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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8786 Views
  • 1 replies
  • 9 likes
  • Security
  • 8786 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 478766 Views
  • 979 replies
  • 111 likes
  • Account
  • 478766 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210053 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210053 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120215 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120215 Views
  • 72 replies
  • 12 likes

Superuser Contribution A duo subscriber should be able to play music on two devices at the same time

I am (was) a Duo pass subscriber, having me and my partner's accounts attached. However all my devices are configured with my account, not her's (Sonos speakers, Google minis, Android phone in the car, etc). So when I'm driving in the car playing a p...

  • Newbie
  • I am (was) a Duo pass subscriber, having me and my partner's accounts attached. However all my devices are configured with my account, not her's (Sonos speakers, Google minis, Android phone in the ca...
  • longleafpa
  • Newbie
  • 2549 Views
  • 7 replies
  • 0 likes
  • 2549 Views
  • 7 replies
  • 0 likes

Superuser Contribution Spotify library gone after Mac username change mishap

PlanPremium DeviceMacBook Pro 2019Operating SystemmacOS 14.1.1 My Question or Issue One fateful day last week, I decided I wanted to change my username on my computer. What a terrible mistake that was. Upon changing it, all my libraries were suddenly...

  • Casual Listener
  • Plan Premium   Device MacBook Pro 2019 Operating System macOS 14.1.1   My Question or Issue   One fateful day last week, I decided I wanted to change my username on my comput...
  • ramonl787
  • Visitor
  • 406 Views
  • 4 replies
  • 0 likes
  • Account
  • 406 Views
  • 4 replies
  • 0 likes

Inactive Email - Trying to log in

Can anyone point me in the right direction to update my email address? The email address on my account is an inactive old work account.

  • Visitor
  • Can anyone point me in the right direction to update my email address? The email address on my account is an inactive old work account. 
  • sloppy3
  • Visitor
  • 414 Views
  • 2 replies
  • 0 likes
  • 414 Views
  • 2 replies
  • 0 likes

Superuser Contribution Data requests then account deleted

I did a data request but then 4 days later the account was deleted (in order for me

  • Casual Listener
  • I did a data request but then 4 days later the account was deleted (in order for me 
  • Joan
  • Moderator
  • 211 Views
  • 2 replies
  • 0 likes
  • Account
  • 211 Views
  • 2 replies
  • 0 likes

Superuser Contribution Connecting Apple ID to account

When I try to login using Apple on my pc, it says there no account connected and bring me back to login screen, when I try on my phone it wants to make a new account, my Apple ID email and my Spotify email are the same, what’s going on and how do I c...

  • Visitor
  • When I try to login using Apple on my pc, it says there no account connected and bring me back to login screen, when I try on my phone it wants to make a new account, my Apple ID email and my Spotify...
  • Joan
  • Moderator
  • 261 Views
  • 1 replies
  • 0 likes
  • 261 Views
  • 1 replies
  • 0 likes

Logout

I have a premium account and have noticed that the account's home address was switched to some strange address. I changed my password, but is it possible to do a mass logout of all devices that are connected to my spotify account?

  • Visitor
  • I have a premium account and have noticed that the account's home address was switched to some strange address. I changed my password, but is it possible to do a mass logout of all devices that are c...
  • Maxim
  • Spotify Star
  • 152 Views
  • 1 replies
  • 0 likes
  • Account
  • 152 Views
  • 1 replies
  • 0 likes

Account missing

My account randomly disappeared and I cannot login in. I have contacted spotify via email and did not get a response. I have been a premium member for a decade, what happened? Account: Please help!

  • Visitor
  • My account randomly disappeared and I cannot login in. I have contacted spotify via email and did not get a response. I have been a premium member for a decade, what happened?   Account: <r...
  • Maxim
  • Spotify Star
  • 265 Views
  • 3 replies
  • 0 likes
  • Account
  • 265 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Changing the phone number on my account

PlanFamily Premium My Question or IssueSo, let me start by saying that having no livechat, no contact form, no phone number is unacceptable on a company where you are paying a monthly service. I have tried another music app before and can't use it, t...

  • Regular
  • Plan Family Premium   My Question or Issue So, let me start by saying that having no livechat, no contact form, no phone number is unacceptable on a company where you are paying a monthly se...
  • AlejaR
  • Moderator
  • 6048 Views
  • 13 replies
  • 0 likes
  • Account
  • 6048 Views
  • 13 replies
  • 0 likes

Login Password reset problems

I have tried to log into my Spotify on my other devices and every time I do it says my password is incorrect. So then I reset it trying the password that I thought it was originally, and then it says you can’t use a previously used password. So then ...

  • Newbie
  • I have tried to log into my Spotify on my other devices and every time I do it says my password is incorrect. So then I reset it trying the password that I thought it was originally, and then it says...
  • 142 Views
  • 0 replies
  • 0 likes
  • Login
  • 142 Views
  • 0 replies
  • 0 likes

Spotify Account

I created a free Spotify account for my brand. I tried logging in after a week or so and it says there is no account associated to my email or username. When I try to go in and re create the account it says the email is already associated to an accou...

