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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9318 Views
  • 3 replies
  • 9 likes
  • Security
  • 9318 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 484637 Views
  • 979 replies
  • 111 likes
  • Account
  • 484637 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211620 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211620 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121315 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121315 Views
  • 72 replies
  • 12 likes

Solved!! Spotify auto playing music and volume gets turned down to 0

This tittle may seem like this is not a account issue but please read the whole thing first (._.)After having my spotify paused for a period of time (if i had to guess, somewhere around 10-15 minutes) on my windows desktop client AND mac, spotify vol...

  • Casual Listener
  • This tittle may seem like this is not a account issue but please read the whole thing first (._.) After having my spotify paused for a period of time (if i had to guess, somewhere around 10-15 minut...
  • CryticalAce
  • Rising Star 1
  • 209 Views
  • 4 replies
  • 0 likes
  • Account
    Other
    Security
  • 209 Views
  • 4 replies
  • 0 likes

Premium Family Account Email Problem

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI can't figure out which email my Premium account is attached to -- how do I figure this out?

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I can't...
  • Bittencourt
  • Spotify Star
  • 122 Views
  • 1 replies
  • 0 likes
  • Account
  • 122 Views
  • 1 replies
  • 0 likes

Problema de acesso do segundo perfil no plano Duo

Plan Duo Country Brasil Device O problema ocorre em qualquer device Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Em 29/01/2025, mudei o meu plano para o Duo, e acrescentei a minha esposa. Desde então ela passou a usar...

  • Casual Listener
  • Plan Duo Country Brasil Device O problema ocorre em qualquer device Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Em 29/01/2025, mudei ...
  • Bittencourt
  • Spotify Star
  • 86 Views
  • 1 replies
  • 0 likes
  • Account
  • 86 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why don't I have AI DJ yet?

I'm in Australia, on a family plan and everyone else in my family has had the DJ feature for several weeks now, but I still don't. I've tried on iOS and desktop, updating and reinstalling the app, logging out/in, looking through the Playback settings...

  • Newbie
  • I'm in Australia, on a family plan and everyone else in my family has had the DJ feature for several weeks now, but I still don't. I've tried on iOS and desktop, updating and reinstalling the app, ...
  • muratmehmetkarkicak
  • Regular
  • 5524 Views
  • 17 replies
  • 1 likes
  • 5524 Views
  • 17 replies
  • 1 likes

i have reached the limit of offline devices?

i am downloading playlists on my new phone and it is saying i have reached my limit of offline devices. I have downloaded playlists on 3 other devices so this one will be my fourth. I have the regular premium plan which i think gives a limit to 5 off...

  • Visitor
  • i am downloading playlists on my new phone and it is saying i have reached my limit of offline devices. I have downloaded playlists on 3 other devices so this one will be my fourth. I have the regula...
  • Jindo_US
  • Gig Goer
  • 123 Views
  • 1 replies
  • 0 likes
  • 123 Views
  • 1 replies
  • 0 likes

Superuser Contribution NO NUDITY

I should never see nudity on any album cover of any band on Spotify. Period. If this doesn't change, I'm leaving spotify for good. Lukas Graham should not have a purple naked lady on his album cover. Not even iTunes allows this. It's a disgrace to sp...

  • Newbie
  •   I should never see nudity on any album cover of any band on Spotify. Period. If this doesn't change, I'm leaving spotify for good. Lukas Graham should not have a purple naked lady on his albu...
  • khna
  • Casual Listener
  • 7514 Views
  • 8 replies
  • 12 likes
  • 7514 Views
  • 8 replies
  • 12 likes

Solved!!Superuser Contribution Moving to a Spotify Duo account

I’m interested in the Spotify Duo account for me and my partner, however neither of us wants to lose our listening history, playlists, etc. Can two accounts be merged for this plan? How does it work? Thank you! PlanFree/PremiumCountry Device(iPhone 8...

  • Visitor
  • I’m interested in the Spotify Duo account for me and my partner, however neither of us wants to lose our listening history, playlists, etc. Can two accounts be merged for this plan? How does it work?...
  • Summer16
  • Newbie
  • 8938 Views
  • 4 replies
  • 0 likes
  • Account
  • 8938 Views
  • 4 replies
  • 0 likes

Re: Increasing security requirements for integration with Spotify Web API

Hi, I havn't been able to connect to my premium account via facebook or email since yesterday is that related in any way?

  • Casual Listener
  • Hi,   I havn't been able to connect to my premium account via facebook or email since yesterday is that related in any way?
  • Ximzend
  • Spotify Star
  • 91 Views
  • 1 replies
  • 0 likes
  • 91 Views
  • 1 replies
  • 0 likes

Solved!! Account inaccessible

PlanPremium/Family CountryCroatia DeviceAndroid and Web My Question or IssueI can't log in to my son's Spotify account and no action has helped. We're using Family Premium, and my son's account is not accessible. I tried all the suggestions from foru...

