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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9296 Views
  • 3 replies
  • 9 likes
  • Security
  • 9296 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 484374 Views
  • 979 replies
  • 111 likes
  • Account
  • 484374 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211589 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211589 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121266 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121266 Views
  • 72 replies
  • 12 likes

My son has changed my profile name to his facebook account??

Ok when i log on to spotify with my log in id and password I see my sons facebook picture and facebook account name. how do I get that off from MY account?

  • Casual Listener
  • Ok when i log on to spotify with my log in id and password I see my sons facebook picture and facebook account name. how do I get that off from MY account?
  • Peter__
  • Community Legend
  • 375 Views
  • 3 replies
  • 0 likes
  • 375 Views
  • 3 replies
  • 0 likes

Solved!! Won't scrobble my music to last.fm from phone anymore

My iPhone Spotify app used to scrobble my music just fine. Now all of a sudden it stopped. I wonder if there was something in a new update. I've reinstalled my app, but that didn't fix it. I checked to make sure the information was right in my settin...

  • Casual Listener
  • My iPhone Spotify app used to scrobble my music just fine.  Now all of a sudden it stopped.  I wonder if there was something in a new update.  I've reinstalled my app, but that didn't ...
  • Peter__
  • Community Legend
  • 1851 Views
  • 5 replies
  • 1 likes
  • 1851 Views
  • 5 replies
  • 1 likes

Spotify notificationy by mistake

Hi! For the last few months I've been receiving Spotify notification e-Mails from no-reply@news.spotifymail.com (facebook friends now using Spotify, Playlist subscriptions etc.). These E-Mails are sent to my e-mail address. However, I receive those e...

  • Newbie
  • Hi!   For the last few months I've been receiving Spotify notification e-Mails from no-reply@news.spotifymail.com (facebook friends now using Spotify, Playlist subscriptions etc.). These ...
  • Peter__
  • Community Legend
  • 332 Views
  • 1 replies
  • 0 likes
  • 332 Views
  • 1 replies
  • 0 likes

account cancellation

i have cancelled my account twice now, and yet i have receeved another statement that shows me that the premium has been charged AGAIN... i want the last 3 premiums refunded and my account cancelled or i will seek legal advise with this

  • Visitor
  • i have cancelled my account twice now, and yet i have receeved another statement that shows me that the premium has been charged AGAIN... i want the last 3 premiums refunded and my account cancelled ...
  • Peter__
  • Community Legend
  • 197 Views
  • 1 replies
  • 0 likes
  • 197 Views
  • 1 replies
  • 0 likes

Solved!! Spotify's privacy feature checkboxes are not working. [Top Tracks]

I have unchecked the "Make my Top Tracks playlist public" option in preferences, and still my "Top Tracks" gets shown publicly on my profile. I have re-installed, cleared cache. Nothing works. What's worse is that the top tracks are tracks I don't ev...

  • Newbie
  • I have unchecked the "Make my Top Tracks playlist public" option in preferences, and still my "Top Tracks" gets shown publicly on my profile.  I have re-installed, cleared cache. Nothing works. ...
  • Peter__
  • Community Legend
  • 618 Views
  • 3 replies
  • 1 likes
  • 618 Views
  • 3 replies
  • 1 likes

When logging in with FB, it states that I am not a Premium user ?

Hello. I have a Premier Spotify account, which I use on 4 devices. 2 are mine., and two are my wife's. When logging in with my spotify username (I had an account before Spotify joined with facebook), all is normal. I also used to be able to log in vi...

  • Casual Listener
  • Hello. I have a Premier Spotify account, which I use on 4 devices. 2 are mine., and two are my wife's.    When logging in with my spotify username (I had an account before Spotify  j...
  • 236 Views
  • 0 replies
  • 0 likes
  • 236 Views
  • 0 replies
  • 0 likes

Solved!! Ads on premium account

I just signed up for premium, and there are still ads. This seems wrong.

