**bleep** Spotify I paid for premium and don't get it

[Alberto_mx]

I been trying to get in contact with someone in Spotify because it's been two days since I paid and I still don't get any solution of why am still in a free subscription,and yes I try everything in the "subscribe, but not getting premium" post 

pls somebody help me

[Maxim]

Hey @Alberto_mx,

Have you received a receipt of your purchase?

[Alberto_mx]

Yes I have

[Jordi]

Hi there,

This can happen when there are 2 accounts registered, either by accident or by a different reason. Can you check out the infographic below and see if those instructions help? Please let me know if it did help or not.