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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Jelle88
  • Casual Listener
  • 141425 Views
  • 165 replies
  • 12 likes
  • Account
    Free
  • 141425 Views
  • 165 replies
  • 12 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 10160 Views
  • 3 replies
  • 9 likes
  • Security
  • 10160 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ddongnyangi
  • Newbie
  • 500937 Views
  • 982 replies
  • 112 likes
  • Account
  • 500937 Views
  • 982 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 123381 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 123381 Views
  • 74 replies
  • 12 likes

Solved!!Superuser Contribution Samsung Galaxy Watch - Login Problems

Hi, got the new Samsung Galaxy Watch today but I can't get logged in to Spotify Premium so I can stream music via wifi without my phone/listen to music offline - which was one of the main reasons I got the watch for use in the gym. I bought a Samsung...

  • Casual Listener
  • Hi, got the new Samsung Galaxy Watch today but I can't get logged in to Spotify Premium so I can stream music via wifi without my phone/listen to music offline - which was one of the main reasons I g...
  • Not applicable
  • 5926 Views
  • 5 replies
  • 0 likes
  • Premium
  • 5926 Views
  • 5 replies
  • 0 likes

spotify send emails using a language i don't speak !

hello, when spotify comunicate with me through mails or messages, i can't understand the message because it is written using a language that i don't speak. specifically: i live in belgium, spotify sends email using dutch, i don't speak dutch at all. ...

  • Casual Listener
  • hello, when spotify comunicate with me through mails or messages, i can't understand the message because it is written using a language that i don't speak. specifically: i live in belgium, spotify ...
  • Maxim
  • Spotify Star
  • 168 Views
  • 3 replies
  • 0 likes
  • 168 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't login to creators.spotify.com. Why?

When i login to creators.spotify.com, i get an error message. and when i logout, i can access the homepage. Is my account blocked. Please check for me. Email: firemanbronnie@gmail.com

  • Visitor
  • When i login to creators.spotify.com, i get an error message. and when i logout, i can access the homepage. Is my account blocked. Please check for me. Email: firemanbronnie@gmail.com
  • Dessi
  • Moderator
  • 710 Views
  • 1 replies
  • 0 likes
  • 710 Views
  • 1 replies
  • 0 likes

Solved!! not available in my region

how do you select a region to make spotify available? is there any requirements? What should I do for use Spotify in my region?

  • Casual Listener
  • how do you select a region to make spotify available? is there any requirements? What should I do for use Spotify in my region?
  • MyWhole
  • Newbie
  • 2119 Views
  • 8 replies
  • 0 likes
  • 2119 Views
  • 8 replies
  • 0 likes

Logged out of Spotify can’t log back in and need to cancel premium

Was randomly logged out of Spotify and my password was changed and can’t access my old email and need to cancel Spotify premium subscription

  • Visitor
  • Was randomly logged out of Spotify and my password was changed and can’t access my old email and need to cancel Spotify premium subscription
  • ribezaz
  • Spotify Star
  • 153 Views
  • 1 replies
  • 1 likes
  • 153 Views
  • 1 replies
  • 1 likes

I want to keep my playlist and update to a plan with no commercials, but I

don’t have a computer need help with a person from your company I have account but stopped payment because I don’t like commercials!

  • Visitor
  • don’t have a computer need help with a person from your company I have account but stopped payment because I don’t like commercials!
  • Maxim
  • Spotify Star
  • 118 Views
  • 1 replies
  • 0 likes
  • 118 Views
  • 1 replies
  • 0 likes

How do I rearrange my songs in my playlist?

In my mobile app and on the website I can not rearrange my songs in the order I want i can only do it by album or creator and some others but not freely. I know you used to be able to but now I cant

  • Visitor
  • In my mobile app and on the website I can not rearrange my songs in the order I want i can only do it by album or creator and some others but not freely. I know you used to be able to but now I cant
  • TanyaS
  • Spotify Star
  • 1685 Views
  • 1 replies
  • 0 likes
  • 1685 Views
  • 1 replies
  • 0 likes

Solved!! My Facebook was hacked

Hi my name is Shaun Barksdale and my Facebook was hacked and they changed my password and deleted my account. Due to this , I can no longer log into Spotify to change a payment or add an account or anything. Please help me resolve this issue because ...

  • Casual Listener
  • Hi my name is Shaun Barksdale and my Facebook was hacked and they changed my password and deleted my account. Due to this , I can no longer log into Spotify to change a payment or add an account or a...
  • MC85
  • Visitor
  • 4131 Views
  • 6 replies
  • 1 likes
  • 4131 Views
  • 6 replies
  • 1 likes

Superuser Contribution How do I stop someone hacking my spotify

Someone keeps hacking my account. I have changed my password and logged everyone out countless times. I have removed all 3rd party apps and followed all the suggested steps to secure my account a couple of times but after a few days someone manage to...

