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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4568 Views
  • 1 replies
  • 9 likes
  • Security
  • 4568 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ryankewley
  • Newbie
  • 464832 Views
  • 976 replies
  • 111 likes
  • Account
  • 464832 Views
  • 976 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1205511 Views
  • 119 replies
  • 117 likes
  • Account
  • 1205511 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 113188 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 113188 Views
  • 72 replies
  • 12 likes

Superuser Contribution Konto za które place jest na email [removed by Mod] chce zmienić ema

Konto za które place jest na email [removed by Mod] ja do niego nie mam dostępu.ktos mi go ukradł. Chcę zmienić nazwę e-mail na b[removed by Mod] ale piszecie że jest już używany. No może jest używany właśnie za ten chce płacić . Proszę więc zamknąć ...

  • Newbie
  • Konto za które place jest na email [removed by Mod] ja do niego nie mam dostępu.ktos mi go ukradł. Chcę zmienić nazwę e-mail na b[removed by Mod] ale piszecie że jest już używany. No może jest u...
  • Novy
  • Moderator
  • 80 Views
  • 1 replies
  • 0 likes
  • Other
  • 80 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Manage Offline Devices

I can no longer manage offline devices. it is no longer an option in my settings.i currently have a premium account. were there changes?

  • Casual Listener
  • I can no longer manage offline devices.  it is no longer an option in my settings. i currently have a premium account.  were there changes?
  • AJPenilla
  • Visitor
  • 50446 Views
  • 38 replies
  • 29 likes
  • 50446 Views
  • 38 replies
  • 29 likes

Last.fm scrobbling not working for days

PlanPremiumCountryMaltaDeviceLaptopOperating SystemWindows 11 Since 05.06.2023 spotify doesn't send the tracks to my last.fm. My last scrobble is on 5 Jun at 9:30am. I have listend many songs since then. I did not change the settings in Spotify nor l...

  • Regular
  • Plan Premium Country Malta Device Laptop Operating System Windows 11   Since 05.06.2023 spotify doesn't send the tracks to my last.fm. My last scrobble is on 5 Jun at 9:30am. I hav...
  • yandarbiev
  • Newbie
  • 5986 Views
  • 13 replies
  • 3 likes
  • Account
    Other
  • 5986 Views
  • 13 replies
  • 3 likes

Superuser Contribution How do I keep what is playing on different devices separate?

PlanPremiumCountryUSADeviceiPhone 7, iPad (6th Generation), Windows DesktopOperating SystemiOS 12, Windows 10 My Question or IssueSpotify has lately started to treat all my devices as one device, continuing what I was listening to on one device to a ...

  • Music Fan
  • Plan Premium Country USA Device iPhone 7, iPad (6th Generation), Windows Desktop Operating System iOS 12,  Windows 10   My Question or Issue Spotify has lately started to treat al...
  • Zahni31
  • Casual Listener
  • 33781 Views
  • 42 replies
  • 59 likes
  • Other
  • 33781 Views
  • 42 replies
  • 59 likes

Something is seriously wrong in Spotify India

I am a regular user of premium Spotify Family India plan . But this month , I extended my subscription on Aug 18 and my account got disabled and lose my premium on Aug 21 .( for the record , I don't get any emails about account getting disabled )I ta...

  • Casual Listener
  •  I am a regular user of premium Spotify Family India plan . But this month , I extended my subscription on Aug 18 and my account got disabled and lose my premium on Aug 21 . ( for the record , ...
  • axhylotl
  • Visitor
  • 740 Views
  • 6 replies
  • 1 likes
  • Premium
    Subscription
  • 740 Views
  • 6 replies
  • 1 likes

Update payment method

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhere do I go to update my payment method/credit card info?

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Where d...
  • Maxim
  • Spotify Star
  • 45 Views
  • 1 replies
  • 0 likes
  • Account
  • 45 Views
  • 1 replies
  • 0 likes

Unable to change my country

Hello, Firstly I must say the process to get to this point where I can post a support question is really frustrating, this is the first time I have needed support in eight years and really makes me think about leaving for one of the other services. T...

  • Newbie
  • Hello,   Firstly I must say the process to get to this point where I can post a support question is really frustrating, this is the first time I have needed support in eight years and really m...
  • Maxim
  • Spotify Star
  • 82 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 82 Views
  • 1 replies
  • 0 likes

Trying to get premium but making me use different email

I'm trying to buy premium but when I go to pay it says I have to link a way to pay for a different email on my phone

  • Casual Listener
  • I'm trying to buy premium but when I go to pay it says I have to link a way to pay for a different email on my phone 
  • Heydudeman
  • Casual Listener
  • 104 Views
  • 4 replies
  • 0 likes
  • Other
  • 104 Views
  • 4 replies
  • 0 likes

Changed from Individual to wife's Family plan and can't use DJ anymore

Hello,I was using an Individual subscription plan and could use DJx then cancelled it and joined my wife's plan and for some reason I can't use it anymore. Both of us are in the USA and she can use DJx but for some reason it says I can't and that it'...