  • Newbie
  • I just signed up for premium, and there are still ads.  This seems wrong.
  • Sam
  • Spotify
  • 921 Views
  • 5 replies
  • 0 likes
  • 921 Views
  • 5 replies
  • 0 likes

Facebook App Settings: Invalid permission specified

When clicking the Spotify App edit link on the Facebook App Settings page, I recieve the following error: Invalid permission specifiedThe app requested an invalid permission: whitelisted_offline_access Here is a screenshot of the issue: http://i.minu...

  • Visitor
  • When clicking the Spotify App edit link on the Facebook App Settings page, I recieve the following error:   Invalid permission specified The app requested an invalid permission: whitelisted_o...
  • Sam
  • Spotify
  • 2702 Views
  • 5 replies
  • 5 likes
  • Facebook
    Privacy
    settings
  • 2702 Views
  • 5 replies
  • 5 likes

Can't withdraw funds due to an error with creditcard

today i logged on my spotify and i got the message "Can't withdraw funds due to an error.... witch credit card" what happend?

  • Newbie
  • today i logged on my spotify and i got the message  "Can't withdraw funds due to an error.... witch credit card"   what happend?
  • Peter__
  • Community Legend
  • 307 Views
  • 1 replies
  • 0 likes
  • 307 Views
  • 1 replies
  • 0 likes

Solved!! Can't buy premium

Hey all! Need some help. Since I wanted to buy premium here today its just sayed to me: Error, Please wait a while.So I couldn't confirm my purchase. That was what happened when used Chrome.So then I tried out with Internet explorer, it say that I co...

  • Regular
  • Hey all!   Need some help.   Since I wanted to buy premium here today its just sayed to me: Error, Please wait a while. So I couldn't confirm my purchase.  That was what happened...
  • Sam
  • Spotify
  • 5980 Views
  • 28 replies
  • 1 likes
  • 5980 Views
  • 28 replies
  • 1 likes

Solved!! Hidden tracks on playlists

Hi, I have this playlist with 20 tracks, but it states it should have 21 tracks. On Spotify I really see 20 tracks, but I embedded a widget of the playlist on my blog. And the widget does show a 21st track. It's a track that was deleted months ago, s...

  • Music Fan
  • Hi,   I have this playlist with 20 tracks, but it states it should have 21 tracks. On Spotify I really see 20 tracks, but I embedded a widget of the playlist on my blog. And the widget does sh...
  • jinnah_mushier
  • Music Fan
  • 11638 Views
  • 6 replies
  • 0 likes
  • 11638 Views
  • 6 replies
  • 0 likes

Verified Artist Account & Username Privacy Issue

I have my Spotify Premium Account now linked to my Artist profile - little veified badge and everything, great stuff. Problem is, if anyone shares the URL for the Artist now, it contains my PERSONAL username, that I use to hide away on the internet. ...

  • Casual Listener
  • I have my Spotify Premium Account now linked to my Artist profile - little veified badge and everything, great stuff.   Problem is, if anyone shares the URL for the Artist now, it contains my ...
  • monusmaan
  • Casual Listener
  • 2484 Views
  • 5 replies
  • 3 likes
  • 2484 Views
  • 5 replies
  • 3 likes

cancleing and giving up if i cant find a solution soon {solved}

i just sighned up for 30 day premium trial and when i try to play music on phone or pc tells me i need to be premium when i am all the sudden started working after almoast an hour might wana include in the details somehwere upgrade takes time...

  • Newbie
  • i just sighned up for 30 day premium trial and when i try to play music on phone or pc tells me i need to be premium when i am   all the sudden started working after almoast an hour might wana...
  • Taylor
  • Community Legend
  • 283 Views
  • 1 replies
  • 0 likes
  • 283 Views
  • 1 replies
  • 0 likes

Solved!! Changing country to Ireland

I'm having trouble changing my country from UK to Ireland. The form asks for a postcode, which don't exist in Ireland. If I enter nothing, I get an error message saying "The postal code you entered was not valid for the selected country." If I enter ...

