Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Spotify Star
2024-08-20 3:38:03 PM
yesterday
ssydmarie
Visitor
9139 Views
2 replies
9 likes
Security

9139 Views
2 replies
9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
3 weeks ago
g2_gdlm
Casual Listener
483114 Views
979 replies
111 likes
Account

483114 Views
979 replies
111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1211196 Views
119 replies
117 likes
Account

1211196 Views
119 replies
117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-12-23 3:53:03 PM
Joan
Moderator
121076 Views
72 replies
12 likes
Account
Login
Premium

121076 Views
72 replies
12 likes

Notificaciones Playlists

No recibo notifiaciones cuando se añaden temas a una playlist, antes de ser premium lo hacía. Tengo la configuración con las notificaciones de las playlists marcadas, tanto las PUSH como las de e-mail, pero nada. Alguien sabe cómo solucionarlo? Ya qu...

RubenKst
Casual Listener
No recibo notifiaciones cuando se añaden temas a una playlist, antes de ser premium lo hacía. Tengo la configuración con las notificaciones de las playlists marcadas, tanto las PUSH como las de e-mai...
2015-12-24 1:13:05 PM
2020-03-01 1:10:36 PM
anabelmora
Visitor
1756 Views
16 replies
5 likes
Premium

1756 Views
16 replies
5 likes

Superuser Contribution switching facebook accounts on iphone

PlanPremiumCountry- UK DeviceIphone 6sOperating SystemIOS 13My Question or IssueI'm trying to switch from an old spotify account linked to facebook to a new one, also linked to facebook. When I try and do this on my phone, after pressing log in with ...

user-removed
Visitor
Plan Premium Country- UK Device Iphone 6s Operating System IOS 13 My Question or Issue I'm trying to switch from an old spotify account linked to facebook to a new one, also linked to...
2020-02-29 6:36:51 PM
2020-03-01 12:53:40 PM
Ivan
Spotify Legend
388 Views
1 replies
0 likes
Account

388 Views
1 replies
0 likes

Superuser Contribution Can't sign in on phone

PlanFamily PremiumCountryUnited KingdomDeviceSamsung Galaxy S10Operating SystemAndroid 10 My Question / IssueWas signed out of my Spotify account yesterday morning, managed to sign back in again with ease. Signed out again yesterday afternoon, cannot...

sammiali
Visitor
Plan Family Premium Country United Kingdom Device Samsung Galaxy S10 Operating System Android 10 My Question / Issue Was signed out of my Spotify account yesterday morning, mana...
2020-02-29 5:17:42 PM
2020-03-01 12:41:13 PM
Ivan
Spotify Legend
401 Views
1 replies
0 likes
Account
Login
Premium

401 Views
1 replies
0 likes

Superuser Contribution Premium Family page indefinitely loading after changing plan.

PlanPremium FamilyCountryUSADeviceiPhone XS Max, Windows PC, MacBook AirOperating SystemiOS 13, Windows 10, macOS Catalina My Question or IssueLike the topic says, I just changed my plan to Premium Family to, of course, add my family to my plan. Unfo...

axplcq
Newbie
Plan Premium Family Country USA Device iPhone XS Max, Windows PC, MacBook Air Operating System iOS 13, Windows 10, macOS Catalina My Question or Issue Like the topic says, I just cha...
2020-02-29 10:13:15 PM
2020-03-01 10:02:03 AM
Ivan
Spotify Legend
288 Views
1 replies
0 likes
Account
Premium
Subscription

288 Views
1 replies
0 likes

Solved!!Superuser Contribution Spotify radio keeps popping up when I go to home page

PlanPremium CountryUSA DeviceCoolpad Legacy Operating SystemAndroid Pie My Question or IssueWhenever I switch from my library to the Spotify home page on mobile, I get a pop-up saying "you are this artists top 1% listener" or something like that, and...

Gallifreyan724
Visitor
Plan Premium Country USA Device Coolpad Legacy Operating System Android Pie My Question or Issue Whenever I switch from my library to the Spotify home page on...
2020-02-29 10:02:25 PM
2020-03-01 9:58:08 AM
Ivan
Spotify Legend
630 Views
1 replies
0 likes
Account
Other
Premium

630 Views
1 replies
0 likes

Superuser Contribution Go online to log in

Spotify has been regularly logging me out when in offline mode, and when I try to log back in it says "Please go online to login" giving me the facebook, email address or new account options. When I try to login with either the facebook or email addr...

