Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

i wanna close an account that's mine, but i dont know my user, pass, or email.

i wanna close an account that's mine, but i dont know my user, pass, or email.

Plan

free

Country

usa

Device

thinkpad/computer

Operating System

windows 

 

My Question or Issue

i wanna close an account that's mine, but i dont know my user, pass, or email. i can prove that the account is mine (if that helps).

 

(the attachment is the account i want to close)

(the username is: MusicLover99)

Screenshot (119).png
Reply
4 Replies

Hey @noosha, thanks for reaching out to the Community!

 

Could you first try finding your account following these steps?

 

Once you find your account, you're able to close the account here.

 

Let me know how this goes!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

(the picture attached shows how far i got) i dont see a place where i can click "user".

Screenshot (120).png

Hey @noosha,

 

Thanks for your reply! 
In this case, I'd recommend getting in touch with Customer Support here. They'll take a look and do their best to help. 

 

Have a nice day. 

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

they just told me to do things that i've already done why cant they just delete the account ? i can prove that it was my old account !

Suggested posts