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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • facemat
  • Newbie
  • 154470 Views
  • 174 replies
  • 12 likes
  • Account
    Free
  • 154470 Views
  • 174 replies
  • 12 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 10523 Views
  • 3 replies
  • 10 likes
  • Security
  • 10523 Views
  • 3 replies
  • 10 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • OlehKarasov
  • Casual Listener
  • 505431 Views
  • 985 replies
  • 112 likes
  • Account
  • 505431 Views
  • 985 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 124252 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 124252 Views
  • 74 replies
  • 12 likes

Superuser Contribution Button "See all (...) playlists" doesn't show all public playlists of a user due to limit of 200

DeviceHuawei Mate 20 ProOSEMUI 12.0.0 Dear Spotify team, thank you for making it possible to create an unlimited number of public playlists, which is of great benefit for our audio drama project. Unfortunately the number of visible playlists in a use...

Screenshot_20221008_023217_com.spotify.music_edit_3431271613538.jpg
  • Music Fan
  • Device Huawei Mate 20 Pro OS EMUI 12.0.0   Dear Spotify team,   thank you for making it possible to create an unlimited number of public playlists, which is of great benefit for our ...
  • Alex
  • Spotify Legend
  • 361 Views
  • 1 replies
  • 2 likes
  • Account
    Unlimited
  • 361 Views
  • 1 replies
  • 2 likes

Account Issues - PLEASE HELP!!

My Question or Issue Hello! Hopefully someone here has some input or has been through something similar. I’ve been working with multiple support teams from multiple companies and I’m not getting anywhere. Apologies for the long post, If you would tak...

  • Newbie
  • My Question or Issue   Hello! Hopefully someone here has some input or has been through something similar. I’ve been working with multiple support teams from multiple companies and I’m not get...
  • Maxim
  • Spotify Star
  • 311 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 311 Views
  • 1 replies
  • 0 likes

Spotify on Google mini

When I play Spotify on my Google mini, my son's Spotify stops playing. How do I play Spotify on my Google mini and not affect others on my premium family Spotify account?

  • Visitor
  • When I play Spotify on my Google mini, my son's Spotify stops playing. How do I play Spotify on my Google mini and not affect others on my premium family Spotify account?
  • Bittencourt
  • Spotify Star
  • 291 Views
  • 1 replies
  • 0 likes
  • 291 Views
  • 1 replies
  • 0 likes

Adresse mail non reconnue sur vieil iPad

Bonjour, Mon adresse mail n’est pas reconnue sur mon iPad (alors qu’elle est reconnue sur mon iPhone). Que faire ? (J’ai déjà changé l’adresse mail, validé la nouvelle, supprimé l’appli pour (re)mettre une version compatible (soi-disant)avec mon appa...

  • Visitor
  • Bonjour, Mon adresse mail n’est pas reconnue sur mon iPad (alors qu’elle est reconnue sur mon iPhone). Que faire ? (J’ai déjà changé l’adresse mail, validé la nouvelle, supprimé l’appli pour (re)mett...
  • Bittencourt
  • Spotify Star
  • 220 Views
  • 1 replies
  • 0 likes
  • 220 Views
  • 1 replies
  • 0 likes

Superuser Contribution because if I have Spotify prime when my cell phone wakes up without interne

because if I have Spotify prime when my cell phone wakes up without internet, the downloaded songs are not heard until it is connected to a network

  • Visitor
  • because if I have Spotify prime when my cell phone wakes up without internet, the downloaded songs are not heard until it is connected to a network
  • Lyubka
  • Moderator
  • 172 Views
  • 1 replies
  • 0 likes
  • 172 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can I have the IP addresses of my account logins?

I suspect my ex has been repeatedly hacking two Spotify accounts I have and feeding me purposefully painful songs to harass me. She denies this completely, but I have received several automated emails of suspicious logins from the platform. The probl...

