Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Spotify Star
2024-08-20 3:38:03 PM
15 hours ago
ribezaz
Spotify Star
9263 Views
3 replies
9 likes
Security

9263 Views
3 replies
9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
4 weeks ago
g2_gdlm
Casual Listener
483929 Views
979 replies
111 likes
Account

483929 Views
979 replies
111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1211422 Views
119 replies
117 likes
Account

1211422 Views
119 replies
117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-12-23 3:53:03 PM
Joan
Moderator
121151 Views
72 replies
12 likes
Account
Login
Premium

121151 Views
72 replies
12 likes

Superuser Contribution Erro no Pagamento

Fiz o pagamento do cartão crédito(modo de pagamento escolhido) porém o Spotify está me mandando emails falando que o pagamento não foi feito.Alguém poderia me explicar o que podem estar acontecendo

Hetaja
Casual Listener
Fiz o pagamento do cartão crédito(modo de pagamento escolhido) porém o Spotify está me mandando emails falando que o pagamento não foi feito. Alguém poderia me explicar o que podem estar acontecendo
2016-07-06 4:50:02 PM
2016-07-16 12:51:38 AM
Alejandro_C
Spotify Legend
181 Views
1 replies
0 likes
Account
Premium

181 Views
1 replies
0 likes

no longer want premier

i have tryed logging in logging out on the app on the website on a desktop on the app it says premier on the website it says free!? ive tryed on the help page but didnt work at all! help?!

eleanorjane24
Newbie
i have tryed logging in logging out on the app on the website on a desktop on the app it says premier on the website it says free!? ive tryed on the help page but didnt work at all! help?!
2016-07-16 11:25:13 PM
2016-07-16 12:51:17 AM
Jordi
Community Legend
282 Views
1 replies
0 likes
Premium

282 Views
1 replies
0 likes

Superuser Contribution Cant play music

Hi i have "free" spotify but I can't listen to any music. When I press the play button it doesnt work. It doesn't say anything it just doesn't work! It has not been working ever since I got this. Please can you help me..

bellaiverborg
Casual Listener
Hi i have "free" spotify but I can't listen to any music. When I press the play button it doesnt work. It doesn't say anything it just doesn't work! It has not been working ever since I got this. Ple...
2016-07-06 1:41:07 PM
2016-07-16 12:45:24 AM
Jordi
Community Legend
226 Views
2 replies
0 likes
Free

226 Views
2 replies
0 likes

Superuser Contribution Eliminar el inicio de sesión de facebook

Buenos dias: Quisiera saber cual es la manera de eliminar o desvincular el inicio de sesion de facebook, esto es regresar al inicio solo por usuario y contraseña, mi cuenta fue creada de inicio con mi correo personal, por tanto me gustaria regresar a...

Gus11tavo
Newbie
Buenos dias: Quisiera saber cual es la manera de eliminar o desvincular el inicio de sesion de facebook, esto es regresar al inicio solo por usuario y contraseña, mi cuenta fue creada de ini...
2016-07-06 2:52:08 PM
2016-07-16 12:41:46 AM
Alejandro_C
Spotify Legend
434 Views
1 replies
0 likes
Account
Login

434 Views
1 replies
0 likes

Superuser Contribution When will my gift card be delivered

Hi. I bought a spotify gift card for my dad and used my email address because he doesn't use one. I selected for it to be sent today and it still hasn't been sent? What do I do an can I actually contact them rather than this forum? They have given me...

evangeline01
Newbie
Hi. I bought a spotify gift card for my dad and used my email address because he doesn't use one. I selected for it to be sent today and it still hasn't been sent? What do I do an can I actu...
2016-07-06 2:11:00 PM
2016-07-16 12:31:41 AM
Alejandro_C
Spotify Legend
206 Views
1 replies
0 likes
Subscription

206 Views
1 replies
0 likes

Superuser Contribution I can't log in to my account.