RobbieDTS
Regular
Spotify has been regularly logging me out when in offline mode, and when I try to log back in it says "Please go online to login" giving me the facebook, email address or new account options. When I ...
2019-05-02 3:25:57 AM
2020-03-01 1:53:22 AM
user-removed
Not applicable
1435 Views
4 replies
3 likes
Account
Login
Other
Premium
Security
Subscription

1435 Views
4 replies
3 likes

Superuser Contribution accounts being leaked

WHERES TWO STEP AUTHENTICATION??? my account got hacked two time in less than 5 months, why is that spotify spam me with messages about me not paying for the service but when people login into my account from all over the world nothing happens?????? ...

bernardiparente
Casual Listener
WHERES TWO STEP AUTHENTICATION??? my account got hacked two time in less than 5 months, why is that spotify spam me with messages about me not paying for the service but when people login in...
2020-02-28 1:27:23 PM
2020-02-29 4:28:19 PM
Xenia
Moderator
1149 Views
1 replies
1 likes
Account
Login
Security

1149 Views
1 replies
1 likes

Solved!! Cannot login on web player

PlanPremiumCountryUnited States of AmericaDeviceSamsung Chromebook Model XE501C13Operating SystemChrome OS Version 79.0.3945.119 (Official Build) (64-bit)My Question or IssueI can log into pages such as the community forums, but the first time I logg...

MicFox
Casual Listener
Plan Premium Country United States of America Device Samsung Chromebook Model XE501C13 Operating System Chrome OS Version 79.0.3945.119 (Official Build) (64-bit) My Question or Issue I can l...
2020-02-28 1:55:35 AM
2020-02-29 1:59:08 AM
MicFox
Casual Listener
5425 Views
4 replies
1 likes
Login
Other
Premium

5425 Views
4 replies
1 likes

Off line

Ciao spesso nel mio profilo family non mi fa accedere dicendo che sono off line e pertanto non posso accedere ma non mi fa modificare nulla. L'unica soluzione che ho trovato e disinstallare l'applicazione e installarla nuovamente ma cosi perdo le can...

Serena19721
Newbie
Ciao spesso nel mio profilo family non mi fa accedere dicendo che sono off line e pertanto non posso accedere ma non mi fa modificare nulla. L'unica soluzione che ho trovato e disinstallare l'applica...
2018-01-25 11:34:57 PM
2020-02-28 10:28:42 PM
Jose_M
Spotify Star
314 Views
1 replies
0 likes

314 Views
1 replies
0 likes

How do I change my display name?

PlanPremiumCountryMalaysiaDeviceHuawei Mate 10Operating SystemEMUI 9 My Question or IssueI've read that although it is not possible to change my username, I can change y display name but I can't seen to figure out how. I've been fiddling for 10 mins ...

Jason1224
Visitor
Plan Premium Country Malaysia Device Huawei Mate 10 Operating System EMUI 9 My Question or Issue I've read that although it is not possible to change my username, I can change y disp...
2020-02-28 1:25:17 PM
2020-02-28 5:27:47 PM
Emilia_8
Community Legend
445 Views
1 replies
2 likes
Account
Other

445 Views
1 replies
2 likes

Oops something went wrong - premium member

Hello! I can't play music, it appears I'm logged in, but I can still see the log in at the top right but can still view my profile details. My payment options have been valid for the last few months. When I click Log In it says oops something went wr...

CCC0
Visitor
Hello! I can't play music, it appears I'm logged in, but I can still see the log in at the top right but can still view my profile details. My payment options have been valid for the last few months....
2020-02-28 4:13:35 AM
2020-02-28 12:33:56 PM
ma_marquezini
Composer
801 Views
2 replies
1 likes
Login

801 Views
2 replies
1 likes

Web page wont let me log in

PlanFreeCountryUSDeviceDell Precision M 4700Operating SystemUbuntu 18? i dont remember My Question or IssueSo I mainly use the web player for Spotify and i recently changed my password, and when i (tried to) log in it reloads the page and says someth...

OwO_Penguin
Regular
Plan Free Country US Device Dell Precision M 4700 Operating System Ubuntu 18? i dont remember My Question or Issue So I mainly use the web player for Spotify and i recently c...
2020-02-28 1:07:28 AM
2020-02-28 12:11:46 PM
ma_marquezini
Composer
564 Views
2 replies
0 likes
Free
Login

564 Views
2 replies
0 likes

Superuser Contribution Can't play Tangerine Raphsody album by Snorre Kirk and Stephen Riley

Saw this album suggestion on my android app. Cant play any song from this album. Also cant find this album on artists pages.https://open.spotify.com/album/5WOJsxEPQpmDQ3qgnt0lQR?si=FCWaazVbRfyDfdje6yRq8A

max_e87
Composer
Saw this album suggestion on my android app. Cant play any song from this album. Also cant find this album on artists pages. https://open.spotify.com/album/5WOJsxEPQpmDQ3qgnt0lQR?si=FCWaazVbRfyDfdje...
2020-02-23 7:19:36 AM
2020-02-28 9:32:03 AM
Peter
Spotify Legend
2093 Views
3 replies
1 likes
Android