  • Casual Listener
  • Someone keeps hacking my account. I have changed my password and logged everyone out countless times. I have removed all 3rd party apps and followed all the suggested steps to secure my account a cou...
  • Lourayyd
  • Visitor
  • 4134 Views
  • 5 replies
  • 0 likes
  • 4134 Views
  • 5 replies
  • 0 likes

Superuser Contribution I can't login to Spotify even when I updated my password.

I downloaded Spotify then i was not able to login but I updated my password through Spotify official website. It is still showing incorrect combination

  • Visitor
  • I downloaded Spotify then i was not able to login but I updated my password through Spotify official website. It is still showing incorrect combination
  • Not applicable
  • 376 Views
  • 2 replies
  • 0 likes
  • 376 Views
  • 2 replies
  • 0 likes

I paid for a podcast and still don’t have access to it. How do I fix this?

I was charged $25 to my card and still do not have access to the podcast. How can I get a refund and have granted access to this podcast that I paid for?

  • Visitor
  • I was charged $25 to my card and still do not have access to the podcast. How can I get a refund and have granted access to this podcast that I paid for?
  • vheijnen
  • Visitor
  • 319 Views
  • 2 replies
  • 0 likes
  • 319 Views
  • 2 replies
  • 0 likes

Cannot log in to Spotify because my old email address doesn't exist any longer

(Asking on behalf of a friend who cannot log in)Plan: PremiumCountry: FinlandDevice: Samsung Galaxy 23, Lenovo YogaOperating System: Android, Windows 11 My Question or IssueI have a new email address and the old one doesn't exist any longer.In order ...

  • Visitor
  • (Asking on behalf of a friend who cannot log in) Plan: Premium Country: Finland Device: Samsung Galaxy 23, Lenovo Yoga Operating System: Android, Windows 11   My Question or...
  • Maxim
  • Spotify Star
  • 161 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 161 Views
  • 1 replies
  • 0 likes

Superuser Contribution I keep getting signed out?

PlanFreeCountryUSDeviceOpera GX Browser WebsiteOperating SystemWindows 10 My Question or IssueHey, I just made my account yesterday and when I got back on the next day my password/email wasn't working even though I typed it in right, so I reset the p...

  • Casual Listener
  • Plan Free Country US Device Opera GX Browser Website Operating System Windows 10   My Question or Issue Hey, I just made my account yesterday and when I got back on the next day my pas...
  • Ivelina
  • Moderator
  • 350 Views
  • 3 replies
  • 0 likes
  • Account
  • 350 Views
  • 3 replies
  • 0 likes

I can't change my email. It keeps saying try again later

I kept trying to change my email for the past few months but it just won't work

  • Visitor
  • I kept trying to change my email for the past few months but it just won't work
  • ribezaz
  • Spotify Star
  • 144 Views
  • 1 replies
  • 1 likes
  • 144 Views
  • 1 replies
  • 1 likes

Sil

Sil

  • Visitor
  • Sil
  • ribezaz
  • Spotify Star
  • 150 Views
  • 1 replies
  • 1 likes
  • 150 Views
  • 1 replies
  • 1 likes

Logging in after getting new phone

I have a premium family account with access to my plan manager number (me) but can not login on new phone. Account associated with email isnot the account I was previously using,anyone help?

  • Casual Listener
  • I have a premium family account with access to my plan manager number (me) but can not login on new phone. Account associated with email is not the account I was previously using, anyone help? &nb...
  • Not applicable
  • 6287 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 6287 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Playlist is still here, but all the content is gone...

Hello I have a playlist where I added many tracks, and today I just noticed that all of them were gone. I was really doubting that all the tracks I had in became alltogether unavailable on Spotify so I checked in the options anyway to display the una...

  • Regular
  • Hello 🙂   I have a playlist where I added many tracks, and today I just noticed that all of them were gone. I was really doubting that all the tracks I had in became alltogether unavailable o...
  • Vasil
  • Moderator
  • 813 Views
  • 9 replies
  • 0 likes
  • Other
  • 813 Views
  • 9 replies
  • 0 likes

Superuser Contribution LOGIN Issues x2

I go to log in and it says "Invalid password" (I am 100% sure it is correct because I use a password manager, it was not incorrectly typed).So I go to reset my password and it says "This email address or username is not linked to a Spotify account".S...

  • Regular
  • I go to log in and it says "Invalid password" (I am 100% sure it is correct because I use a password manager, it was not incorrectly typed). So I go to reset my password and it says "This email addr...
  • Novy
  • Moderator
  • 263 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 263 Views
  • 2 replies
  • 0 likes