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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8509 Views
  • 1 replies
  • 9 likes
  • Security
  • 8509 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Dessi
  • Moderator
  • 475910 Views
  • 978 replies
  • 111 likes
  • Account
  • 475910 Views
  • 978 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1208126 Views
  • 119 replies
  • 117 likes
  • Account
  • 1208126 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 119287 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 119287 Views
  • 72 replies
  • 12 likes

Superuser Contribution Roku Spotify App Not Displaying Animations

PlanPremiumCountryUnited StatesDeviceRokuTVOperating SystemRoku OS 12.5.0 My Question or IssueSince the past couple of weeks, animations are not being displayed on the Roku TV App. The background picture (album cover/art) that shows generally on the ...

  • Casual Listener
  • Plan Premium Country United States Device RokuTV Operating System Roku OS 12.5.0   My Question or Issue Since the past couple of weeks, animations are not being displayed on the Roku T...
  • DJBradshaw
  • Newbie
  • 1518 Views
  • 10 replies
  • 2 likes
  • Account
    Premium
  • 1518 Views
  • 10 replies
  • 2 likes

Why has my credit card been charged twice for spotify premium $18.99, on the same day?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Bittencourt
  • Spotify Star
  • 2675 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 2675 Views
  • 1 replies
  • 0 likes

How do I unblock someone who blocked me?

We would both like to unblock each other but we can not find each other's profile.

  • Casual Listener
  • We would both like to unblock each other but we can not find each other's profile.
  • Chrissy13
  • Casual Listener
  • 134 Views
  • 2 replies
  • 1 likes
  • 134 Views
  • 2 replies
  • 1 likes

Spotify gift card - can it be used for additional audiobook time?

Hello! I was given a gift card, but when I try to redeem it I am not able to because I already have the Premium family membership. Is it possible to use the gift card to add time to the audiobook listening per month? I frequently listen to more than ...

  • Visitor
  • Hello! I was given a gift card, but when I try to redeem it I am not able to because I already have the Premium family membership. Is it possible to use the gift card to add time to the audiobook lis...
  • Luan
  • Spotify Star
  • 81 Views
  • 1 replies
  • 0 likes
  • Other
  • 81 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify prompts me to get premium to be able to cast to my Amazon devices

I used to be able to cast my Spotify music to my Echo devices (Show and Dot), individually or simultaneously, but now Spotify prompts me to get Premium to cast/listen to my devices. I can prompt Alexa to “play music on Spotify,” but I can’t cast musi...

  • Visitor
  • I used to be able to cast my Spotify music to my Echo devices (Show and Dot), individually or simultaneously, but now Spotify prompts me to get Premium to cast/listen to my devices. I can prompt ...
  • OscarDC
  • Moderator
  • 138 Views
  • 3 replies
  • 0 likes
  • 138 Views
  • 3 replies
  • 0 likes

Cannot join my partners Duo plan - Locked out for 12 months?

My partner (who I’ve lived with for 2 years) has just upgraded to Duo and invited me to his plan. My account has been on the free membership for some time after being on a friends duo account previously when we lived together. When I try to accept th...

  • Casual Listener
  • My partner (who I’ve lived with for 2 years) has just upgraded to Duo and invited me to his plan. My account has been on the free membership for some time after being on a friends duo account previou...
  • Maxim
  • Spotify Star
  • 129 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 129 Views
  • 3 replies
  • 0 likes

Superuser Contribution NO NUDITY

I should never see nudity on any album cover of any band on Spotify. Period. If this doesn't change, I'm leaving spotify for good. Lukas Graham should not have a purple naked lady on his album cover. Not even iTunes allows this. It's a disgrace to sp...

  • Newbie
  •   I should never see nudity on any album cover of any band on Spotify. Period. If this doesn't change, I'm leaving spotify for good. Lukas Graham should not have a purple naked lady on his albu...
  • Cjditsworth
  • Newbie
  • 5835 Views
  • 7 replies
  • 10 likes
  • 5835 Views
  • 7 replies
  • 10 likes

Solved!! Why am I being charged $12.99 per month?

Why am I being charged $12.99 per month when a premium subscription is supposed to be $9.99 per month? https://www.spotify.com/us/starbucks/ Get 3 months of Spotify Premium for free when you sign up now through May 15th. Only $9.99/month afterwards.*...

