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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 10003 Views
  • 3 replies
  • 9 likes
  • Security
  • 10003 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ddongnyangi
  • Newbie
  • 498694 Views
  • 982 replies
  • 112 likes
  • Account
  • 498694 Views
  • 982 replies
  • 112 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1214568 Views
  • 119 replies
  • 117 likes
  • Account
  • 1214568 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122884 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122884 Views
  • 72 replies
  • 12 likes

How am I paying for Spotify Premium?

Hello, I have a bit of an unusual question, or at least I can't find a similar one on here. I am enjoying Spotify Premium, but when I check my bank details, I stopped paying for it back in 2022. I have a vague memory of having Spotify included in a t...

  • Casual Listener
  • Hello, I have a bit of an unusual question, or at least I can't find a similar one on here.   I am enjoying Spotify Premium, but when I check my bank details, I stopped paying for it back in 2...
  • Suetje1971
  • Casual Listener
  • 1476 Views
  • 4 replies
  • 0 likes
  • Subscription
  • 1476 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Email has been changed with a typo, account recovery is not possible

I changed my account's email address for some reason and now recovery is not possible for the account. I've been using spotify for a long time, there are a huge number of songs in the library that are important to me, please help.User name *****

  • Casual Listener
  • I changed my account's email address for some reason and now recovery is not possible for the account. I've been using spotify for a long time, there are a huge number of songs in the library that ar...
  • anilla02
  • Visitor
  • 373 Views
  • 3 replies
  • 0 likes
  • Account
  • 373 Views
  • 3 replies
  • 0 likes

I got logged out and logged back in and all my music is gone

please help! Spotify logged me out of my account on both my computer and my phone and when I logged back in all my music was gone (no playlists or anything,) I had no followers and was following no one and it says I am on a 'free' account but I actua...

  • Visitor
  • please help! Spotify logged me out of my account on both my computer and my phone and when I logged back in all my music was gone (no playlists or anything,) I had no followers and was following no o...
  • Not applicable
  • 1219 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 1219 Views
  • 2 replies
  • 0 likes

no access to email

can't login and don't have access to my old email account

  • Visitor
  • can't login and don't have access to my old email account
  • AdamDamon
  • Spotify Star
  • 293 Views
  • 1 replies
  • 0 likes
  • 293 Views
  • 1 replies
  • 0 likes

Superuser Contribution Profile Picture

I'm trying to remove my profile picture completely on my account. However, every time I do this it is still there. My account isn't linked to any external accounts or apps so it isn't that. So why is it not going away

  • Casual Listener
  • I'm trying to remove my profile picture completely on my account. However, every time I do this it is still there. My account isn't linked to any external accounts or apps so it isn't that. So why is...
  • Gorgnzola
  • Visitor
  • 741 Views
  • 6 replies
  • 0 likes
  • Account
  • 741 Views
  • 6 replies
  • 0 likes

Old account

PlanFreeCountryUK DeviceLaptopOperating SystemWindows 11 My Question or IssueI used to have a Spotify account but hadn't used it for a long time.If I try and login I cant remember the password and the email address attached to it would have been an o...

  • Visitor
  • Plan Free Country UK   Device Laptop Operating System Windows 11   My Question or Issue I used to have a Spotify account but hadn't used it for a long time. If I try and login I...
  • URGENTHELPPLS
  • Visitor
  • 335 Views
  • 2 replies
  • 0 likes
  • Account
  • 335 Views
  • 2 replies
  • 0 likes

Unable to change country setting

PlanPremiumCountryUSA -> IndiaDeviceMacbook Chrome My Question or IssueI moved from USA to India few months ago. And I am not able to change country settingCountry setting:I tried changing the country setting. But, it is grayed out i.e disabled. I us...

  • Casual Listener
  • Plan Premium Country USA -> India Device Macbook Chrome      My Question or Issue I moved from USA to India few months ago. And I am not able to change country setting Cou...
  • avnikm
  • Visitor
  • 339 Views
  • 2 replies
  • 0 likes
  • Account
  • 339 Views
  • 2 replies
  • 0 likes

Superuser Contribution Family Premium: Living under the same roof or not

PlanFamily PremiumCountryGermany/Greece My Question or IssueI'm a user of the Family-subscription and can't understand why you want to track the location via GPS to continue offering me a "Premium discount"? I pay for the family plan and it should no...

  • Casual Listener
  • Plan Family Premium Country Germany/Greece   My Question or Issue I'm a user of the Family-subscription and can't understand why you want to track the location via GPS to continu...
  • 11127926145
  • Newbie
  • 54437 Views
  • 28 replies
  • 47 likes
  • Account
    Premium
    Subscription
  • 54437 Views
  • 28 replies
  • 47 likes

Change Manager in my Premium Family Subscription

I would like to know how I change Manager in my Premium Family Subscription?? I am Manager, but I want to make my partner manager. PlanPremium Family CountryAustralia DeviceiPhone 15Operating System My Question or IssueI would like to know how I chan...

  • Visitor
  • I would like to know how I change Manager in my Premium Family Subscription?? I am Manager, but I want to make my partner manager.  Plan Premium Family  Country Australia  Device ...
  • AdamDamon
  • Spotify Star
  • 90 Views
  • 1 replies
  • 0 likes
  • Account
  • 90 Views
  • 1 replies
  • 0 likes

Superuser Contribution Other Regions Ads

PlanPremiumCountryAustraliaDevicePixel 9 Pro and Acer Laptop My Question or IssueRecently, my Spotify Premium has started showing ads from Northern America, mainly the United States of America (e.g., Verizon).I have checked my region/country and it i...

