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How Do I Reset My Account?

How Do I Reset My Account?

How do I reset my entire account

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11 Replies

Hello @jiashenkuo, Welcome to the community! ๐Ÿ™‚

 

I edited your post and moved the question out of the Subject header and into the body and gave it a sutible heading ๐Ÿ™‚

 

Have An Awesome Day! ๐Ÿ™‚

When you say reset, what is it you are actually trying to achieve?

Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History

Well I don't know what happened to my Spotify account but I can't hear any
music the past month

On just android or have you tried with other devices such as the desktop app or Web player?

If android can you try a clean install, use the troubleshooting guide linked in my signature to ensure you get a completely clean install.

Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History

The problem wasn't solved, like when I press shuffle play no music were played

Have you tried the 2 things I suggested?

Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History

Yes but it didn't work

So it didn't work on the desktop or Web player either?

Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History

Well I don't have those

You don't have access to a computer to try the web player?

Have you tried with both headphones and through the phone speaker?

Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History

Hi there!
I just came back to Spotify after trying Apple Music. I decided to reactivite my premium account because of dj2 integration. How do I reset my account has if a new user?

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