  • Casual Listener
  •   Why am I being charged $12.99 per month when a premium subscription is supposed to be $9.99 per month?   https://www.spotify.com/us/starbucks/   Get 3 months of Spotify Premium ...
  • ronwills1965
  • Regular
  • 5207 Views
  • 8 replies
  • 0 likes
  • Subscription
  • 5207 Views
  • 8 replies
  • 0 likes

I need to remove the Plan manager from my plan

PlanPremiumCountryAustraliaDeviceMacbook Pro 2024Operating SystemiOS 15My Question or IssueI created the Spotify account with an email address to which I no longer have access. How do I delete the Plan manager and make it myself?

  • Casual Listener
  • Plan Premium Country Australia Device Macbook Pro 2024 Operating System iOS 15 My Question or Issue I created the Spotify account with an email address to which I no longer have access. How ...
  • Maxim
  • Spotify Star
  • 153 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 153 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Update Plan Manager

Is there a way to change the Plan Manager on a Premium / Family Account?My email address is being deactivated and I want to make another one of my active family accounts the new plan manager so I can delete the old one.

  • Visitor
  • Is there a way to change the Plan Manager on a Premium / Family Account? My email address is being deactivated and I want to make another one of my active family accounts the new plan manager so I c...
  • JBro-go
  • Casual Listener
  • 30560 Views
  • 40 replies
  • 3 likes
  • Account
    Premium
  • 30560 Views
  • 40 replies
  • 3 likes

Superuser Contribution My account is linked to an old email that I can't access.

I know my Spotify is linked to an old email address but a) I don't know which one and b) I don't have access to any email accounts apart from my current one. It goes without saying but I've got no idea what my password is either. Tried to chat Spotif...

  • Visitor
  • I know my Spotify is linked to an old email address but a) I don't know which one and b) I don't have access to any email accounts apart from my current one. It goes without saying but I've got no id...
  • Not applicable
  • 3743 Views
  • 7 replies
  • 0 likes
  • 3743 Views
  • 7 replies
  • 0 likes

Superuser Contribution Continual "New login to Spotify" emails

PlanPremiumCountryUnited States My Question or IssueFor the past week or so I have received numerous notification emails of "New login to Spotify" when I am not using or activating Spotify at all. When I first received these, I changed both my Facebo...

  • Casual Listener
  • Plan Premium Country United States   My Question or Issue For the past week or so I have received numerous notification emails of "New login to Spotify" when I am not using or activating S...
  • jinnyspinner
  • Casual Listener
  • 41262 Views
  • 15 replies
  • 5 likes
  • Account
    Security
  • 41262 Views
  • 15 replies
  • 5 likes

what i must do

Someone hacked my account, he can change password, play anything on his device and restrict my access to my account

  • Visitor
  • Someone hacked my account, he can change password, play anything on his device and restrict my access to my account
  • TanyaS
  • Spotify Star
  • 209 Views
  • 1 replies
  • 0 likes
  • 209 Views
  • 1 replies
  • 0 likes

How do I update my country and payment information

I recently moved and need to update my country and payment information. I cannot update my payment information because the card does not match the country. I cannot update my country either, the bar where my country is selected does not allow me to s...

  • Visitor
  • I recently moved and need to update my country and payment information. I cannot update my payment information because the card does not match the country. I cannot update my country either, the bar ...
  • TanyaS
  • Spotify Star
  • 214 Views
  • 1 replies
  • 0 likes
  • 214 Views
  • 1 replies
  • 0 likes

Correcting an artist song and account. I want to relocate the single!

I am an artist and I have reached out to Spotify multiple times, about my name being associated with the wrong artist due to it being the same name. My song has been active for 2 years and I have never gotten a response.

  • Casual Listener
  • I am an artist and I have reached out to Spotify multiple times, about my name being associated with the wrong artist due to it being the same name. My song has been active for 2 years and I have nev...
  • Maxim
  • Spotify Star
  • 160 Views
  • 3 replies
  • 0 likes
  • 160 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify Duo account manager change / audiobooks assigned to the wrong account

My wife and I share a Spotify Duo account. When setting up our account and merging our individual accounts, we paid no mind to who would be the account manager as it's linked to our joint bank account. With the rollout of audiobooks included with pre...

  • Casual Listener
  • My wife and I share a Spotify Duo account. When setting up our account and merging our individual accounts, we paid no mind to who would be the account manager as it's linked to our joint bank accoun...
  • juanma_3
  • Casual Listener
  • 6526 Views
  • 22 replies
  • 13 likes
  • Other
    Premium
    Subscription
  • 6526 Views
  • 22 replies
  • 13 likes