Hello, I have my account remembered on both my phone and my computer, but today when I were to listen to some music whilst on the bike I was logged out. I couldn't log in with my username and password which I'm 100% possitive is correct. I'd like to ...

user-removed
Visitor
Hello, I have my account remembered on both my phone and my computer, but today when I were to listen to some music whilst on the bike I was logged out. I couldn't log in with...
2016-07-06 2:04:19 PM
2016-07-16 12:28:45 AM
Alejandro_C
Spotify Legend
210 Views
1 replies
0 likes
Account
Login
Premium

210 Views
1 replies
0 likes

Superuser Contribution i couldn't find my other account but it is active

i have 1 free account and a paid account. using the paid account, I was trying to search for the free account by username. it just doesn't come up. No result. But i am able to log on using that free account. Why is that? Need help.

ph_rachellucas
Newbie
i have 1 free account and a paid account. using the paid account, I was trying to search for the free account by username. it just doesn't come up. No result. But i am able to log on using that free ...
2016-07-06 1:16:22 PM
2016-07-16 12:20:14 AM
Alejandro_C
Spotify Legend
178 Views
1 replies
0 likes
Free
Subscription

178 Views
1 replies
0 likes

Superuser Contribution Can't join family

Even though my husbands account is in Australia and my country is set to Australia, It says I have to be in the same country in order to join his family account - i'm confused!

carrieflux
Newbie
Even though my husbands account is in Australia and my country is set to Australia, It says I have to be in the same country in order to join his family account - i'm confused!
2016-07-06 1:09:10 PM
2016-07-16 12:05:58 AM
Alejandro_C
Spotify Legend
165 Views
1 replies
0 likes
Account
Premium
Subscription

165 Views
1 replies
0 likes

Superuser Contribution can't log in, my ex changed his password

Good day!!!! I have this problem.I registered spotify premium using my phone number, money and all but unfortunately i forgot that the facebook logged on was my boyfriend's.So I'm using my boyfriend's spotify account instead of mine... (we know that ...

shaineedxle
Newbie
Good day!!!! I have this problem. I registered spotify premium using my phone number, money and all but unfortunately i forgot that the facebook logged on was my boyfriend's. So I'm using my bo...
2016-07-06 12:57:09 PM
2016-07-16 12:01:40 AM
Alejandro_C
Spotify Legend
325 Views
1 replies
0 likes
Account
Login
Premium
Subscription

325 Views
1 replies
0 likes

Superuser Contribution Log in

Hi i cant sign in with my spotify username. It says there is no active account with the username, but i have paid so i odnt know why this is. Its now for 2 days

Yasszmine
Newbie
Hi i cant sign in with my spotify username. It says there is no active account with the username, but i have paid so i odnt know why this is. Its now for 2 days
2016-07-06 12:25:20 PM
2016-07-16 11:59:28 PM
Alejandro_C
Spotify Legend
177 Views
1 replies
0 likes
Login

177 Views
1 replies
0 likes

Superuser Contribution Never received email

Hey guys! So I have a similar problem, I also paid for my premium using the App Store on my iPhone6s and not only am I showing up as free in the Spotify app and website, but I also did not receive an email from Spotify confirming the upgrade. However...

rl_mueller
Newbie
Hey guys! So I have a similar problem, I also paid for my premium using the App Store on my iPhone6s and not only am I showing up as free in the Spotify app and website, but I also did not receive an...
2016-06-29 2:32:15 PM
2016-07-16 11:42:33 PM
Alejandro_C
Spotify Legend
153 Views
1 replies
0 likes
Premium

153 Views
1 replies
0 likes

I got hacked

Today I received a Mail, that my eMail-Address got changend, but I never chenged it.I've sent a Mail back to account-details-changed@spotify.com requesting to change it back and now I'm just wondering how long it does take to solve this case.

CloudMcFox
Newbie
Today I received a Mail, that my eMail-Address got changend, but I never chenged it. I've sent a Mail back to account-details-changed@spotify.com requesting to change it back and now I'm just w...
2016-07-16 10:51:46 PM
2016-07-16 11:30:25 PM
Maxim
Spotify Star
181 Views
1 replies
0 likes
Account
Security

181 Views
1 replies
0 likes

Superuser Contribution spotify hesabımın premiumu durduruldu

Öncelikle merhabalar. Spotify da Aile için Premium kullanıyordum ilk ödemeyi 2 haziran tarihinde yaptım(bkz: resim 2) ve malesef bugün hiçbir cihazımda premium olarak gözükmüyor. Hatta ne bende ne de diğer aile üyelerinde. 2 haziran tarihinde kesilmi...