  • Casual Listener
  • I'm having trouble changing my country from UK to Ireland.  The form asks for a postcode, which don't exist in Ireland.  If I enter nothing, I get an error message saying "The postal code y...
  • Sam
  • Spotify
  • 1880 Views
  • 10 replies
  • 0 likes
  • 1880 Views
  • 10 replies
  • 0 likes

I got billed for joining and I never signed up or authorized payment!

Neither did my partner. The money was taken off my credit card. How do I get the charge removed and make sure this doesn't happen again? Could this have happened because my email was hacked recently and sent spam to my contacts? I changed the passwor...

  • Newbie
  • Neither did my partner.  The money was taken off my credit card.  How do I get the charge removed and make sure this doesn't happen again?  Could this have happened because my email wa...
  • Peter__
  • Community Legend
  • 284 Views
  • 1 replies
  • 0 likes
  • 284 Views
  • 1 replies
  • 0 likes

Solved!! Upgraded to premium but iOS apps wont update

I've tried logging out/in, turning off device, and reinstalling app. Still not letting me access premium content on iPad or iPhone.

  • Newbie
  • I've tried logging out/in, turning off device, and reinstalling app. Still not letting me access premium content on iPad or iPhone.
  • chazmatazz
  • Newbie
  • 627 Views
  • 5 replies
  • 0 likes
  • 627 Views
  • 5 replies
  • 0 likes

Facebook wont link with new account

I had an old account I think I had created with a facebook account. But now I've created a second account which I want to use as my main one. However, I've tried disconnecting facebook in the old account. And deleting the spotify app in facebook and ...

  • Casual Listener
  • I had an old account I think I had created with a facebook account. But now I've created a second account which I want to use as my main one. However, I've tried disconnecting facebook in the old acc...
  • Peter__
  • Community Legend
  • 479 Views
  • 5 replies
  • 0 likes
  • 479 Views
  • 5 replies
  • 0 likes

Different content on my computer to my iPhone

Good morning everyone. Or good afternoon if you're reading after lunch. I've had a look around here and can't find the answer to this question. In essence my iPhone app doesn't have the same content as my home computer. Example: I did a search on my ...

  • Newbie
  • Good morning everyone. Or good afternoon if you're reading after lunch.   I've had a look around here and can't find the answer to this question. In essence my iPhone app doesn't have the same...
  • Peter__
  • Community Legend
  • 242 Views
  • 1 replies
  • 0 likes
  • 242 Views
  • 1 replies
  • 0 likes

Paypal with no Creditcart

Hey Guys I like Spotify really and i want a Premium Account. The Problem is, i have NO creditcart.But, what else! I have Paypal. On my Paypal account are more than 50.- But when i want to pay want Paypal my creditcart! I repeat: I have NO creditcart....

  • Newbie
  • Hey Guys   I like Spotify really and i want a Premium Account. The Problem is, i have NO creditcart. But, what else! I have Paypal. On my Paypal account are more than 50.-   But when i...
  • Peter__
  • Community Legend
  • 450 Views
  • 3 replies
  • 0 likes
  • 450 Views
  • 3 replies
  • 0 likes

After payment faillure, I resubscribed and now I can't find any of my playlists!!

Even though I believe the first payment was wrongfully declined, I used a different card and resubscribed. When i logged in again none of my playlists were there!! I had SO much music! Do they automatically delete everything right after?

  • Newbie
  • Even though I believe the first payment was wrongfully declined, I used a different card and resubscribed. When i logged in again none of my playlists were there!! I had SO much music! Do they automa...
  • Peter__
  • Community Legend
  • 209 Views
  • 1 replies
  • 0 likes
  • 209 Views
  • 1 replies
  • 0 likes