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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ssydmarie
  • Visitor
  • 9130 Views
  • 2 replies
  • 9 likes
  • Security
  • 9130 Views
  • 2 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 482936 Views
  • 979 replies
  • 111 likes
  • Account
  • 482936 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211142 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211142 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121062 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121062 Views
  • 72 replies
  • 12 likes

Superuser Contribution Cobro doble a mi tarjeta de Crédito

Buen día, por favor quisiera soporte para el problema que tengo con mi cuenta de Spotify. Es la 3er vez que me cobran doble en el mismo mes en mi tarjeta de crédito por el servicio premium Familiar. No tengo iniciada sesión con otra cuenta, nadie de ...

  • Visitor
  • Buen día, por favor quisiera soporte para el problema que tengo con mi cuenta de Spotify. Es la 3er vez que me cobran doble en el mismo mes en mi tarjeta de crédito por el servicio premium ...
  • Kiril
  • Moderator
  • 297 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
  • 297 Views
  • 1 replies
  • 0 likes

Superuser Contribution Username turned into a number while login in with email (not Facebook)

PlanPremiumCountrySpainDeviceWindows 10 LaptopOperating System Windows 10 My Question or IssueWhen trying to log in to Spotify Web Player in a new laptop (with email, not Facebook or anything else) I couldn't remember the password, so had to recover ...

  • Visitor
  • Plan Premium Country Spain Device Windows 10 Laptop Operating System  Windows 10   My Question or Issue When trying to log in to Spotify Web Player in a new laptop (with email, no...
  • Vasil
  • Moderator
  • 184 Views
  • 1 replies
  • 0 likes
  • Account
  • 184 Views
  • 1 replies
  • 0 likes

Superuser Contribution No ads on Spotify

So I had got the free month of spotify premium this month and it ended on the 16th August. I had cancelled the subscription but I still don't seem to have ads back. Whenever I load onto the app it says to change my form of payment and to hold onto pr...

  • Visitor
  • So I had got the free month of spotify premium this month and it ended on the 16th August. I had cancelled the subscription but I still don't seem to have ads back. Whenever I load onto the app it sa...
  • Vasil
  • Moderator
  • 264 Views
  • 1 replies
  • 0 likes
  • Account
  • 264 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment failed but can't sign in to update!

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy payment failed and I can no longer sign in with my email or username to update my payment ...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My paym...
  • Vasil
  • Moderator
  • 220 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 220 Views
  • 1 replies
  • 0 likes

wrong premium

By mistake I paid for Premium Duo, but I do not want to use it. Is there any chance to change now the subscribe to simple Premium as earlier and get the remaining money back?

  • Newbie
  • By mistake I paid for Premium Duo, but I do not want to use it. Is there any chance to change now the subscribe to simple Premium as earlier and get the remaining money back?
  • Maxim
  • Spotify Star
  • 223 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 223 Views
  • 1 replies
  • 0 likes

How to get block a device so it cant use spotify.

So, my bestfriend is hogging my spotify. I'm finally standing up to her since it is MY SPOTIFY and she wouldn't let me have it for the 5 MINUTE DRIVE BACK HOME. So, naturally I'm going to teach her a lesson. Problem is is that her phone is a device c...

  • Visitor
  • So, my bestfriend is hogging my spotify. I'm finally standing up to her since it is MY SPOTIFY and she wouldn't let me have it for the 5 MINUTE DRIVE BACK HOME. So, naturally I'm going to teach her a...
  • Maxim
  • Spotify Star
  • 452 Views
  • 1 replies
  • 0 likes
  • 452 Views
  • 1 replies
  • 0 likes

Solved!! Family account - Can't add a new one

PlanPremiumCountryMaltaDevicePCOperating SystemWin11 My Question or IssueHi ! My GF recently moved from UAE to Malta. I'm trying to add her to my Family Plan, but despite her living under the same roof as me, it keeps saying that she's from another c...

  • Casual Listener
  • Plan Premium Country Malta Device PC Operating System Win11   My Question or Issue Hi !    My GF recently moved from UAE to Malta.  I'm trying to add her to my Family...
  • Maxim
  • Spotify Star
  • 418 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
  • 418 Views
  • 5 replies
  • 0 likes

Problems with Registration

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI deleted my old account and now i want to make a new account with the same email but it does...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I delet...
  • Maxim
  • Spotify Star
  • 223 Views
  • 1 replies
  • 0 likes
  • Account
  • 223 Views
  • 1 replies
  • 0 likes

Solved!! No longer worth it

The app subscription via phone charged me €5 per month. It was alright paying that much to listen to music after work. Then, my card expired and now I got charged €12 per month for duo without even being asked. And the solo plan is now €10, which for...

  • Newbie
  • The app subscription via phone charged me €5 per month. It was alright paying that much to listen to music after work.   Then, my card expired and now I got charged €12 per month for duo witho...
  • Maxim
  • Spotify Star
  • 590 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
    Unlimited
  • 590 Views
  • 1 replies
  • 0 likes

link email to my account

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI had two spotify accounts, one registered in the mobile number and the other in the email, I...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I had t...
  • Maxim
  • Spotify Star
  • 276 Views
  • 1 replies
  • 0 likes
  • Account
  • 276 Views
  • 1 replies
  • 0 likes

Can't connect Spotify to Discord

PlanPremiumCountryNetherlandsDevicePC and PhoneOperating SystemAndroid & Windows 11 My Question or IssueSo a few days ago my Spotify wouldn't show what I was listening to on Discord, so I removed my account off of the connections. Which I did a coupl...