  • Visitor
  • I created a free Spotify account for my brand. I tried logging in after a week or so and it says there is no account associated to my email or username. When I try to go in and re create the account ...
  • Maxim
  • Spotify Star
  • 154 Views
  • 1 replies
  • 0 likes
  • Account
  • 154 Views
  • 1 replies
  • 0 likes

Problems changing my region

My Question or IssueHi, I moved to the UK from New Zealand and I'm trying to join a family plan, but Spotify keeps saying that I can't until I change my region to the UK. I tried to do this in the settings but because I was already on a paid plan, it...

  • Visitor
  • My Question or Issue Hi, I moved to the UK from New Zealand and I'm trying to join a family plan, but Spotify keeps saying that I can't until I change my region to the UK. I tried to do this in the ...
  • Maxim
  • Spotify Star
  • 136 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 136 Views
  • 1 replies
  • 0 likes

Solved!! Community bug

What is going on here with the notifications? I assume this is account related.The screenshot shows that all of these notifications for the years badges earned were all granted. at the same time.

  • Regular
  • What is going on here with the notifications?  I assume this is account related. The screenshot shows that all of these notifications for the years badges earned were all granted.  at th...
  • Maxim
  • Spotify Star
  • 144 Views
  • 3 replies
  • 0 likes
  • Account
  • 144 Views
  • 3 replies
  • 0 likes

Superuser Contribution All my playlists have been made public?

I use Spotify for my work as a music curator. I've always worked with the "Make my new lists public" option off and check to make sure they are not listed as public. I have revisited some lists made a month or so ago and they are all public now. Look...

  • Casual Listener
  • I use Spotify for my work as a music curator. I've always worked with the "Make my new lists public" option off and check to make sure they are not listed as public. I have revisited some lists made ...
  • 26554527
  • Newbie
  • 14793 Views
  • 27 replies
  • 14 likes
  • App & Features
  • 14793 Views
  • 27 replies
  • 14 likes

Superuser Contribution "Address is not valid" after trying to enter my address

I got an email today titled "Change to your Spotify account" which asks me to put my address information. I attempted to do that here, but it said "address is not valid" after I entered my address. What should I do?

  • Newbie
  • I got an email today titled "Change to your Spotify account" which asks me to put my address information. I attempted to do that here, but it said "address is not valid" after I entered my address. W...
  • Not applicable
  • 39469 Views
  • 33 replies
  • 2 likes
  • Account
    Premium
  • 39469 Views
  • 33 replies
  • 2 likes

Superuser Contribution cant sign up but cant log in because email is already linked

my account got deleted and I want to reopen it, so I tried to sign up and it said that there was already an account with the email. I went to log in, password was wrong, the tried forgot my password, and said email is not linked with a spotify accoun...

  • Visitor
  • my account got deleted and I want to reopen it, so I tried to sign up and it said that there was already an account with the email. I went to log in, password was wrong, the tried forgot my password,...
  • Vasil
  • Moderator
  • 130 Views
  • 1 replies
  • 0 likes
  • 130 Views
  • 1 replies
  • 0 likes

Superuser Contribution Rewards Tab Missing?

So, I've been using the rewards from Premium Mini? or just premium idk for about a year now, I just claimed the reward but suddenly the rewards tab is gone. Is there a limit to rewards that I do not know of? Since I'm from Indonesia, the Premium Mini...

  • Regular
  • So, I've been using the rewards from Premium Mini? or just premium idk for about a year now, I just claimed the reward but suddenly the rewards tab is gone. Is there a limit to rewards that I do not ...
  • Desmondbenjamin4pf
  • Visitor
  • 535 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 535 Views
  • 3 replies
  • 0 likes

I think my Spotify is hacked since it keeps changing who its connected

So whenever I play music on my Spotify it keeps changing the device it’s connected to to some web player and it has some music I don’t listen to please help me.

  • Visitor
  • So whenever I play music on my Spotify it keeps changing the device it’s connected to to some web player and it has some music I don’t listen to please help me.
  • simon446
  • Newbie
  • 151 Views
  • 2 replies
  • 1 likes
  • 151 Views
  • 2 replies
  • 1 likes

Can't add my brother into my family plan

I changed our address in the settings menu then asked my siblings to confirm the changes in their accounts as well. However, my brother did not receive an email for confirmation and was removed. Now, he is unable to add himself to our family plan. Is...

  • Visitor
  • I changed our address in the settings menu then asked my siblings to confirm the changes in their accounts as well. However, my brother did not receive an email for confirmation and was removed. Now,...
  • Maxim
  • Spotify Star
  • 115 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 115 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't login to spotify from my PS4 pro

PlanFree/PremiumCountryMalaysia DevicePS4 PRO Operating SystemPSN My Question or IssueCan't login, i tried all methods but cant seem able to login. When i enter the password the screen flashes and fields will be empty again and i keep trying adding t...

  • Casual Listener
  • Plan Free/Premium Country Malaysia   Device PS4 PRO   Operating System PSN   My Question or Issue Can't login, i tried all methods but cant seem able to login. When i enter...
  • user-removed
  • Not applicable
  • 301 Views
  • 2 replies
  • 0 likes
  • Login
  • 301 Views
  • 2 replies
  • 0 likes