  • Visitor
  • Hello, I was using an Individual subscription plan and could use DJx then cancelled it and joined my wife's plan and for some reason I can't use it anymore. Both of us are in the USA and she can use...
  • Maxim
  • Spotify Star
  • 44 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 44 Views
  • 1 replies
  • 0 likes

I forgot my password, but I lost the email address to my account

I need to reset my password, but I can't figure out how to reset it if I don't have access to the email. I tried changing the email for the account, but to do that I need my password. I am very stumped.

  • Newbie
  • I need to reset my password, but I can't figure out how to reset it if I don't have access to the email. I tried changing the email for the account, but to do that I need my password. I am very stump...
  • jane131
  • Casual Listener
  • 210 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 210 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't change email address because it's already in use?

PlanPremium DuoCountryUnited StatesDevice(iPhone 14 Pro Max, Windows 10 PC)Operating System(Windows 10,iOS) My Question or IssueWhen I signed up for my account originally, I used my work email address. I want to change it over to my personal email ad...

  • Casual Listener
  • Plan Premium Duo Country United States Device (iPhone 14 Pro Max, Windows 10 PC) Operating System (Windows 10,iOS)   My Question or Issue When I signed up for my account originally, I ...
  • AlejaR
  • Moderator
  • 93 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 93 Views
  • 1 replies
  • 0 likes

Superuser Contribution Claiming Artist account

I want to claim my artist account. I get to the step to confirm by logging into my Artist Instagram account, however when I try to log in, I get this: "Insufficient Developer Role: Insufficient developer role". Have anyone else experience the same or...

  • Newbie
  • I want to claim my artist account. I get to the step to confirm by logging into my Artist Instagram account, however when I try to log in, I get this: "Insufficient Developer Role: Insufficient devel...
  • Taurus_d_bull
  • Visitor
  • 17939 Views
  • 43 replies
  • 12 likes
  • 17939 Views
  • 43 replies
  • 12 likes

Reembolso

Esta tarde intenté contratar el servicio Premium, al ingresar mis datos financieros, me dió error y en una ventana que decía "No te preocupes, no se te ha hecho ningún cargo", lo volví a intentar y me volvió a aparecer el mismo cuadro de diálogo. Lo ...

  • Newbie
  • Esta tarde intenté contratar el servicio Premium, al ingresar mis datos financieros, me dió error y en una ventana que decía "No te preocupes, no se te ha hecho ningún cargo", lo volví a intentar y m...
  • ednacss43
  • Visitor
  • 1811 Views
  • 11 replies
  • 2 likes
  • Account
    Premium
    Subscription
  • 1811 Views
  • 11 replies
  • 2 likes

Superuser Contribution Не могу зайти в свой аккаунт

Не могу получить доступ к своему аккаунту. (привязан к почте с которой пишу). Пыталась зайти через Гугл аккаунт. Пишет, что-то пошло не так. Пыталась зайти через логин и пароль. Тоже самое. Сбрасывала пароль, приходило письмо на почту. Перейдя по ссы...

  • Visitor
  • Не могу получить доступ к своему аккаунту. (привязан к почте с которой пишу). Пыталась зайти через Гугл аккаунт. Пишет, что-то пошло не так. Пыталась зайти через логин и пароль. Тоже самое. Сбрасыва...
  • Vasil
  • Moderator
  • 5194 Views
  • 7 replies
  • 0 likes
  • 5194 Views
  • 7 replies
  • 0 likes

Superuser Contribution PASSWORD PROBLEM

it always shows incorrect password and logs me off every single time i open spotify, i have to create a new password each time. i dont want to lose my acc so what do i do to save my account? this is highly frustrating and im loosing patience...

  • Visitor
  • it always shows incorrect password and logs me off every single time i open spotify, i have to create a new password each time. i dont want to lose my acc so what do i do to save my account? this is ...
  • MihailY
  • Moderator
  • 102 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 102 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ad after every song

I’m getting between one and 3 ads after every song on free account

  • Visitor
  • I’m getting between one and 3 ads after every song on free account
  • Kdawg11
  • Visitor
  • 13963 Views
  • 16 replies
  • 1 likes
  • 13963 Views
  • 16 replies
  • 1 likes

Solved!!Superuser Contribution Multiple Artist Profiles

PlanFreeCountryUnited StatesDevice(iPhone 11 Pro Max)Operating System(iOS 16, Windows 10.) My Question or IssueHey there, I have encountered a strange situation on Spotify.A little over a week ago, I released my debut single "TRANQUIL" via DistroKid ...

FamilyGrimes_0-1665344014206.png FamilyGrimes_1-1665344107375.png FamilyGrimes_2-1665344162678.png FamilyGrimes_3-1665344292343.png
  • Casual Listener
  • Plan Free Country United States Device (iPhone 11 Pro Max) Operating System (iOS 16, Windows 10.)   My Question or Issue Hey there, I have encountered a strange situation on Spotify. ...
  • OyQuan
  • Regular
  • 2900 Views
  • 7 replies
  • 1 likes
  • Account
    Other
  • 2900 Views
  • 7 replies
  • 1 likes