  • Casual Listener
  • Plan Premium Country Netherlands Device PC and Phone Operating System Android & Windows 11   My Question or Issue So a few days ago my Spotify wouldn't show what I was listening ...
  • Maxim
  • Spotify Star
  • 2878 Views
  • 3 replies
  • 1 likes
  • Account
    Login
    Other
    Premium
  • 2878 Views
  • 3 replies
  • 1 likes

Superuser Contribution Premium family - how do I find my family members Spotify username?

PlanPremium familyCountry ukDeviceSamsung Galaxy 9 My Question or IssueHi,How can I add my family members, from my family subscription, as a Spotify friend? As I can't find their username anywhere.Thanks

  • Regular
  • Plan Premium family Country uk Device Samsung Galaxy 9   My Question or Issue Hi, How can I add my family members, from my family subscription, as a Spotify friend? As I can't find their...
  • OscarDC
  • Moderator
  • 55885 Views
  • 3 replies
  • 1 likes
  • Account
    Premium
  • 55885 Views
  • 3 replies
  • 1 likes

Superuser Contribution [Spotify] Spotify on Different Android Devices with Same login id.

PlanFreeCountryIndiaDeviceredmi note 8 pro, redmi 10Operating SystemAndroid 11 My Question or IssueI tried to sign in Spotify with same accounts on different devices, I found that when I am playing a song in one device let's say it Device1, (other de...

  • Casual Listener
  • Plan Free Country India Device redmi note 8 pro, redmi 10 Operating System Android 11   My Question or Issue I tried to sign in Spotify with same accounts on different devices, I found...
  • Shrutiojha
  • Casual Listener
  • 300 Views
  • 2 replies
  • 0 likes
  • Other
  • 300 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Family Change

I've just upgraded to Spotify Family for four additional users, but now want to downgrade that to just three additional users. Can anyone tell me how I do this?

  • Casual Listener
  • I've just upgraded to Spotify Family for four additional users, but now want to downgrade that to just three additional users. Can anyone tell me how I do this?
  • Dian
  • Spotify Legend
  • 11832 Views
  • 11 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 11832 Views
  • 11 replies
  • 0 likes

Superuser Contribution Artists.spotify.com phone app works, but computer browser login hangs

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi, I see that others have similar issues but I don't think they are the same. On my Android ...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi, I s...
  • Dian
  • Spotify Legend
  • 272 Views
  • 1 replies
  • 0 likes
  • Account
  • 272 Views
  • 1 replies
  • 0 likes

Superuser Contribution Subscription went from premium to free...?

Hi, this is weird. I've been on Spotify for many years now, on a premium subscription. Now suddenly, they changed to 'free' without any notice before. I tried logging out & in again, but nothing changes. It's the same on my phone and desktop. So why ...

  • Regular
  • Hi, this is weird. I've been on Spotify for many years now, on a premium subscription. Now suddenly, they changed to 'free' without any notice before. I tried logging out & in again, but nothing ...
  • Dian
  • Spotify Legend
  • 439 Views
  • 3 replies
  • 0 likes
  • Account
    Subscription
  • 439 Views
  • 3 replies
  • 0 likes

"Account does not exist" but I am getting billed .

Hello .About a month ago I got randomly logged out of spotify from my original account and when I tried to log back in it , it kept saying my account didn't exist or that there was no account associated with this user name ( for this I checked multip...

  • Newbie
  • Hello . About a month ago I got randomly logged out of spotify from my original account and when I tried to log back in it , it kept saying my account didn't exist or that there was no account assoc...
  • Maxim
  • Spotify Star
  • 270 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 270 Views
  • 1 replies
  • 0 likes

Superuser Contribution Help! Replacing music with that of another artist

Hello, I'm from Argentina and I have a group called RIP, with an artist profile on spotify... it turns out that I just entered my band's profile and all my music was replaced by another artist's. There is no song of mine. And the music that is in the...

  • Newbie
  • Hello, I'm from Argentina and I have a group called RIP, with an artist profile on spotify... it turns out that I just entered my band's profile and all my music was replaced by another artist's. The...
  • Maxim
  • Spotify Star
  • 211 Views
  • 1 replies
  • 0 likes
  • Other
    Security
  • 211 Views
  • 1 replies
  • 0 likes

Superuser Contribution list of devices

Hi,I reset my Android phone and now I can't download music file to listen them offline.Spotify app wants me to delete downloaded files from other device.I have fimily account and I'm using 5 devices (me not other family members, they have their own a...

  • Visitor
  • Hi, I reset my Android phone and now I can't download music file to listen them offline. Spotify app wants me to delete downloaded files from other device. I have fimily account and I'm using 5 de...
  • OscarDC
  • Moderator
  • 286 Views
  • 1 replies
  • 0 likes
  • 286 Views
  • 1 replies
  • 0 likes

I need to recover spotify account

I have a profile on a family plan that's separate from my individual account. I recently logged out from my phone and now I can't get back into my profile.

  • Visitor
  • I have a profile on a family plan that's separate from my individual account.  I recently logged out from my phone and now I can't get back into my profile. 
  • Jose_M
  • Spotify Star
  • 405 Views
  • 1 replies
  • 0 likes
  • 405 Views
  • 1 replies
  • 0 likes