unable to see a followed friends profile

[maggiesdeathbed]

Plan

Premium

Country

US

Device

iphone XR/ipad

Operating System

IOS 15.5

My Question or Issue

As of yesterday, i am completely unable to view the profile/playlists or interact with someone i was previously friends with. They’ve sent direct links of playlists, profiles etc and it only provides the ‘We can’t find that page.’ error message. Our shared playlists were also deleted. They can see my profile and playlists, but not interact. 

[Eni · Accepted solution]

Hey there @maggiesdeathbed, 

Thanks for reaching out about this here in the Community.

In this case, we suggest reaching out to our Support team through any of these channels so they can check your account and further assist you with this.

If you need a hand with anything else, the Community is here for you.