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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 9046 Views
  • 1 replies
  • 9 likes
  • Security
  • 9046 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 482139 Views
  • 979 replies
  • 111 likes
  • Account
  • 482139 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210919 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210919 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120932 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120932 Views
  • 72 replies
  • 12 likes

My playlists are gone!

I opened Spotify when I got home from and noticed that all my playlists were gone. I checked my phone to see if it was just my computer but they were gone there aswell. I tried doing this but it didn't work, I also sent a message to the costumer serv...

  • Newbie
  • I opened Spotify when I got home from and noticed that all my playlists were gone. I checked my phone to see if it was just my computer but they were gone there aswell.   I tried doing this ...
  • Peter__
  • Community Legend
  • 148 Views
  • 1 replies
  • 0 likes
  • 148 Views
  • 1 replies
  • 0 likes

Indie Radio Station "Tainted"

Hi, I was recently at a party where my spotify account was used as the music source for the night. Unfortunately a lot of spanish music and strange foreign music was listened to on the night and now my Indie Radio station is "tainted" with this music...

  • Newbie
  • Hi,   I was recently at a party where my spotify account was used as the music source for the night. Unfortunately a lot of spanish music and strange foreign music was listened to on the nig...
  • Peter__
  • Community Legend
  • 342 Views
  • 1 replies
  • 0 likes
  • 342 Views
  • 1 replies
  • 0 likes

Solved!! My 2 year old son deleted all my playlist!!!!

My son has deleted all playlists in Spotify... And each time, we try to create a new one, he deletes it!!!!!! Please could you help me recovered our playlist? I succeed in copying names of lists (by doing a print screen on my computer just before ref...

  • Newbie
  • My son has deleted all playlists in Spotify... And each time, we try to create a new one, he deletes it!!!!!!  Please could you help me recovered our playlist? I succeed in copying names of ...
  • user-removed
  • Not applicable
  • 336 Views
  • 2 replies
  • 0 likes
  • 336 Views
  • 2 replies
  • 0 likes

Paid for premium but still a free user

I have reinstalled, relogged and rebooted etc but i'm still a free user. I want to have premium or else i will need my money back.

  • Regular
  • I have reinstalled, relogged and rebooted etc but i'm still a free user. I want to have premium or else i will need my money back.
  • donibejta
  • Regular
  • 716 Views
  • 13 replies
  • 0 likes
  • 716 Views
  • 13 replies
  • 0 likes

Solved!! Going from Spotify free to Premium

I just signed up for the Premium Spotify and when I go back to Spotify on my IPhone it says only premium members allowed and I can only use radio. I logged out and logged back in but it still says this. Is there some sort of wait for activation to ge...

  • Casual Listener
  • I just signed up for the Premium Spotify and when I go back to Spotify on my IPhone it says only premium members allowed and I can only use radio.  I logged out and logged back in but it still s...
  • user-removed
  • Not applicable
  • 343 Views
  • 3 replies
  • 0 likes
  • 343 Views
  • 3 replies
  • 0 likes

Solved!! Spotify Premium 30 days trial

Hello! I received an email from Spotify "Get another 30 days for free" When I click on the "get 30 days free" button, it brings me to a page that says Subscription status You have an active Spotify Premium subscription. Your subscription will automat...

  • Casual Listener
  • Hello!   I received an email from Spotify "Get another 30 days for free"   When I click on the "get 30 days free" button, it brings me to a page that says   Subscription st...
  • wallflowergrace
  • Casual Listener
  • 904 Views
  • 5 replies
  • 0 likes
  • 904 Views
  • 5 replies
  • 0 likes

Accuracy with Artists' names.

Spotify should be more accurate in knowing Artists' names and not get confused distinguishing artists' names with each other. For example, the christian artist: The Ambassador is mixed up with the reggae artist the ambassador. Two different music sty...

  • Casual Listener
  • Spotify should be more accurate in knowing Artists' names and not get confused distinguishing artists' names with each other. For example, the christian artist: The Ambassador is mixed up with the re...
  • Peter__
  • Community Legend
  • 263 Views
  • 1 replies
  • 0 likes
  • 263 Views
  • 1 replies
  • 0 likes

account dissabled

I have a premium account throug my mobile provider, but when i try to log in its says that my account is disabled. I have contacted them and there is nothing wrong with the payment, i have sent you a mail but no answer. Luckely I had this old account...

  • Regular
  • I have a premium account throug my mobile provider, but when i try to log in its says that my account is disabled. I have contacted them and there is nothing wrong with the payment, i have sent you a...
  • johndrmg
  • Regular
  • 506 Views
  • 11 replies
  • 0 likes
  • 506 Views
  • 11 replies
  • 0 likes

Account features and playlists disappeared

Hello, Yesterday my playslists and general account settings disappeared. I'm suddently no longer an "Unlimited" user, and have a free account instead. I havent done any changes myself or haven't changed my account setting either. I please need some h...

  • Newbie
  • Hello,   Yesterday my playslists and general account settings disappeared. I'm suddently no longer an "Unlimited" user, and have a free account instead. I havent done any changes myself or h...
  • Peter__
  • Community Legend
  • 183 Views
  • 1 replies
  • 0 likes
  • 183 Views
  • 1 replies
  • 0 likes

Account swiped for information

I recently accidentally connected my dads iphone to facebook using my facebook user, now all of my playlists and subscribers have been deleted, is there any way to get them back again?