  • Casual Listener
  • Plan Premium Country Australia Device Pixel 9 Pro and Acer Laptop   My Question or Issue Recently, my Spotify Premium has started showing ads from Northern America, mainly the United Sta...
  • Yordan
  • Moderator
  • 130 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 130 Views
  • 1 replies
  • 0 likes

Superuser Contribution i cancelled premium, then lost all of my liked songs.

before, when i had premium, i had over 1800 liked songs. now i only have 111. i had some in playlists, and tried to recover my playlists but there was nothing there. only an old playlist that was there when i first logged back into my account. i dont...

  • Casual Listener
  • before, when i had premium, i had over 1800 liked songs.  now i only have 111.  i had some in playlists, and tried to recover my playlists but there was nothing there.  only an old pla...
  • Not applicable
  • 1642 Views
  • 4 replies
  • 0 likes
  • 1642 Views
  • 4 replies
  • 0 likes

Would like my old account from previous phone

My old account had five stations with close to 200 songs how do I get that back?

  • Visitor
  • My old account had five stations with close to 200 songs how do I get that back?
  • Not applicable
  • 3464 Views
  • 4 replies
  • 0 likes
  • 3464 Views
  • 4 replies
  • 0 likes

Deleted Playlist by Spotify after having changed plan

I created my Playlist before submitting the premium plan, then, after a few months I decided to go back to the free plan and suddenly all my Playlists has been deleted (not by me). How can I restore them? PlanFree/PremiumCountryItaly/ Hong KongDevice...

  • Visitor
  • I created my Playlist before submitting the premium plan, then, after a few months I decided to go back to the free plan and suddenly all my Playlists has been deleted (not by me).  How can I r...
  • Dwainew
  • Newbie
  • 357 Views
  • 2 replies
  • 0 likes
  • Account
  • 357 Views
  • 2 replies
  • 0 likes

Superuser Contribution Roku Spotify App Not Displaying Animations

PlanPremiumCountryUnited StatesDeviceRokuTVOperating SystemRoku OS 12.5.0 My Question or IssueSince the past couple of weeks, animations are not being displayed on the Roku TV App. The background picture (album cover/art) that shows generally on the ...

  • Casual Listener
  • Plan Premium Country United States Device RokuTV Operating System Roku OS 12.5.0   My Question or Issue Since the past couple of weeks, animations are not being displayed on the Roku T...
  • dburt218
  • Casual Listener
  • 2298 Views
  • 13 replies
  • 4 likes
  • Account
    Premium
  • 2298 Views
  • 13 replies
  • 4 likes

Superuser Contribution Login problems

Hello PhilBern! I have the same problem as you. Did anyone help you? Could you finally solve it?I look for ward your reply.

  • Visitor
  • Hello PhilBern! I have the same problem as you. Did anyone help you? Could you finally solve it? I look for ward your reply.
  • Eni
  • Moderator
  • 272 Views
  • 2 replies
  • 0 likes
  • Account
  • 272 Views
  • 2 replies
  • 0 likes

Changed subscription from UK to India

PlanPremium UK to Premium IndiaCountryUK to India My Question or IssueI had a premium subscription in the UK that I cancelled and using the same email I subscribed to Premium in India where I am now. Premium has been working fine for months on my And...

  • Visitor
  • Plan Premium UK to Premium India Country UK to India   My Question or Issue I had a premium subscription in the UK that I cancelled and using the same email I subscribed to Premium in Indi...
  • Maxim
  • Spotify Star
  • 89 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 89 Views
  • 1 replies
  • 0 likes

Superuser Contribution I cant create a new account

PlanFreeCountrySpainDevicePersonal ComputerOperating SystemWindows 10 My Question or IssueI can't log in with my personal email . So I create a new Gmail account and i try to create a new Spotify Account.I enter all the details required on the form. ...

  • Casual Listener
  • Plan Free Country Spain Device Personal Computer Operating System Windows 10   My Question or Issue I can't log in with my personal email . So I create a new Gmail account and i try to...
  • PaulBattery
  • Casual Listener
  • 981 Views
  • 6 replies
  • 0 likes
  • Account
  • 981 Views
  • 6 replies
  • 0 likes

Superuser Contribution Music language filter

IT would be fantastic If Spotify finaly adres the foreign language music in users playlists!!! IT si so enoying to have to skipp every second song in every "recomandation" playlist, just because noone in Spotify team is listening to their users. Anyo...

  • Newbie
  • IT would be fantastic If Spotify finaly adres the foreign language music in users playlists!!! IT si so enoying to have to skipp every second song in every "recomandation" playlist, just because noon...
  • stcorbett
  • Visitor
  • 1949 Views
  • 4 replies
  • 4 likes
  • Account
    Other
    Premium
    Subscription
  • 1949 Views
  • 4 replies
  • 4 likes

Premium Plan not working

PlanStudent PremiumCountryIndia DeviceRealme 5, Asus Tuf F15Operating System(Android 10, Windows 10.) My Question or IssueI have paid for student premium, the plan shows up on my mobile but no matter how many times I log-out and log-in, it doesn't wo...

  • Visitor
  • Plan Student Premium Country India   Device Realme 5, Asus Tuf F15 Operating System (Android 10, Windows 10.)   My Question or Issue I have paid for student premium, the plan s...
  • Anyk17
  • Spotify Star
  • 99 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 99 Views
  • 1 replies
  • 0 likes

Can't change email

When I follow the steps to change my email I receive this error:"For your protection we are unable to process your request at the moment. Please try again later"

  • Casual Listener
  • When I follow the steps to change my email I receive this error: "For your protection we are unable to process your request at the moment. Please try again later"
  • Stellagoddammit
  • Visitor
  • 1935 Views
  • 5 replies
  • 1 likes
  • 1935 Views
  • 5 replies
  • 1 likes