  • Casual Listener
  •   Plan Premium/Family   Country Croatia   Device Android and Web   My Question or Issue I can't log in to my son's Spotify account and no action has helped. We're using...
  • ThonasNen2
  • Casual Listener
  • 568 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Security
  • 568 Views
  • 4 replies
  • 0 likes

Why can't I pay with my gift cards?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have two gift cards for Spotify, and a Premium Duo account, for which I am charged $16.99 a...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have ...
  • Maxim
  • Spotify Star
  • 118 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 118 Views
  • 1 replies
  • 0 likes

Solved!! New release not showing on artist profile

PlanFree/PremiumCountry CanadaDevice(OnePlus 6)Operating System(Android Oreo) My Question or Issue My single "candy" is suppose to release tomorrow. On my Spotify for artists account, it shows that it's out. However, it does not show in the actual ar...

  • Regular
  • Plan Free/Premium Country  Canada Device (OnePlus 6) Operating System (Android Oreo)   My Question or Issue  My single "candy" is suppose to release tomorrow. On my Spotify f...
  • Colleen_Kitchen
  • Casual Listener
  • 6139 Views
  • 4 replies
  • 0 likes
  • Account
  • 6139 Views
  • 4 replies
  • 0 likes

New premium free 2 months being wasted on getting back to my library.Cant log in. Already did search

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueCan't log in. Already searched. Wasting free premium days just on search to get logged in. Ne...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Can't l...
  • Luan
  • Spotify Star
  • 122 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
  • 122 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I download music?

Downloading music is an option for premium account holders, but there is no info on how to do it.

  • Visitor
  • Downloading music is an option for premium account holders, but there is no info on how to do it.
  • Not applicable
  • 408 Views
  • 3 replies
  • 0 likes
  • 408 Views
  • 3 replies
  • 0 likes

Solved!! 2-step verification?

Hi, just had my entire post be deleted thanks to my phone so I'm making this short and sweet. For the past 24 hours, my account has been logged into 3 times, all from completely different countries. My account with THOUSANDS of songs liked I feel is ...

  • Visitor
  • Hi, just had my entire post be deleted thanks to my phone so I'm making this short and sweet.  For the past 24 hours, my account has been logged into 3 times, all from completely different coun...
  • gccradio2025
  • Casual Listener
  • 26570 Views
  • 19 replies
  • 13 likes
  • Account
    Login
    Other
    Premium
    Security
    Subscription
  • 26570 Views
  • 19 replies
  • 13 likes

How can I set up or edit my two-factor authentication processes?

I needed to log in in a web browser and had to use 2FA. However, I do usually work with an authenticator app, which is generally more secure than an email. Is there a way to set up how my 2FA works?

  • Visitor
  • I needed to log in in a web browser and had to use 2FA. However, I do usually work with an authenticator app, which is generally more secure than an email. Is there a way to set up how my 2FA works?
  • phatdpc
  • Newbie
  • 7606 Views
  • 4 replies
  • 3 likes
  • 7606 Views
  • 4 replies
  • 3 likes

Hide username from profile URL - HUGE privacy concern

It's impossible to hide your username from your profile URL and this is a HUGE privacy risk since most people are unaware of this, especially for users who have their real name as their username. I understand if Spotify doesn't allow users to change ...

  • Casual Listener
  • It's impossible to hide your username from your profile URL and this is a HUGE privacy risk since most people are unaware of this, especially for users who have their real name as their username. &n...
  • imok3
  • Newbie
  • 2535 Views
  • 4 replies
  • 10 likes
  • Account
  • 2535 Views
  • 4 replies
  • 10 likes

Has my account been deleted for no reason at all?

PlanFreeCountryItalyDeviceXiaomi Mi 9TOperating SystemWindows 10 My Question or IssueEver since this morning, I lost all access to my Spotify account from all devices for no reason at all. I even tried to ask for a password reset, but I received no m...

  • Visitor
  • Plan Free Country Italy Device Xiaomi Mi 9T Operating System Windows 10   My Question or Issue Ever since this morning, I lost all access to my Spotify account from all devices for no ...
  • lunasleepwalks
  • Casual Listener
  • 3269 Views
  • 3 replies
  • 4 likes
  • Account
    Login
  • 3269 Views
  • 3 replies
  • 4 likes

I didn't get my presale code for Sabrina Carpenter

Hi. I'm an avid Sabrina Carpenter listener. I got the email with the concert date information, but no spotify presale code was in the email. How do I get one? Thanks

  • Visitor
  • Hi.  I'm an avid Sabrina Carpenter listener.  I got the email with the concert date information, but no spotify presale code was in the email.  How do I get one? Thanks  
  • ghwarren
  • Casual Listener
  • 23938 Views
  • 8 replies
  • 1 likes
  • Other
  • 23938 Views
  • 8 replies
  • 1 likes

Superuser Contribution I can't login into my account although I am giving the right password email

I am not able to login into my Spotify account. I am giving the right email and password but it's shows the password and email are not matching. I tried to reset password but they don't send me any email.

  • Visitor
  • I am not able to login into my Spotify account. I am giving the right email and password but it's shows the password and email are not matching. I tried to reset password but they don't send me any e...
  • BelaN_Glos
  • Casual Listener
  • 14345 Views
  • 21 replies
  • 0 likes
  • 14345 Views
  • 21 replies
  • 0 likes