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money refund

money refund

 

Plan

Premium

Country

Kazakshtan

Device

Iphone 14 pro, home pc

Operating System

ios 17, windows 10

 

My Question or Issue

Hello, i really need help, today spotify debited 4,99$ for my premium subscription, but i didn`t noticed that the time of 3 months free subsciption was ended a couple day a go, and i really want to get my money back, because this year I graduated from school and I had to pay part of this money for education in my university in another city. I really need this money back and i so sorry for my stupidity.
My spotify account is registred on **bleep**

Reply
1 Reply

Hey, @excluof 
Welcome to the Spotify Community, and thanks for reaching out to us!

I recommend that you take a look at those official support articles to get more information about Spotify's refund policy and how you can contact the Customer Support team to get further assistance:

Keep in mind not necessarily you'll be able to get a refund, so first you need to get more information and contact the CS.

 

Stay awesome! 🎶

If you have further questions or if you need anything else, let me know! I'd love to help!

LuanSpotify Star
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Note: I'm not a Spotify employee.

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