up a new account. I live here in Texas, but you are now chargi...

  • Newbie
  • I was in Australia in March of 2016. My spotify would not let me login. I had lost one of my CC in Australia and thought perhaps it was the one that was being Debited by Spotify, so i set up a new ac...
  • jjohnson1972
  • Casual Listener
  • 194 Views
  • 3 replies
  • 0 likes
  • 194 Views
  • 3 replies
  • 0 likes

Is there any way to talk to an actual Spotify person.

I have been asking, trying to get Spotify people to notice my problems but not getting too far. Is there a way to talk to someone at Spotify.If not bye bye premiumn. While the music is ok the service and interface is not. Not being able to ask someon...

  • Regular
  • I have been asking, trying to get Spotify people to notice my problems but not getting too far.  Is there a way to talk to someone at Spotify. If not bye bye premiumn.  While the music is ...
  • osornios
  • Spotify Star
  • 305 Views
  • 1 replies
  • 0 likes
  • Account
  • 305 Views
  • 1 replies
  • 0 likes

Still being charged after i cancelled my subscription

i have cancelled my membership both before it was meant to renew and it has not worked and it now says it will renew again next month adn when i go to cancel it again it doesnt say anything

  • Casual Listener
  • i have cancelled my membership both before it was meant to renew and it has not worked and it now says it will renew again next month adn when i go to cancel it again it doesnt say anything 
  • Maxim
  • Spotify Star
  • 219 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 219 Views
  • 3 replies
  • 0 likes

Cancelling Premium

Hi everyone! I took advantage of Spotify's trial for Premium (3 months for .99) and I was very happy, but sadly $10 a month to continue is a little much for me. I cancelled my suscription today (Sept 29) to avoid that $10 charge for an additional mon...

  • Newbie
  • Hi everyone! I took advantage of Spotify's trial for Premium (3 months for .99) and I was very happy, but sadly $10 a month to continue is a little much for me. I cancelled my suscription today (Sept...
  • osornios
  • Spotify Star
  • 327 Views
  • 3 replies
  • 0 likes
  • Premium
  • 327 Views
  • 3 replies
  • 0 likes

Cancelled premium, but money was still taken from my account after the subscription ended

About a week ago I cancelled the spotify premium service on this account. The same day I got the email confirmation that my request had been processed, and that my premium would stop on 2016-07-28. Today I noticed however that money was still taken f...

  • Casual Listener
  • About a week ago I cancelled the spotify premium service on this account. The same day I got the email confirmation that my request had been processed, and that my premium would stop on 2016-07-28. T...
  • Bumbleboy2016
  • Newbie
  • 690 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 690 Views
  • 3 replies
  • 0 likes

Premium family

Hi I have 2 sons each with Spotify account that I pay for. I would like to start a premium family account and add them into that account but don't want them to loose all their music and playlists . What do I do ??

  • Casual Listener
  • Hi I have 2 sons each with Spotify account that I pay for. I would like to start a premium family account and add them into that account but don't want them to loose all their music and playlist...
  • Maxim
  • Spotify Star
  • 242 Views
  • 3 replies
  • 0 likes
  • 242 Views
  • 3 replies
  • 0 likes

Student Discount only lasts for 3-4 months

Everytime is set the student discount it gives me the discount for 3-5 months than goes bac to the full charge. Then when I reapply for the discount I get chargedd for the month again.What should I do?Douglas

  • Newbie
  • Everytime is set the student discount it gives me the discount for 3-5 months than goes bac to the full charge. Then when I reapply for the discount I get chargedd for the month again. What should I...
  • LordRollin
  • Community Legend
  • 190 Views
  • 1 replies
  • 0 likes
  • 190 Views
  • 1 replies
  • 0 likes

subscribe

I just cancel my premium use, I have a new plan with fido and it gives me 6 months of free premium use. How do I switch to it ? By the way you guys don't even have one email address in your website to contact someone for support. It's very inconvenie...