serhatsd
Newbie
Öncelikle merhabalar. Spotify da Aile için Premium kullanıyordum ilk ödemeyi 2 haziran tarihinde yaptım(bkz: resim 2) ve malesef bugün hiçbir cihazımda premium olarak gözükmüyor. Hatta ne bende ne de...
2016-06-29 2:18:06 PM
2016-07-16 11:29:51 PM
Alejandro_C
Spotify Legend
230 Views
1 replies
0 likes
Account
Premium
Subscription

230 Views
1 replies
0 likes

Superuser Contribution Spotify premium

I have clicked on the special for$11.99 for three monthsI haven't got any emails or anything for it to use the special just loads up on the web page with no Links i'm going on holiday, I need it by tomorrow if anyone can help

boo19165585
Newbie
I have clicked on the special for $11.99 for three months I haven't got any emails or anything for it to use the special just loads up on the web page with no Links i'm going on holiday, I need it ...
2016-06-29 1:45:50 PM
2016-07-16 11:21:36 PM
Alejandro_C
Spotify Legend
163 Views
1 replies
0 likes
Account
Premium
Subscription

163 Views
1 replies
0 likes

Porque no obtube spotify premium si ya pague en el oxxo 1mes

Hace dos dias Pague en OXXO mi Cuenta POR UN MES Y pues ya hijo dos dias y aun no puedo Iniciar prima de Como Que Puedo Hacer

pancholuna12-mx
Newbie
Hace dos dias Pague en OXXO mi Cuenta POR UN MES Y pues ya hijo dos dias y aun no puedo Iniciar prima de Como Que Puedo Hacer
2016-02-15 11:37:17 AM
2016-07-16 11:17:45 PM
feralda99
Newbie
361 Views
2 replies
1 likes
Account

361 Views
2 replies
1 likes

Superuser Contribution Did not receive Promotional package after paying

While on Spotify Free, I responded to an Ad which promised Spotify Premium for 3 months for S$9.90. I made my payment on 29/06/16. However, after I made my payment, I checked my subscriptions and it showed that my subscription is valid only till 29/0...

d23durian
Newbie
While on Spotify Free, I responded to an Ad which promised Spotify Premium for 3 months for S$9.90. I made my payment on 29/06/16. However, after I made my payment, I checked my subscriptions and it ...
2016-06-29 12:09:52 PM
2016-07-16 10:57:42 PM
Alejandro_C
Spotify Legend
166 Views
1 replies
0 likes
Premium
Subscription

166 Views
1 replies
0 likes

codigo plan familiar

me comenta que el codigo no se puede canjear, que hago?

jmss87
Newbie
me comenta que el codigo no se puede canjear, que hago?
2016-06-27 10:09:48 PM
2016-07-16 10:57:06 PM
osornios
Spotify Star
631 Views
3 replies
0 likes
Premium

631 Views
3 replies
0 likes

Superuser Contribution Premium subscription cancelled

I cancelled my premium subscription over a month ago and was still charged for it. Any idea why this happened and when can it be fixed

Jlmelanson
Casual Listener
I cancelled my premium subscription over a month ago and was still charged for it. Any idea why this happened and when can it be fixed
2016-06-29 11:10:09 AM
2016-07-16 10:46:26 PM
Alejandro_C
Spotify Legend
303 Views
3 replies
0 likes
Subscription

303 Views
3 replies
0 likes

Superuser Contribution Cargos dobles

Buenos días, necesito que alguien me ayude como hacer para que no me cobren 2 veces en mismo importe.

pablolamo
Newbie
Buenos días, necesito que alguien me ayude como hacer para que no me cobren 2 veces en mismo importe.
2016-06-29 12:01:13 PM
2016-07-16 10:41:18 PM
Alejandro_C
Spotify Legend
179 Views
1 replies
0 likes
Account

179 Views
1 replies
0 likes

Adding family members

I am from Denmark, but currently in Thailand with my family. I have just signed up for premium family, but when trying to invite my daughter I (or rather she) gets the error "Spotify not available in your country", when she tries to log on via Facebo...

ahw_2512
Casual Listener
I am from Denmark, but currently in Thailand with my family. I have just signed up for premium family, but when trying to invite my daughter I (or rather she) gets the error "Spotify not available in...
2016-07-16 5:35:54 AM
2016-07-16 10:34:20 PM
coloyrs
Community Legend
348 Views
3 replies
0 likes
Login

348 Views
3 replies
0 likes

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