  • Newbie
  • I recently accidentally connected my dads iphone to facebook using my facebook user, now all of my playlists and subscribers have been deleted, is there any way to get them back again?
  • Peter__
  • Community Legend
  • 141 Views
  • 1 replies
  • 0 likes
  • 141 Views
  • 1 replies
  • 0 likes

Solved!! Delete my account

I accidental made an account through facebook and i do not want it. I sent two emails through contact us but I get the same automated email in response. I don't understand why this is so complicated, but can someone please tell me how to delete my ac...

  • Visitor
  • I accidental made an account through facebook and i do not want it. I sent two emails through contact us but I get the same automated email in response. I don't understand why this is so complicated,...
  • Peter__
  • Community Legend
  • 554 Views
  • 4 replies
  • 0 likes
  • 554 Views
  • 4 replies
  • 0 likes

reset

Spotify

  • Casual Listener
  • Spotify
  • Peter__
  • Community Legend
  • 165 Views
  • 2 replies
  • 0 likes
  • 165 Views
  • 2 replies
  • 0 likes

Solved!! can't start or re-install spotify on my macbook air

hey, got a problem, was listening to music and all of a sudden spotify closed and now i cannot open it again. i deleted it and tried to re-install it but that is not possible anymore... can any1 help me, pleaaase? NEED MY MUSIC

  • Casual Listener
  • hey,   got a problem, was listening to music and all of a sudden spotify closed and now i cannot open it again. i deleted it and tried to re-install it but that is not possible anymore... ca...
  • pixelschatten
  • Casual Listener
  • 578 Views
  • 1 replies
  • 0 likes
  • 578 Views
  • 1 replies
  • 0 likes

Solved!! Wrong facebook account connected to my unlimited subscription account

Hi, my friends facebook account is somehow connected to my unlimited account and need it disconnecting from it, how is this done thanks???

  • Casual Listener
  • Hi, my friends facebook account is somehow connected to my unlimited account and need it disconnecting from it, how is this done thanks???  
  • magnumwhite1
  • Casual Listener
  • 259 Views
  • 2 replies
  • 0 likes
  • 259 Views
  • 2 replies
  • 0 likes

account deleted

My account at toobam@umd.edu was deleted with no notice and all the playlists I spent hours putting together. i think it might have been an error because my mom's bank card was getting charged 3 times from spotify per month and she called to disable ...

  • Newbie
  • My account at toobam@umd.edu was deleted with no notice and all the playlists I spent hours putting together. i think it might have been an error because my mom's bank card was getting charged 3 time...
  • Peter__
  • Community Legend
  • 205 Views
  • 1 replies
  • 0 likes
  • 205 Views
  • 1 replies
  • 0 likes

I have been charged twice for a subscription but have had 0 days of premium service

The title says it all. I tried to upgrade to premium over a month ago and the interface on my GS2 was giving me errors and saying that my payment could not be completed. My bank account says otherwise. I have been charged twice for ABSOLUTELY NOTHING...

  • Casual Listener
  • The title says it all. I tried to upgrade to premium over a month ago and the interface on my GS2 was giving me errors and saying that my payment could not be completed. My bank account says otherwis...
  • Peter__
  • Community Legend
  • 172 Views
  • 1 replies
  • 0 likes
  • 172 Views
  • 1 replies
  • 0 likes

Logged out and back in.

It still only plays radio and not my playlists. I paid the 9.99$/month premium.username: reflectsilence

  • Newbie
  • It still only plays radio and not my playlists. I paid the 9.99$/month premium. username: reflectsilence
  • Peter__
  • Community Legend
  • 143 Views
  • 1 replies
  • 0 likes
  • 143 Views
  • 1 replies
  • 0 likes

student discount feature not available?

Trying to get Spotify premium using my nus card and keep getting this message after I click confirm purchase?

  • Newbie
  • Trying to get Spotify premium using my nus card and keep getting this message after I click confirm purchase?
  • Peter__
  • Community Legend
  • 277 Views
  • 1 replies
  • 0 likes
  • 277 Views
  • 1 replies
  • 0 likes

missing playlists

uninstalled spotify and installed it again and then my playlists was gone on the computer, but my spotify on my cell was he palaylists still there. how do i solve this?

  • Newbie
  • uninstalled spotify and installed it again and then my playlists was gone on the computer, but my spotify on my cell was he palaylists still there. how do i solve this?
  • Peter__
  • Community Legend
  • 146 Views
  • 1 replies
  • 0 likes
  • 146 Views
  • 1 replies
  • 0 likes

one of my friends profile shows nothing but everyone elses shows their playlists

one of my friends profile shows nothing but everyone elses shows their playlists.. how come i cant see her playlists.. is it because she is a premium user and im not.. and if i go premium will other people not be able to see my lists

  • Regular
  • one of my friends profile shows nothing but everyone elses shows their playlists.. how come i cant see her playlists.. is it because she is a premium user and im not..  and if i go premium will ...
  • mikefurbs
  • Regular
  • 321 Views
  • 5 replies
  • 0 likes
  • 321 Views
  • 5 replies
  • 0 likes