  • Casual Listener
  • I suspect my ex has been repeatedly hacking two Spotify accounts I have and feeding me purposefully painful songs to harass me. She denies this completely, but I have received several automated email...
  • firstname1234
  • Casual Listener
  • 386 Views
  • 4 replies
  • 0 likes
  • 386 Views
  • 4 replies
  • 0 likes

Payment Card refused

Plan9,99€ / monthCountryFranceDevice(iPhone SE, MacBook, Windows 10)Main Operating System using Spotify(iOS 15.6.1) My Question or IssueMy Credit Card (Visa) expired in end September. I got another Visa card and tried several time to change the setti...

  • Visitor
  • Plan 9,99€ / month Country France Device (iPhone SE, MacBook, Windows 10) Main Operating System using Spotify (iOS 15.6.1)   My Question or Issue My Credit Card (Visa) expired in ...
  • Maxim
  • Spotify Star
  • 251 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 251 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Are sign-in sessions expiring after some period of inactivity?

What Spotify is doing to log-in sessions that are technically inactive, but somebody didn't log out fully (e.g. did a phone reset, closed incognito mode etc.). Are free-floating sessions being closed after some time of inactivity? I'm asking cause I ...

  • Regular
  • What Spotify is doing to log-in sessions that are technically inactive, but somebody didn't log out fully (e.g. did a phone reset, closed incognito mode etc.). Are free-floating sessions being closed...
  • AlejaR
  • Moderator
  • 720 Views
  • 3 replies
  • 0 likes
  • 720 Views
  • 3 replies
  • 0 likes

Me cobraron 10 pesos más sin devolver al contratar un plan familiar

En la madrugada contraté un plan familiar y para esto me retiraron 10 pesos de mi cuenta para validar, luego cobraron el precio del plan, pero los 10 no fueron devueltos

  • Visitor
  • En la madrugada contraté un plan familiar y para esto me retiraron 10 pesos de mi cuenta para validar, luego cobraron el precio del plan, pero los 10 no fueron devueltos
  • Bittencourt
  • Spotify Star
  • 658 Views
  • 1 replies
  • 0 likes
  • 658 Views
  • 1 replies
  • 0 likes

Superuser Contribution PROBLEME RECUS DE PAIEMENT

J'ai PREMIUM FAMILLE. Mes reçus s'arrêtent à 2019. Je voudrais avoir mes reçus de paiement 2022. C'est urgent, merci Yannick Benard

  • Visitor
  • J'ai PREMIUM FAMILLE. Mes reçus s'arrêtent à 2019. Je voudrais avoir mes reçus de paiement 2022. C'est urgent, merci Yannick Benard
  • Lyubka
  • Moderator
  • 211 Views
  • 1 replies
  • 0 likes
  • 211 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to reconnect to Facebook - receiving Error Message

I was unable to see my friends activity on Spotify and thought I could quickly resolve this by hitting 'disconnect from Facebook' and then later hitting 'connect to Facebook'. However, having disconnected from Facebook, I'm unable to reconnect, and a...

  • Casual Listener
  • I was unable to see my friends activity on Spotify and thought I could quickly resolve this by hitting 'disconnect from Facebook' and then later hitting 'connect to Facebook'. However, having disconn...
  • MihailY
  • Moderator
  • 226 Views
  • 1 replies
  • 0 likes
  • 226 Views
  • 1 replies
  • 0 likes

Does Spotify use payment details of the previous card?

For example, I recently changed my payment card. If this new card doesn't have any money, then will monthly payment be charged later from the previous one or it just won't happen? I know the question is weird, but it's slyghtly bothering me.

  • Casual Listener
  • For example, I recently changed my payment card. If this new card doesn't have any money, then will monthly payment be charged later from the previous one or it just won't happen?  I know the q...
  • Maxim
  • Spotify Star
  • 215 Views
  • 1 replies
  • 0 likes
  • Premium
  • 215 Views
  • 1 replies
  • 0 likes

Solved!! How do I revoke access to third party apps?

In order to “save” an upcoming album release to my account, I had to give access to a third party account to add songs to my playlists, etc. I want to stop this. How do I change that?

