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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8916 Views
  • 1 replies
  • 9 likes
  • Security
  • 8916 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 479999 Views
  • 979 replies
  • 111 likes
  • Account
  • 479999 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210410 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210410 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120566 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120566 Views
  • 72 replies
  • 12 likes

Solved!! 10 Hours limit per month (german)

Hallo, habe mich vor 3 Tagen bei SPotify angemeldet. (Free) Nach diesen 3 Tagen wurde mir angezeigt, dass meine 10 Stunden pro Monat aufgebraucht seien... Laut Spotify selbst müsste es aber folgendermaßen geregelt sein: Wie viel Musik kann ich über S...

  • Regular
  • Hallo, habe mich vor 3 Tagen bei SPotify angemeldet. (Free) Nach diesen 3 Tagen wurde mir angezeigt, dass meine 10 Stunden pro Monat aufgebraucht seien...   Laut Spotify selbst müsste es...
  • M4GnI
  • Regular
  • 2916 Views
  • 9 replies
  • 0 likes
  • 2916 Views
  • 9 replies
  • 0 likes

Solved!! Recover deleted playlist

Hi, The kids deleted my most precius playlist last night. Please recover it for me! The playlist is called "Det är lugnt"

  • Newbie
  • Hi, The kids deleted my most precius playlist last night. Please recover it for me!   The playlist is called "Det är lugnt"    
  • meahtenoha
  • Spotify
  • 3828 Views
  • 12 replies
  • 1 likes
  • 3828 Views
  • 12 replies
  • 1 likes

Solved!! Available tracks differ by user

Hello, I always assumed that the tracks that are playable in Spotify are related to your location. Some tracks you can play in the UK, but not in The Netherlands. Has something to do with contract with label companies. I can understand that. Now I wa...

  • Casual Listener
  • Hello, I always assumed that the tracks that are playable in Spotify are related to your location. Some tracks you can play in the UK, but not in The Netherlands. Has something to do with contract ...
  • RonaldP
  • Casual Listener
  • 667 Views
  • 6 replies
  • 0 likes
  • 667 Views
  • 6 replies
  • 0 likes

Unlimited doen't working

I subscribed an unlimited abonnement but I cheals ten music. Every times I try a following message appear : spotiffy premium is required for on demand Mobil streaming. It s free to stream in the desktop. Sorry for my ignorance but I don t understand ...

  • Newbie
  • I subscribed an unlimited abonnement but I cheals ten music. Every times I try a following message appear : spotiffy premium is required for on demand Mobil streaming. It s free to stream in the desk...
  • Peter__
  • Community Legend
  • 230 Views
  • 1 replies
  • 0 likes
  • 230 Views
  • 1 replies
  • 0 likes

Need to make Facebook account into Regular Account. Premium Customer.

Hi guys,Recently deactivated my facebook for various reasons. I still want to continue paying for and using Spotify, so I need instructions on how to make my account into a Spotify only type, as loging in currently reactivates my Facebook.

  • Casual Listener
  • Hi guys, Recently deactivated my facebook for various reasons. I still want to continue paying for and using Spotify, so I need instructions on how to make my account into a Spotify only type, as ...
  • Peter__
  • Community Legend
  • 284 Views
  • 3 replies
  • 0 likes
  • 284 Views
  • 3 replies
  • 0 likes

I can't log into Spotify without my facebook information,

When I signed up for Spotify, I had to use my Facebook. I have deactivated my Facebook, but when I log into Spotify, it reactivates it. I do not know how to get my username and cannot log in.

  • Newbie
  • When I signed up for Spotify, I had to use my Facebook. I have deactivated my Facebook, but when I log into Spotify, it reactivates it. I do not know how to get my username and cannot log in. 
  • Stupify
  • Community Legend
  • 622 Views
  • 1 replies
  • 0 likes
  • 622 Views
  • 1 replies
  • 0 likes

Premium account needed to listen to music for more than 10 hours? Really?

I have downloaded Spotify a few months ago. Now that I have a lot of music and playlists on my computer, Spotify asks me to pay for a premium account, if I want to listen to music for more than 10 hours a month. Before there was only a request for be...

  • Regular
  • I have downloaded Spotify a few months ago. Now that I have a lot of music and playlists on my computer, Spotify asks me to pay for a premium account, if I want to listen to music for more than 10 ho...
  • ee87
  • Regular
  • 1140 Views
  • 12 replies
  • 0 likes
  • 1140 Views
  • 12 replies
  • 0 likes

Missing playlists/starred tracks am paying premium still but have no songs

My playlists/starred songs are all gone. No solutions on here work, everything looks normal and its says im still on my premium account for which im paying for. This has happened on my laptop and on my android phone. I have used spotify for a long ti...

  • Regular
  • My playlists/starred songs are all gone. No solutions on here work, everything looks normal and its says im still on my premium account for which im paying for. This has happened on my laptop and on ...
  • NakeiferW
  • Regular
  • 830 Views
  • 4 replies
  • 1 likes
  • 830 Views
  • 4 replies
  • 1 likes

Songs are gone

I only sign in using my FB account and saw this same issue on another thread so I know your team is able to fix the problem. Please helP

  • Newbie
  • I only sign in using my FB account and saw this same issue on another thread so I know your team is able to fix the problem. Please helP
  • Peter__
  • Community Legend
  • 253 Views
  • 1 replies
  • 0 likes
  • 253 Views
  • 1 replies
  • 0 likes

Solved!! Tried to sign up for 60-day free trial but was charged?

I clicked through the 60-day free trial link, created an account and entered my credit card info. But it appears that rather than getting a free trial first, I was charged for a premium account. How can I get this remedied?