2093 Views
3 replies
1 likes

Superuser Contribution Can't login using desktop app

I can't login using the desktop app. Everytime I put in my password I get the message : The username or password is incorrect (Error Code: 3). I have reset my password and reinstalled Spotify and neither has worked.The problem just started today, it ...

cherylp211
Newbie
I can't login using the desktop app. Everytime I put in my password I get the message : The username or password is incorrect (Error Code: 3). I have reset my password and reinstalled Spotify and nei...
2018-01-09 5:55:57 PM
2020-02-27 3:04:10 PM
xavierniu
Casual Listener
700 Views
4 replies
0 likes

700 Views
4 replies
0 likes

Superuser Contribution Expire date

hi, i can’t see the expire date of my premium account anymore. I’ll use Spotify gift cards for premium. is this function disabled?

tonygils16
Casual Listener
hi, i can’t see the expire date of my premium account anymore. I’ll use Spotify gift cards for premium. is this function disabled?
2020-02-26 8:18:39 AM
2020-02-27 8:58:52 AM
Ivan
Spotify Legend
3101 Views
4 replies
0 likes
Premium
Subscription

3101 Views
4 replies
0 likes

Solved!! GetFlix - Unable to login desktop (Firewall Error) or play on mobile via 'internet' or 'mobile data'

PlanPremiumCountryAustraliaDeviceWindows 10 Desktop & Samsung S10 My Question or IssueI'm unable to login in on Spotify desktop due to a 'firewall error'. I'm able to login to the website so I know my username/Password are correct. When I tried to pl...

shaun33
Casual Listener
Plan Premium Country Australia Device Windows 10 Desktop & Samsung S10 My Question or Issue I'm unable to login in on Spotify desktop due to a 'firewall error'. I'm able to login t...
2020-02-25 12:13:31 AM
2020-02-27 1:05:54 AM
grum6553
Casual Listener
2775 Views
4 replies
0 likes
Account
Login
Premium

2775 Views
4 replies
0 likes

Recent update

PlanPremiumDevice(iPhone X and IPod touch ) My Question or Issue My issue is that i had the update of the album artwork being next to the name of the song (I’ve had it for the last few weeks )but now (i have not changed anything),automatically i don'...

ER1836
Casual Listener
Plan Premium Device (iPhone X and IPod touch ) My Question or Issue My issue is that i had the update of the album artwork being next to the name of the song (I’ve had it...
2020-02-24 11:50:20 PM
2020-02-26 7:45:45 PM
ER1836
Casual Listener
665 Views
4 replies
0 likes
Account
Other
Premium
Subscription
Unlimited

665 Views
4 replies
0 likes

Cant log in to my account!!

PlanPremiumCountryUnited StatesDeviceSamsung 10eOperating SystemAndroid My Question or IssueI cant log in to my spotify. My username is merandarm430, but when I reset password it's not linked to any gmail. When I do use my gmail it gives me a whole o...

merandarm430
Casual Listener
Plan Premium Country United States Device Samsung 10e Operating System Android My Question or Issue I cant log in to my spotify. My username is merandarm430, but when I reset passwor...
2020-02-26 3:26:14 PM
2020-02-26 4:52:14 PM
Emilia_8
Community Legend
640 Views
2 replies
0 likes
Account
Login
Premium
Subscription

640 Views
2 replies
0 likes

Superuser Contribution Hacked account

I have a premium plan under another username (meghan_hutchins) and someone else started using the account while I was listening (clearly hacked it). I tried to reset the password but I didn't receive an email. Either I've used an old email address or...

MeghanH
Visitor
I have a premium plan under another username (meghan_hutchins) and someone else started using the account while I was listening (clearly hacked it). I tried to reset the password but I didn't receive...
2020-02-26 1:37:00 PM
2020-02-26 4:10:44 PM
Mario
Spotify Legend
1064 Views
3 replies
0 likes
Account
Premium
Security

1064 Views
3 replies
0 likes

Superuser Contribution Family invitation isnt working

PlanPremiumCountryGermanyDevice(Huawai P80 something )Operating System( Android) My Question or Issue Hi, i got an invitation for a family account. When i klick the link i am forwarded to confirm that this is my accound and afterwards asked to enter ...

Edgar111
Casual Listener
Plan Premium Country Germany Device (Huawai P80 something ) Operating System ( Android) My Question or Issue Hi, i got an invitation for a family account. When i kli...
2020-02-21 8:33:17 AM
2020-02-26 4:05:29 PM
Xenia
Moderator
1042 Views
4 replies
0 likes
Account

1042 Views
4 replies
0 likes

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