  • Visitor
  • In order to “save” an upcoming album release to my account, I had to give access to a third party account to add songs to my playlists, etc. I want to stop this. How do I change that?
  • Luan
  • Spotify Star
  • 9696 Views
  • 1 replies
  • 0 likes
  • 9696 Views
  • 1 replies
  • 0 likes

New oct 2022 update

This new updated version of Spotify absolutely sucks and who ever did this should be sacked. I spoke to customer service and explained my frustration with the new update only to be told there's nothing they can do. I'm on a premium family plan and sh...

  • Visitor
  • This new updated version of Spotify absolutely sucks and who ever did this should be sacked. I spoke to customer service and explained my frustration with the new update only to be told there's nothi...
  • Luan
  • Spotify Star
  • 754 Views
  • 1 replies
  • 1 likes
  • Premium
  • 754 Views
  • 1 replies
  • 1 likes

HOW DO I COMBINE MY TWO SPOTIFY ACCOUNTS INTO ONE?

I HAVE TWO SEPARATE SPOTIFY ACCOUNTS AND WOULD LIKE TO COMBINE ALL THE LIKED SONGS IN BOTH INTO ONE. HOW DO I DO THAT?

  • Visitor
  • I HAVE TWO SEPARATE SPOTIFY ACCOUNTS AND WOULD LIKE TO COMBINE ALL THE LIKED SONGS IN BOTH INTO ONE. HOW DO I DO THAT?
  • Luan
  • Spotify Star
  • 581 Views
  • 1 replies
  • 0 likes
  • 581 Views
  • 1 replies
  • 0 likes

How do I transfer my playlists from the family account I am on to someone's duo account when I move?

I am moving from a home where I am a member of a family account to a new address and want to join a duo account with the person at the new address. How do I transfer my playlists from the old account to the new one?

  • Visitor
  • I am moving from a home where I am a member of a family account to a new address and want to join a duo account with the person at the new address.  How do I transfer my playlists from the old a...
  • AdamDamon
  • Spotify Star
  • 491 Views
  • 3 replies
  • 0 likes
  • App & Features
  • 491 Views
  • 3 replies
  • 0 likes

How to connect my Google account to my Spotify account

PlanFreeCountry DeviceDesktopOperating SystemWindows 7 My Question or IssueI want to login into my Spotify account with Google but I'm only able to login there with my Facebook account. I want to disconnect Facebook on my Spotify account and connect ...

  • Visitor
  • Plan Free Country   Device Desktop Operating System Windows 7   My Question or Issue I want to login into my Spotify account with Google but I'm only able to login there with my F...
  • Phredd
  • Visitor
  • 8157 Views
  • 2 replies
  • 2 likes
  • Account
    Free
    Other
  • 8157 Views
  • 2 replies
  • 2 likes

Solved!!Superuser Contribution How to permanently change the country of my account?

Plan: Premium DuoCountry: Account of TaiwanDevice: Iphone SE & PlayStation 4Operating System: Iphone SE & PlayStation 4My Question or IssueI and my brother live in Chile, At that time, when opening an account and setting up payment, we accidentally s...

  • Casual Listener
  • Plan: Premium Duo Country: Account of Taiwan Device: Iphone SE & PlayStation 4 Operating System: Iphone SE & PlayStation 4 My Question or Issue I and my brother live ...
  • BrayanHuang
  • Casual Listener
  • 511 Views
  • 2 replies
  • 0 likes
  • Account
  • 511 Views
  • 2 replies
  • 0 likes

Using previously deleted email for a new account.

PlanFreeCountryIndia DeviceSamsung Galaxy M31, Dell laptopOperating SystemAndroid 12, Windows 11 My Question or IssueI earlier had an account on Spotify with an email that I deleted on 19 Sep, '22. Then I waited for 14 days to reuse that same email f...

  • Newbie
  • Plan Free Country India   Device Samsung Galaxy M31, Dell laptop Operating System Android 12, Windows 11   My Question or Issue I earlier had an account on Spotify with an email ...
  • Jose_M
  • Spotify Star
  • 1084 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 1084 Views
  • 1 replies
  • 0 likes