  • Regular
  • I clicked through the 60-day free trial link, created an account and entered my credit card info. But it appears that rather than getting a free trial first, I was charged for a premium account. How ...
  • Peter__
  • Community Legend
  • 1080 Views
  • 10 replies
  • 0 likes
  • 1080 Views
  • 10 replies
  • 0 likes

no sound

songs are playing but no sound  

  • Newbie
  • songs are playing but no sound  
  • Peter__
  • Community Legend
  • 289 Views
  • 1 replies
  • 0 likes
  • 289 Views
  • 1 replies
  • 0 likes

Can't download purchased songs!

Hello. I've purchased music twice now that I can't download. Last time I bought a tune was about 4-5 months ago, and today the same thing happens. Spotify notifies me that I have one download. But when I click in the upper right corner, the download ...

  • Regular
  • Hello. I've purchased music twice now that I can't download. Last time I bought a tune was about 4-5 months ago, and today the same thing happens. Spotify notifies me that I have one download. But wh...
  • Peter__
  • Community Legend
  • 253 Views
  • 1 replies
  • 0 likes
  • 253 Views
  • 1 replies
  • 0 likes

Spotify is not working

Hay guys my Spotify isnt working now because i had 2 Days Premium and after them i cant cancel it and i cant hear music now and helps pls.

  • Newbie
  • Hay guys my Spotify isnt working now because i had 2 Days Premium and after them i cant cancel it and i cant hear music now and helps pls.
  • Peter__
  • Community Legend
  • 350 Views
  • 1 replies
  • 0 likes
  • 350 Views
  • 1 replies
  • 0 likes

Convert facbook account to spotify only account

Spotify has recently dropped the Facebook account requirement, at least here in Austria. Is there any way to convert my account to a Spotify-only account and remove any ties to my Facebook account? Or will it at least be possible at some point in the...

  • Music Fan
  • Spotify has recently dropped the Facebook account requirement, at least here in Austria. Is there any way to convert my account to a Spotify-only account and remove any ties to my Facebook account? O...
  • neo-x
  • Community Legend
  • 913 Views
  • 4 replies
  • 0 likes
  • 913 Views
  • 4 replies
  • 0 likes

why have i been charged £9.99?

right so im checking my bank account today to find a statement for £9.99 from my visa through paypal????? i dont even use paypal now (deleted my account a good few months ago!) and iv checked the settings on spotify and it does NOT have any payment o...

  • Casual Listener
  • right so im checking my bank account today to find a statement for £9.99 from my visa through paypal?????  i dont even use paypal now (deleted my account a good few months ago!) and iv checked...
  • Sam
  • Spotify
  • 1472 Views
  • 6 replies
  • 0 likes
  • 1472 Views
  • 6 replies
  • 0 likes

"You have already purchased this track" notification

I have searched the forums but couldn't find any previous posts on this, please point me in the right direction if this has already been discussed. Is there a way of switching on a "You have already purchased this track" notification? I have purchase...

  • Casual Listener
  • I have searched the forums but couldn't find any previous posts on this, please point me in the right direction if this has already been discussed.   Is there a way of switching on a "Y...
  • Peter__
  • Community Legend
  • 313 Views
  • 3 replies
  • 0 likes
  • 313 Views
  • 3 replies
  • 0 likes

My old account

Hi. I want to find some of my old playlist on my old spotify account, I don't know the username or the email, I believe it might be the same E-mail as I use on my current account (facebook connected). Can u check if there is another accounted connect...

  • Newbie
  • Hi. I want to find some of my old playlist on my old spotify account, I don't know the username or the email, I believe it might be the same E-mail as I use on my current account (facebook connected)...
  • Peter__
  • Community Legend
  • 224 Views
  • 1 replies
  • 0 likes
  • 224 Views
  • 1 replies
  • 0 likes

Can you get rid of "try premium for free" ads if I've already tried it

I did a free-tiral of premium, decided not to continue with it, and still get ads asking me to try it for free. Except when I click on them, I get a message saying I've already tried it before and that the offer is for new users. I don't mind ads, th...

  • Newbie
  • I did a free-tiral of premium, decided not to continue with it, and still get ads asking me to try it for free. Except when I click on them, I get a message saying I've already tried it before and th...
  • Peter__
  • Community Legend
  • 571 Views
  • 2 replies
  • 0 likes
  • 571 Views
  • 2 replies
  • 0 likes

Playlists disappeared AND country changed

Hi, folks. I've seen some topics about playlists disappearing but I have more complex problem: my country and birthdate is changed. To change that I theoretically have to change the billing system and I'm afraid to mess it all up. To add up I have no...

  • Newbie
  • Hi, folks. I've seen some topics about playlists disappearing  but I have more complex problem: my country and birthdate is changed. To change that I theoretically have to change the billin...
  • Sam
  • Spotify
  • 163 Views
  • 1 replies
  • 0 likes
  • 163 Views
  • 1 replies
  • 0 likes

Left the US, came back and still shows offline

I went abroad for a couple of months and now I'm back in the US. My Spotify keeps showing in offline mode and in the website it says that I can't use it because the 14 days to use it abroad are over. The thing is that I'm not abroad anymore! Help?

  • Newbie
  • I went abroad for a couple of months and now I'm back in the US. My Spotify keeps showing in offline mode and in the website it says that I can't use it because the 14 days to use it abroad are over....
  • Peter__
  • Community Legend
  • 145 Views
  • 1 replies
  • 0 likes
  • 145 Views
  • 1 replies
  • 0 likes