  • Visitor
  • I just cancel my premium use, I have a new plan with fido and it gives me 6 months of free premium use. How do I switch to it ? By the way you guys don't even have one email address in your website t...
  • LordRollin
  • Community Legend
  • 157 Views
  • 1 replies
  • 0 likes
  • 157 Views
  • 1 replies
  • 0 likes

Being Charged without Consent

My card keeps getting charged by Spotify although I do not even use Spotify. Help??

  • Newbie
  • My card keeps getting charged by Spotify although I do not even use Spotify. Help??
  • LordRollin
  • Community Legend
  • 261 Views
  • 2 replies
  • 0 likes
  • Other
    Subscription
  • 261 Views
  • 2 replies
  • 0 likes

Help

I was signing in with facebook but have change to a new facebook account and now I can't get back my Spotify acc as it is linked to my wrong facebook acc.

  • Newbie
  • I was signing in with facebook but have change to a new facebook account and now I can't get back my Spotify acc as it is linked to my wrong facebook acc.
  • LordRollin
  • Community Legend
  • 155 Views
  • 1 replies
  • 0 likes
  • Login
  • 155 Views
  • 1 replies
  • 0 likes

Cannot activate family premium

Hello,I can't activate my premium family account via the link that I have been provided.What can I do?It just tells me to retry later Thank you in advance !Ozlay

  • Casual Listener
  • Hello, I can't activate my premium family account via the link that I have been provided. What can I do? It just tells me to retry later   Thank you in advance ! Ozlay  
  • Ozlay
  • Casual Listener
  • 307 Views
  • 2 replies
  • 0 likes
  • Other
  • 307 Views
  • 2 replies
  • 0 likes

Gutschein einlösen

Habe mir wieder ein Gutschein geholt, Aber jetzt fehlt die Option das ich mit Gutscheincode bezahlen Kann ??

  • Newbie
  • Habe mir wieder ein Gutschein geholt, Aber jetzt fehlt die Option das ich mit Gutscheincode bezahlen Kann ??
  • sillil78
  • Newbie
  • 1246 Views
  • 3 replies
  • 1 likes
  • Premium
  • 1246 Views
  • 3 replies
  • 1 likes

Crappy Customer Service

I recently enrolled in college and after being a premium subscriber for a little over a year I attempted to subscibe using the student discount. My credit card was charged the $4.99 yet Spotify said my student status was unable to be verified. I am n...

  • Gig Goer
  • I recently enrolled in college and after being a premium subscriber for a little over a year I attempted to subscibe using the student discount. My credit card was charged the $4.99 yet Spotify said ...
  • johnreuder
  • Newbie
  • 453 Views
  • 4 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 453 Views
  • 4 replies
  • 1 likes

can i still use gift card to pay for spotify premium germany

I have spotify gift card for Germany. but when I try paying for spotify i don't find this option anymore - i've bought cards in February and they should still be valid. How can i pay with such card?

  • Newbie
  • I have spotify gift card for Germany. but when I try paying for spotify i don't find this option anymore - i've bought  cards  in February and they should still be valid. How can i pay with...
  • Maxim
  • Spotify Star
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes

Online school

I go online to college to Penn Foster. Can I still get the student discount.

  • Newbie
  • I go online to college to Penn Foster. Can I still get the student discount.
  • Bearfootrecords
  • Community Legend
  • 320 Views
  • 1 replies
  • 0 likes
  • 320 Views
  • 1 replies
  • 0 likes

Subscription

Hi guys, I'm new in this forum so I don't know if there's a topic like this. Three months ago I have activated premium, which expires today; so today I decided to cancel subscription but they renew premium for another month charging €9,99 on my debit...

  • Newbie
  • Hi guys, I'm new in this forum so I don't know if there's a topic like this. Three months ago I have activated premium, which expires today; so today I decided to cancel subscription but they renew p...
  • Bearfootrecords
  • Community Legend
  • 243 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 243 Views
  • 1 replies
  • 0 likes